BBC iPlayer To Launch On TechniSat, Harvard (pt2)

BBC iPlayer on TechniSat, Harvard

Following on from the disappointing delay of BBC iPlayer onto TechniSat and Harvard receivers, it looks likely that the service will be added over the course of the next week or two.

TechniSat have confirmed a scheduled inclusion on the 25th March 2010 with Harvard Group (Grundig, Bush, Goodmans) and Sagem expected to follow on the 30th March 2010.

Panasonic receivers (DMR-BS850, BS750 and XS350) have an update happening tomorrow (24th March 2010) though we don’t know whether this includes iPlayer; unfortunately we have absolutely no news on Panasonic and LG televisions yet!

Note that iPlayer will only be available on Freesat HD and Freesat+ receivers/idtv’s.

Hopefully all will go according to plan this time 😉

148 thoughts on “BBC iPlayer To Launch On TechniSat, Harvard (pt2)”

  1. I must congratulate both freesat and harvard on this update. iplayer works flawlessly on my goodmans box and the only problem that seems to have arisen is a loss of sound on bbc hd when subtitles are selected. No doubt harvard will address this.

    I do wonder, though, why we can’t have HD iplayer. The boxes are clearly capable of decoding and transmitting HD formats to the TV and many of us have more than enough bandwidth for the 1280 x 720 HD iplayer video.

    Anyone know why this is?

  2. Hi
    I have updated my Bush HD box for the BBC iPlayer to work and that is working really well, however after exiting the BBC iPlayer I can no longer watch BBC HD channel. As you will see in the video, its says BBC HD channel is a Data Service, no vision or sound.
    I found after a power cycle all is well until I use and exit the BBC iPLayer and again its a data service on BBC HD channel

    Have Harvard messed the update up for all the boxes and are any other people experiencing the same as me?

  3. I am sorry I cannot congratulate Goodmans. Mine is an early box which would appear not to work with I player. The annoying thing is Goodmans knew this but failed to warn users. As usual a total farce. Shambles!!!!

  4. Shaun: I’d seen comment of this yesterday, and indeed found my Bush did the same, but corrected after unplugging form the mains. I did a couple of “tests” this morning and found that everything is ok if you view iPlayer in standard quality, but BBC HD becomes unusable after viewing iPlayer in high quality. I had a most curious Video/Sound late” display, rather than the “Data Service” one. It looks like we’ll be unplugging for a couple of minutes after viewing iPlayer in high quality before going to BBC HD if we want to work around this.

    It looks like the iPlayer implementation isn’t exiting cleanly and Harvard needs to patch the upgrade….. *sigh*

    Alan: Goodmans have a page on their website which allows you to enter the “MAC address” of your box which then determines wether it requires an upgrade. Admittedly, they don’t TELL you before you enter the MAC address that is the purpose of the exercise but in the run up to iPlayer implementation, I’d have thought you would have been keeping an eye on all sources of information…..

  5. My Grundig HD Box updated itself yesterday (31/3/2010) lunchtime. there was about a 10 min gap between the first and second upgrades, each took about 10 mins. Connected to the network and iplayer works fine.

  6. Still happy with my CRT telly so not interested in HD and was not amused when I found ouit that the network socket on my SD would have no use.
    Updates successful here and pleased that the Grundig HD box I bought cheap on eBay is a recent one.
    i-Player on the TV is the best thing to happen to my viewing choice for many a year – thank you BBC and congratulations to Harvard for finally getting it right for us “bargain box” owners.

  7. how about the people who have’t got Freesat box, but with freesat intergraded in their tv’s Panasonic TH-42PZ81B, how long do we have to wait for the iPlayer?

  8. Upgraded my Grundig HD Box yesterday, despite the slow 2 part process, no problems other than the mentioned subtitles being switched on when on BBC HD cutting out the sound altogether (not a problem for me as I never use subtitles, but clearly a bug for Harvard to sort out) changing channels and back again clears the mute sound.

    No problem at all with exiting BBC iPlayer out of high quality mode and viewing BBC HD channel.

    For those complaining of having early boxes with the problems, I think it’s ridiculous expecting to have to pay £15 for another box that was meant to be equipped ready for ethernet use such as iPlayer, and I would think you would be well within your rights to complain under sales of goods act for a new box from the retailer you bought it from.

  9. Nick – I agree about the early box. We also have to pay for a 10p a minute phone call to arrange the swop. To be honest I am not going to bother.

  10. I am throughly frustrated. I have a Humax box, model Foxsat-HD, software version HZPTSF 1.00.26, Loader version U 7.22. The box is connected via an ethernet cable to my PC and I cannot get iplayer.

    I used to be able to recieve it, but the picture was jerky and I put this down a well known national ISP with a weak signal as I only had .7Mbps. So I changed my ISP to that which is owned by a man with long hair and flys areoplanes and hey presto, I now have 9.47 Mbps. Fantastic. Got the new ISP setup, went to the red button on my remote, pressed it only to find that iplayer is undergoing testing and has been eversince. According to freesat website I should be able to receive iplayer and used to be able to do so on my Humax box. Am I doing something wrong, do I need to re-configure something if so what? Any comments and help would be greatfully recieved.

  11. @Francis

    I spoke to Panasonic (ref my post 53) .
    I have an integrated Freesat Panny 32LZD81 purchased late 2080 and was asking your same question.
    I reckon your TH-42PZ81B is not on their upgrade plans.

  12. My Freesat box has now been updated and in theory should work with iPlayer. I do intend to carry out a test by temporarily connecting with an Ethernet cable from my modem router. I dare say my wife will not be happy with me having cables around the house and it would be difficult to route the cables in to the living room especially as it has only been decorated a year ago! The point of the exercise is to prove that iPlayer will work on the box if only just to check if a more permanent solution is worthwhile.

    I notice they have been plugging the home plug adapters but I have heard there are issues with interference. I was consider getting another wireless router just for the Freesat box and bridging by wireless. Has anyone else used this option and what are the advantages and disadvantages?

  13. I received the latest software (2.0.1) update on 31 March, both updates were successfully completed. I connected the cable from my Grundig Freesat HD box to my wired Edimax Router. After a couple of minutes, the video and sound started to break up in standard mode, then it started to play again. My Broadband is Virgin Media up to 10MB. The BBC iPlayer dignostic showed the download speed was 9862 kbps and the streaming speed 1, 2 & 3 were 8786; 9464 and 9517 respectively. However, when the Grundig box connected directly to the Virgin Cable Modem, it worked perfect. Today, I replaced the Edimax Router with a brand new Belkin wired router, a new cable. I am still having problem, but not as bad as previously. When the video and sound broke up, when came back again, it returned to and start playing where the video problem started. I guess the problem may be the box. My current Grundig box was replaced on 4 December 2009 by the retailer, now it is out of warranty. Is there anyway I can reset the Grundig box back to its original factory setting and try again.

    the patch cable between the router and the

  14. So any news on wheather Bush, Grundig are going to fix the exiting BBC iPlayer and watching BBC / ITV1 HD without powercycling

  15. Just fitted Cat5e cable so I can use BBC i Player on my Humax and it works perfect, first go, no issues at all. PQ not as good as off air, but easily watchable as a catch up.
    Advice, Get a Humax. Chris 🙂

  16. @113 Kevin Ver1
    I used a wireless ethernet bridge to connect my Grundig box to the broadband connection – it was ok but the wireless signal was quite weak and meant video playback was occasionally jerky. So I bought a couple of Solwise HomePlug adapters and it seems to have solved the problems. They offer connection speeds of ~50Mbps which is far higher than my broadband connection speed. I am not aware of any interference problems – but I do recall reading somewhere you may get issues if they are connected to surge protectors – might be worth researching this?

  17. @Paul 118
    Thanks for confirming that bridging by wireless is an option. It does look as is HomePlug adapters are now fairly mainstream and as such should be considered, however at the moment I can access iPlayer via my Nintedo Wii. Until I have tested my Satellite box to check if iPlayer works on it and the quality is significantly better I am rather loath to spend any money on it or contemplate running new Ethernet cables round the house.

    It is very annoying that I had the chance to install Ethernet in the living room prior to decorating, but at the time I was rushed and decided against it. If I move house it will be at the top of the agenda!

  18. “The upgrade will not be available on some early model Freesat HD receivers produced by Goodmans, Grundig and Bush.

    Harvard International, manufacturer of boxes for all three firms, is therefore offering a replacement high definition receiver to anyone affected.

    Following the OAD, any boxes that need to be replaced will flag up an on-screen message directing users to the Harvard customer support centre.

    The new HD boxes will be offered without charge, but consumers will need to pay £14.99 to cover the costs of a courier service.”

  19. I’ve maanged to get the iplayer onmy Goodmans box, but it has a real problem with stuttering, picture break-up, and sometimes even sound and picture going out of sync.

    Any idea what the problem is? In theory I have a high-speed internet connection, and have the problem in the normal quality as well as high quality. Router is connected by ethernet to box – though it is itself running to phone socket by extension cable. Is it most likely down to connection speed dropping away, or a bad connection to the box, or something else?

  20. i have a goodmans box and was 49 mins into an hour long prog when it stopped dead…the little circles going round endlessly,so i went off and back on the channel and didnt get the red button so i tried all the bbc channels but no red button so i gave in.
    anyone else had this happen!!! or is it just me……as per.!

  21. @121 Kathryn
    Have you run a speed test on your internet line? If so try it at different times of day so you can ascertain if your connection is fast enough. Extensions can slow down a line but I use an extension and I still get a reasonable 15 Mb/s. Some Internet providers do throttle the connection during peak periods. It is well worth checking out if your provider is one of them.

  22. You get a great Broadband Speed Checker on the BBC Web site, Just do an internal search there. It tells you what sort of TV Stream you can support.
    I havnt compared the Humax Freesat to the Wii, but I dont think there is much in it. Now, to get a Wii USB/Lan adapter.
    Cheers Chris 🙂

  23. iPlayer is not as good as on air satellite but it’s much better than the terrestrial analogue signal I receive! I am still keen to check out the Sat Box. If I have time I might do it today. One thing that is worth while doing is getting a component cable for the Wii. It is not that expensive and should refine the picture quality. Certainly cheaper than purchasing HomePlug adapters for the Sat Box.

  24. @Kevin 119
    No problem – as you say no point in spending money on HomePlugs if the Wii already gives you iPlayer and agree about not having to run new ethernet cables around – I guess providing ethernet points around the house is not something many of us will think about when decorating!

    @aln 122
    I had the same problem – playback stopped at roughly the same time when watching a program and then couldn’t get the red button back. I eventually powered off the unit for an hour or so and then it started working again – and been fine since. I guess there are a few bugs in the recent software causing some erratic behavoir now and again.

  25. I have a Panasonic TH –42PZ81B Freesat TV from which I would like to use the BBCi facility. I will probably need a 20m Ethernet cable to connect my broadband to the TV can you advise me if this will be ok.

  26. Further to my previous comment of my Grundig Freesat HD and BBC iPlayer (see post 114) problem, I took delivery of a Technisat HDFS this afternoon, installation and software update took no more than 25 minutes. Connected the Technisat to my broadband router, the connection was established immediately. I was able to watch a full 59 minutes BBC iPlayer program in high quality without any interruption for the first time since the software update by Grundig on 31 March. I guess BBC iPlayer and Harvard have a lot of work ahead to put their products right.

  27. Finally got it installed on my goodman’s box the other day and the same as Kathryn (121), I run a 50 meg broadband Virgin connection which streams HD without any issues off the web based iplayer, my brother even runs xbmc (up until recently) that ran in full hd without any lag.

    My box runs the stream but stops, buffers, but then plays bits of video from before with sound from afterwards then starts that entire section again, picture break up, distortion etc.

    I got about 20 minutes into a 30 minute program and had to give up it was like having de ja vu! 😀

    Pretty rubbish so far, let’s hope the next update sorts this out!

  28. Can anyone else with a Harvard DTR (recorder) confirm that this “zapper” update is not intended for the GFSDTR500HD and GUFSDTR500HD and the versions with smaller drives? How does one confirm that the upgrade will happen – the DTG site only shows current OAD updates? If it’s not going to happen, I will have to replace mine. On the other hand, if it’s coming in a month or two, I’ll wait patiently.

  29. To answer my own question…

    Even though the DTG site has not been changed today, the Harvard DTRs are being updated from today (well, mine has and so has someone else’s on DS). The menu navigation is much improved on my experiences with the iPlayer on the Foxsat-HDR a couple of months ago. Have the BBC improved it or is this a Humax / Harvard difference?

  30. I have a Bush Freesat box model BFSAT01HD and have just been told that it will not upgrade on my mac address. It will not accept the 2nd upgrade. Am now getting a replacement box for £15.00 and should take about two weeks but reading between the lines it will be more like four weeks.

  31. I seam to have a problem … all of my recordings on a usb drive plugged into the back of my Technisat HDFS have disappeared!

    It could have coinsided with the software update which happened automatically on my unit. Has anyone else experienced anything similar?

    (of course it could be that my drive has given up the ghost but I am exploring all avenues. I cant view any directories on the NAV menu where as I can navigate to a USB stick if I plug it in the front. It sees it as a drive and offers to format it for me but I would prefer to keep the recordings if I can). Any ideas?

  32. 134 – no, because you have to tune the single tuner to a bbc channel then red etc. So, you remain tuned to bbc and you tuner cannot be used for anything else. All menus are effectively locked whilst in i-player even though by the time you have started a programme the data is coming through the internet.

  33. Jon-53&111, Francis-107
    ***i-player on panasonics***
    Unfortunately your experience with support for 81 series panasonic freesat tvs seems to be borne out in this report;
    also see my comment;
    “81 series and G10 buyers left out in the cold by panasonic”
    at the bottom of that link and included in a digitalspy thread on the subject.
    I won’t re-paste the whole comment here but it confirms their really poor attitude, however, they are wrong to say they never promised i-player! The network connection point is there specifically for future freesat functionality and that includes bbc i-player and still to come itv/c4/c5 VOD services. That is the freesat spec and panasonic cannot be allowed to force us to buy new equipment to achieve functionality which the series we bought were supposed to future-proof / allow for.
    There is a suggestion we claim on the 5 year warranties if they won’t (assuming you bought via their network and got the 5 year cover included).

  34. Hello
    My iPlayer on the HDFS is working fine – first time & excellent quality. Just onee question why can’t we get radio on this facility? I missed the News Quiz & had to plug my PC into the TV and run the “real” iPlayer from that . . . maybe in the non-beta version?

  35. Looks like the BBC beta – is just that, a trial version with ” a selection” of channels – presumably they will roll out the lot once the trial is over? Happy so far. In fact the quality is better than my PC-to-TV set up!

  36. I just got the following reply from Panasonic –
    In response, I am pleased to announce that the BBC iplayer should be available on Panasonic Freesat televisions and Diga Blu-ray recorders from the following dates (software stability and successful testing permitting):

    2009 Viera televisions: end of July 2010
    2008 Viera televisions: end of September 2010
    2010 Diga models: end of Sept 2010

  37. Another Bush update has arrived today (version 2.2.6) which has sorted out the errors with iplayer on my machine so that it now works and doesn’t keep skipping/repeating. Has anyone else had this update?

  38. I got the update last night on my Grundig. Problem of subs on BBC HD sorted. I have not tried iplayer yet

  39. I also have a Panasonic TH-42PZ81B, just tried it this afternoon. It doesn’t recognise the internet connection.

  40. Panasonic TH-42PZ81B, CH901 bbciplayer states ‘No internet connection detected’? Ethernets plugged in and TV’s mac address shows in my routers connected devices list!!!!
    Last I read bbciplayer would be appear around end Sept 2010, 5 months later still nothing!!!

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