Bush BU11FSRHD32

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Bush Freesat+HD Digital Box (BU11FSRHD32)
Released: October 2011

Bush Freesat+HD Digital Box (BU11FSRHD32)

This product is now discontinued and the page will no longer be updated. You may still be able to buy this product from one of our listed retailers below, just follow the link.

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About the Bush BU11FSRHD32

Record up to 80 hours of content with this Bush 320GB HD TV Recorder with built-in Freesat. The twin tuner enables you to record 2 channels simultaneously or one whilst watching a previous recording. It also allows you to record a whole series in one click, pause live TV and even watch BBC iPlayer and ITV player.

Bush BU11FSRHD32 Specification

Digital TV features:

– Digitally interactive.
– Digital text.
– Favourite channels list.
– Digital video broadcasting (DVB) subtitles available.
– Auto setup.
– Auto scan for new channels.
– Now and next programme guide.
– 8 day electronic programme guide (EPG).
– Audio description compatible.

Recording features:

– Twin tuner.
– 320GB hard drive.
– 80 hours recording time.
– Record 2 channels at the same time.
– Record 1 channel whilst watching a previous recording.
– Continual 2 hour recording buffer.
– Series record.
– Pause live TV.

Connectivity:

– HDMI output (one cable included).
– 2 SCART sockets.
– 1 USB port.
– Ethernet connection.

Additional information:

– Upscales to 1080i.
– Remote control batteries required: 2 x AAA (included).

Energy efficiency information:

– On mode power consumption 22 watts.
– Standby power consumption 0.6 watt.
– Energy Saving Trust recommended.

Bush BU11FSRHD32 Online Reviews

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Bush BU11FSRHD32 Product Links

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73 Responses to “Bush BU11FSRHD32”

  1. Norrie Sneddon Says:

    My hard drive just died and I’ve lost all my recordings. It refuses to re-format. The remote has to be quite close to the set also.

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  2. bob lee Says:

    works fine with the exception of the remote that can only be used when on left hand side of receiver 10ft or 4ft when on right hand side of receiver. also turns electric fire on and off.

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  3. JANICE Says:

    Brought the Bush BU11FSRHD32 and set it up very quickly but my satalite connection only has one connection, so need to buy some type of connection but not sure what Im looking for, this should have been put in the manual what may be needed not all people has two connection.

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  4. john Says:

    can not watch itv player though my freesat box
    i got internet can watch iplayer fine though the box but no itv player
    can anyone help out

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  5. Ian Says:

    Have had this unit a few months now and hasnt given any trouble, apart from the niggly remote control issue (which lots of people seem to have). I suffered this problem for long enough and eventually got fed up. If youre not afraid of a screwdriver and have a dremel tool (and not afraid to do away with the guarantee,if still under it) with a dental type small grinder bit the problem is easily solved. Unplug everything first and then proceed to remove the top cover (Black screws to back and sides). Then remove the 2 screws that will allow you to unclip the front fascia. Unscrew all 5 silver screws holding the oblong circuit board and remove from front cover. remove the 3 silver push buttons. You will see (on the oblong circuit board)a 3 leaded component that is bent over and has like a little black star on its front (this is the ir reciever unit). Mine was bent at an odd shape, so firstly i gently bent it up from the circuit board until parallel. Now the real problem with this unit is that there is too much solid black plastic for the litle reciever to see the remotes signal from anything other that a completley front on position. You will be able to see the aperture in the solid plastic that the little IR reciever is supposed to recieve the remotes signal through (its simply too narrow). This simply needs widened. I removed approx 6mm (only from the inner black plastic) either side of the existing opening using aforementioned dremel and dental bit. Reassemble the whole unit and voila problem solved. mine now recieves remote signal from a good 30 degrees off square either way.

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  6. Ian Says:

    bob lee said:
    works fine with the exception of the remote that can only be used when on left hand side of receiver 10ft or 4ft when on right hand side of receiver. also turns electric fire on and off.

    See my other post, remote problem is fairly easily solved.

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  7. Steven Morgam Says:

    JANICE said:
    Brought the Bush BU11FSRHD32 and set it up very quickly but my satalite connection only has one connection, so need to buy some type of connection but not sure what Im looking for, this should have been put in the manual what may be needed not all people has two connection.

    I have bought the same one and my dish has one connection. Is there any way I can ha e a splitter for two connections.

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  8. gary Says:

    bought ours 2 weeks ago no problems remote works fine impressed with it my previous box was fta and although we got all channels it was not a patch on this the missus can use with ease records with no probs

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  9. Ian Says:

    Steven Morgam said: I have bought the same one and my dish has one connection. Is there any way I can ha e a splitter for two connections.

    You need what is called a dual or quad LNB. B and Q do Ross ones and thats the one i use, but it will depend on your dish and clamp bracket if the ross one will fit.

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  10. Alex Ross-Shaw Says:

    Bought this a while back and while we’re pleased to save money over Sky the remote is awful. It has to be front on and absolutely straight. The distance is terrible too. Looking at what someone else has posted it won’t be fixed with a universal remote either and we don’t want to open up the box and p*ss about with it.

    When it was just the remote that was the problem we put up with it, but the recorder also chops the beginning and end off quite a lot of programmes so it doesn’t feel like it’s synced properly with the channels, and this is a right pain in the backside.

    Overall we don’t feel like we’ve got our moneys worth at all and quite simply Freesat shouldn’t be allowing inferior products like this to market as it cheapens the name of Freesat and puts people off it altogether.

    The fact that Bush don’t even mention the product on their Freesat website and neither the Bush site or Freesat’s own site have a proper email contact address (the Bush site has no contact details at all) only compounds the issue.

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  11. Simon Says:

    I have had this unit for about a year. Now, it ha developed problems in that it sometimes fails to record a programme with the response “the recording has failed” (er – why?). It also no longer pauses live tv – is this a common problem?

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  12. Alex Ross-Shaw Says:

    Simon, funnily enough this has just happened to us this past weekend. It has also started recording a programme non-stop – i.e. it just records until the hard drive is full. It ‘recorded’ X-Factor for about 24 hours until we spotted it, had to delete it all and all recordings in between hadn’t worked!

    Not had a problem re: pausing live TV. I’m just going to ring Bush tech support now but I have a horrible feeling they’ll just ask me to format the hard drive, which will wipe everything we have recorded over the last year.

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  13. Alex Ross-Shaw Says:

    Just rang up technical support and literally the only advice they can offer is to format the hard drive. If that doesn’t work they won’t do anything but recommend you take it back to Argos to swap it for another one.

    He didn’t say anything when I said the remote control quality was appalling and he tried to suggest it was the fault of Channel 4 that it kept chopping the start and end off programmes because they’re notorious for not keeping to schedule. He didn’t have much to say when I said we’d had Sky for seven years and never had the problem once.

    I won’t be buying anything from Bush ever again, that’s for sure.

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  14. david Says:

    Just bought one of these on ebay, I want to test the operation before I buy a remote control
    Can this bu11fsrhd32 be controlled just from the front panel or is the remote control essential?
    When I press the “power” button should it do something? Mine just sits there with a blue light on the front.

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  15. bongo Says:

    david said:
    Just bought one of these on ebay, I want to test the operation before I buy a remote control
    Can this bu11fsrhd32be controlled just from the front panel or is the remote control essential?
    When I press the “power” button should it do something? Mine just sits there with a blue light on the front.

    you can do the channels thats about it… i got remote off amazon…. bought the box off ebay and had to change the hard drive but now works fine they are slow box’s but i can complain for £40

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  16. teza Says:

    I,ve just bought a refurbished one but when I try to put my postcode I can put the letters in but not the numbers can anyone help me

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  17. you need to replace your LNB on your sat dish it must have a least 2 F plug outlets , best to buy one with 4 Says:

    Hi you need to replace your LNB to a quad one on your sat dish ,

      Quote

  18. Jan Says:

    Where can I download a manual for bu11fsrhd32? It is asking for a PIN number for recorded programmes with a ‘g’ next to them ?..

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  19. IanW Says:

    teza said: BU11FSRHD32

    You need to cycle through the letters to get to the number (press the button 4 or 5 times)

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  20. Gav R Says:

    Hi I bought one of these boxes and have had nothing but trouble with it. Avoid at all costs.
    Initial set up is easy then its all down hill.
    We have had to retune the box every week, this then entails all the resetting of series linked programs.
    Remote must be used directly in front of box.
    Glaring distracting blue power light on front of box.
    When machine is put on standby for the night unlike Sky boxes it doesnt record the programs set for that night.
    Fast forward and rewind on remote are very hit or miss.
    Cant power off thru remote

    Very disappointed with this freesat box am already looking to replace.

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  21. john Says:

    can any1 tell were get user manuall or picture of bush remote bu11fsrhd32

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  22. peter robbins Says:

    This product says that it has itv player but it does not support it,surely this is illegal as it was one of the reasons i purchased it.

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  23. john Says:

    has anybody got an universal remote working on bush freesat+BU11FSRHD32
    as iv tryed loads an cant get 1 to work

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  24. Blair Says:

    @PR – Probably not illegal as they’d say that the quote on page 550 of their current catalogue saying it will do ITV Player is a publishing error. All their customer “service” section (if ever there was a mis-named section, that’s it!) said is to return it and they’d refund me… It stinks.

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  25. Eddie Says:

    Have the same problems with remote control, but blue light keeps flashing light/dim randomly any advise…..

    Just had this instead of the high cost of sky but already missing the ease of the sky+ recording system.

    If i need to replace will not go with this item will buy a system a little more expensive then might get the quality.

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  26. Leigh Says:

    Seems everyone has the remote control pick-up issue – will be modifying my box soon.

    The ITV Player issue is annoying but it seems more boxes are becoming ITV Player capable and I’m considering putting our older FreeVIEW PVR upstairs for one of the kids and replace with a YouView box from ebay which gives (a kind of) decent online/on-demand player for our five main broadcasters, though some things are limited due to copyright.

    Would mean then we’d have a mix of Freesat+ and FreeviewHD – more than enough to watch and still not giving anything to Murdoch and just paying the yearly ‘Telly Tax’. Leigh.

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  27. Steven Morgan Says:

    I agree that the remote control is annoying and poorly designed. Concerning about the ITV Player issue I am now contacting Argos – (Bush’s owner) to find out when or if we will get the service.

    I will let you know the response.

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  28. Steven Morgan Says:

    After one week contacting Argos. I still not had reply to clarify the ITV player issue. I had a reply but it gave me an answer about the BBC iplayer! I have now another email to clarify my question. I hope to get an answer soon!

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  29. Barry Hayman Says:

    Help
    I have just bought one of these 2nd hand, plugged it all in etc picture is good strength but I have BBC North west I live in the east can some one tell me how to go back to the first install stage. Also I cannot delete a couple of recordings I push the delete button and bugger all happens, or have I bought a “pig in a poke” ugent help needed before Wife kills me for buying more tat.

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  30. Steven Morgan Says:

    Had a reply from Argos concerning the ITV Player. Argos has informed me that ITV Player is not stated on the specification or the advertising of the product. it looks like the ITV Player will not available on this box.

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  31. paula Says:

    Christmas day and we can’t record anything, the record button’s not working, and the library (already recorded items or yet to be reorded) button isn’t working, can anyone elp please???

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  32. Mark G Says:

    Oh boy we wish we had found this site before buying. We are clearly not alone:
    – annoying remote but can live with that
    – changed glass to frosted because of annoying blue (blinding) light but can’t read panels anymore
    – always fails to record HD channels
    – often fails to record standard …. but doesn’t say why
    – has now started to tell us there is a problem with Hard Drive and need to reformat (and lose what we have saved). solved by turning on/off at mains but the message comes back some hours later

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  33. pat Says:

    Where can I find pin number on Bu11fsrhd32.Nothing on packaging when bought off e-bay.

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  34. admin Says:

    pat said:
    Where can I find pin number on Bu11fsrhd32.Nothing on packaging when bought off e-bay.

    Try 0000, that is the default for most.

      Quote

  35. pete Says:

    Pat

    pat said:
    Where can I find pin number on Bu11fsrhd32.Nothing on packaging when bought off e-bay.

    you wil have to to a “first time set-up” then you wil beable to put your own pin number in

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  36. pete Says:

    i have a problem with recording….
    when i record a message comes on the screen saying “recording failed, cannot recieved a signal” then it goes on and attemps to get a signal from around the country. its a pain trying to stop it. can anyone help.
    i have tried formatting disc (no good) checked all connections too!

      Quote

  37. Rob D Says:

    If you have only 1 LNB, you have to leave it on the channel you want to record and watch another channel on your TV. I do not know how to delete the failed recording messeges though, I have loads on my machine when it happened to me. I think it will take a while to manualy delete. :-(

      Quote

  38. lucy o Says:

    all my programmed linked series for recording disappear about once a week, i dont know why, but its flippin annoying……… any ideas please?

    also sometimes it only records 2 mins of a programme

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  39. Dougie Says:

    bought from e bay when trying to record tells me i have to reformat
    hardrive,when i try it says i can’t, WHY?

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  40. Craig Says:

    Help. I bought this box from Argos yesterday. I have plugged in my Ethernet cable and he BBC i player channel says I am not connected to the internet. Through out the menu my ip address is visible. Why wont i player connect. Please advice needed. Many thanks.

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  41. paul Says:

    hi can can anyone tell me how to get on the upper menus from the main one please

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  42. Lucy Says:

    Bought this 2 weeks ago and had nothing but problems with it from the start…. Recordings have been failing to record, some have recorded and playback has failed, box powers down completely for no reason, it’s slow at turning on and off and if that isnt enough when it finally decides it feels like working it says to format the box but on the plus side the remote works fine….

    Biggest waste of time and money I have ever spent. Rang up technical support only for him to question why I was ringing as it was an Argos product!!! Will be returning it and requesting money back. Put me off bush products for life

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  43. bertie b Says:

    john said:
    can not watch itv player though my freesat box
    i got internet can watch iplayer fine though the box but no itv player
    can anyone help out

    Norrie Sneddon said: i bought one 2 weeks ago on this site (freesat) clearly states get itv player but you cant. took back to argos they cant take it back because thier description does not mention itv player who is right and how do i get my money back
    My hard drive just died and I’ve lost all my recordings. It refuses to re-format. The remote has to be quite close to the set also.

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  44. s j casey Says:

    what a sack of rubbish this bush freesat bot wont record anything!! will never touch bush ever again

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  45. Steptoe Says:

    I bought the recorder last week from the E bay Argos outlet. I have used the standard HD box since Christmas. Touch wood both work fine the recorder records everything I have set and BBC i Player works fine without any stopping etc. But I can’t help wondering how much watching i Player will eat into my monthly BT basic broadband usage, does anyone know ?.

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  46. Steptoe Says:

    paul said:
    hi can can anyone tell me how to get on the upper menus from the main one please

    You press the buttons with the twin arrows at the top of the circular control.

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  47. PaddedPants Says:

    Help!
    What is the USB socket for? It is not mentioned anywhere in the manual.

    Also, is there a way to see the box through my BT home hub?

    Apart from these issues I am very happy with the box, bought refurbished in January.

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  48. nick Says:

    Hi how do you know how to reformat the disk on the Bush bu11fsrhd32 ? I appear to have a few recording issues, onscreen its says that the disk requires reformating, I hope this means I will not loose all my previous recordings.

    Do you happen to have a contact email addy for Bush tech support if you are unable to advise about disk reformating?I hope to be able to drop them a line as there only appears to be a landline number

    Many Thanks

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  49. Karen Stanton Says:

    Bought my mother one of these boxes but she appears to having all sorts of problems. Currently she is complaining that the picture keeps ‘blinking’ i.e. screen goes black intermittently for a few seconds. However this doesn’t happen when watching a film and some channels it’s worse than others !!
    Any ideas??

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  50. D.watkins Says:

    Having bough a bush freesat hd digital tv recorder and setting up as told. I have found it will record a programme but will not play back. is this because I need two leads as mentioned. If so what are the leads called and where do I fit them…..I am a complete idiot with anything technical !

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  51. Zoe Says:

    I have had this box since January and only now do I have a problem with it. It comes up with a DTR error and is tell me I need to reformat the hard drive….How do I do that?

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  52. Chris Says:

    I bought this box to replace Sky+ as I was getting fed up with the subscriptions for things I wasn’t really watching. This box would have been perfect but for the remote control issue meaning that we could only change channel if we were directly in front of the box and within 3ft, slightest angle and it wouldnt work.
    persevered for around 10 days but eventually was getting too frustrated so took it back for a refund. Most Freesat boxes seem to get pretty crappy reviews to be honest which is a shame as not everyone can splash out £250+ on Humax, its about time Freesat recognised this and stopped endorsing sub standard boxes. Currently I have switched to a basic FTA box but its not the same

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  53. H Rea Says:

    How do I quickly delete recordings ?. ?At the moment I have over 100 hours of recorded programmes to delete and each one requires
    1)select programme,
    2)then red button delete,
    3)then yes I do want to delete,
    4)then up arrow to the next programe for deleting.
    There must be a quicker way to delete 100 hours of recordings as each deletion takes about 90 seconds. Sky plus requires one 5 second click to delete a programme.

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  54. john Says:

    Jan said:
    Where can I download a manual for bu11fsrhd32? It is asking for a PIN number for recorded programmes with a ‘g’ next to them ?..

    the number is 0000

      Quote

  55. john Says:

    PaddedPants said:
    Help!
    What is the USB socket for? It is not mentioned anywhere in the manual.
    Also, is there a way to see the box through my BT home hub?
    Apart from these issues I am very happy with the box, bought refurbished in January.

    Page 15

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  56. john Says:

    THE USB IS FOR SOFTWARE UPGRADES ONLY

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  57. Simon Says:

    WOW, what a lot of complaints, but they are right this box is rubbish. Does anyone know how to reformat the hard drive (or just through in bin) as mine keeps flashing up ” DTR problem reformat hard drive”

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  58. Lauren Says:

    I cant even get mine to find signal!! and its not a problem with my dish or wires, as they everything works perfectly fine on the other tvs in the house. going straight back to argos! x

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  59. Wendy Says:

    Any one found a way to manually start a ‘new installation’? Got told I needed to do this and now the blue button on remote required to start search isn’t working grrrr!
    Thanks

      Quote

  60. Paul Says:

    Wendy said:
    Any one found a way to manually start a ‘new installation’? Got told I needed to do this and now the blue button on remote required to start search isn’t working grrrr!
    Thanks

    I got the same problem here. Trying to do First Time Install and can’t get past first stage. Turn it off, then on and it’s still on the same screen. Help please….

      Quote

  61. Al Says:

    The box closed itself down. Now I have to retune but the box doesn’t react to the remote other than on and off and the buttons on the front of the box don’t do anything so I am stuck on the first time installation screen. Any advice please.

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  62. janice Says:

    Had to buy a new Bush remote URC-3541 for my Bush freesat box BU11FSRHD32 but unable to install it with my box

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  63. Nick Says:

    Does any one know how to reformat hard drive, as mine keeps flashing up ” DTR problem reformat hard drive”

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  64. Ger Black Says:

    Paul said: I got the same problem here. Trying to do First Time Install and can’t get past first stage. Turn it off, then on and it’s still on the same screen. Help please….

    I have this problem too!! Help??

      Quote

  65. George Says:

    Hi
    I had the same problem with my box stuck on the first page of First Time Install.Not recognising the input from the Blue Button on the Remote Control.
    What worked for me was.I turned the box OFF. I then removed the cable from the satellite dish from the back of the box. Then when I turned the box on it had no signal to the tuners, but the blue button on the remote was recognised and when pushed took me to the third page. With the box still ON. I reconnected the satellite cable to the box. waited about one minute then entered my post code. A message appeared stating the post code was not recognised but that I could use the default location which I did. The unit then tuned my box to all the UK areas.
    When it had finished I was given the choice to View or enter the Menu, I entered the Menu and deleted the channels I did not want and set up the box to suit my television.
    The box has been on standby for several days now and has worked every time I have switched it on.
    I hope this might work for others stuck on the first page of the First Time Setup who find that the box will not take the Blue button input from the Remote Control.

      Quote

  66. Gordon Johnston Says:

    JANICE said:
    Brought the Bush BU11FSRHD32 and set it up very quickly but my satalite connection only has one connection, so need to buy some type of connection but not sure what Im looking for, this should have been put in the manual what may be needed not all people has two connection.

    All you need is a new LNB on your dish change your single for a double usually about £10/15 and easy to do

      Quote

  67. Robert Says:

    Hello everyone, can anyone help me?,
    I can receive most but not all the channels that are listed for freesat.
    Do I need to do a new install, if so how?.
    How ca I get a user Manual?.
    Many thanks

      Quote

  68. FIONA Says:

    l have a bush BFSAT03HD/A IT WILL NOT WORK WITH MY NEW POST CODE

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  69. FIONA Says:

    I HAVE BUSH FREESAT BOX IT WILL NOT WORK WITH MY POST CODE NR32 4DA

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  70. Gordon Johnston Says:

    Steven Morgam said: I have bought the same one and my dish has one connection. Is there any way I can ha e a splitter for two connections.

    If you go to ebay you can get a spitter for about £3 it has one input and 2 two outputs, work great I have one I use all the time

      Quote

  71. Gordon Johnston Says:

    If you go to ebay you can get a spitter for about £3 it has one input and 2 two outputs, work great I have one I use all the time

      Quote

  72. admin Says:

    Gordon Johnston said:
    If you go to ebay you can get a spitter for about £3 it has one input and 2 two outputs, work great I have one I use all the time

    Do not do this, this is shockingly bad advice, you cannot split a satellite signal in that way.

      Quote

  73. Kieron Says:

    My bush bd11fsrhd32 freesat recorder needs hard drive reformating but
    Message says problems occurred and cant reformat. Is there a solution for this
    problem or is the box now scrap?

      Quote

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