Grundig GUFSAT01HD

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Grundig Freesat HD Digital Box (GUFSAT01HD)
Released: 6th May 2008

Grundig HD freesat receiver

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About the Grundig GUFSAT01HD Digital Receiver

The Grundig GUFSAT01HD High Definition freesat Digital Box was released shortly after Freesat’s launch on 6th May 2008. Whilst off to a slow start due to software recalls, the Grundig has taken position to compete with the Humax FOXSAT in the high end HD price range. The Grundig GUFSATHD brings you good quality SD/HD picture and sound, and offers a LNB in/out connection allowing you to piggyback another digital box without the need for another cable from the satellite dish (although a separate cable from the satellite with another Freesat digital box is highly recommended). The EPG is basic but easy to use and the ability to add FTA channels not available on the Freesat EPG is now available.

Grundig GUFSAT01HD Specification

– Freesat compliant
– Access all freesat Digital channels and Radio Stations
– Handy on-screen TV listings
– Interactive TV
– Ethernet support – for future iPlayer and Kangaroo use
– Subtitles and Audio Description
– Simultaneous playing of transmissions over HDMI, YPbPr or Scart (2 x Scart sockets)
– External Power Adapter
– Dolby digital audio output (S/PDIF)
– Automatic software upgrade via satellite
– Audio description / One touch subtitle
– Dimensions (Width x Height x Depth): 257mm x 42mm x 165mm
– Weight: 1kg

Grundig GUFSAT01HD latest software version

HD 1.5.46 (17-Feb-09)

Grundig GUFSAT01HD official website

http://www.grundigdigital.co.uk

Grundig GUFSAT01HD manuals

http://www.grundig.co.uk/content/ug/GUFSAT01HD.pdf?language=en-GB (1.02mb – user manual)
http://www.grundig.co.uk/content/qsg/GUFSAT01HD.pdf?language=en-GB (0.8mb – quick start guide)

Images

Grundig rear connections
Grundig HD Freesat Receiver (GUFSAT01HD) Rear Connections

Grundig remote
Grundig HD Freesat Receiver (GUFSAT01HD) Remote

Grundig unit box and accessories
Grundig HD Freesat Receiver (GUFSAT01HD) Unit, Box and Accessories

(gufsat01hd, gufsathd, grundig hd receiver, grundig hd digital box, grundig hd digital unit, grundig hd digibox, freesat hd box)

87 thoughts on “Grundig GUFSAT01HD”

  1. I have been using this box for a wile and recently have come accross a problem. While i was updating my software, the proccess was disrupted by a power cut. after i restored the power, i tried to swithch on te console but it wouldnt work anymore. The power light comes on but no other funtions are available. the console will not turn on. If anyone has any suggestions about solving this problem i would appriciate hearing them. Thank you!

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  2. I have had the GUFSAT01HD for about 18 months and it has worked just fine all that time. Just occasionally it gets confused and I have to cycle the power to it. My only gripe is that the digital audio out is not controllable from the remote control, neither is the mute button. Just today I thought I would have a look at iPlayer and have to say picture quality is just fine, and even better in “higher quality” mode. No sound though, which makes the facility unusable.

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  3. I’ve just got this Freesat box and I can’t use the HDMI connection on it. The picture keeps scrambling or going blank and I keep getting “out of range” error messages on my TV. However it works perfectly fine with SCART leads and I can’t understand why. There is nothing in troubleshooting about this error in either the manual for the Freesat box nor the TV. I need help with this problem because it’s ridiculous in wasting £66 on an HD box and can only use inferior SCART leads.

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  4. My Grundig box has been nothing but trouble from day 1. It’s now just out of warranty and it failed on Christmas Eve. The picture just disappeared in the middle of a programme and I now get the ‘No signal’ message on ALL channels. Great start to Christmas. I’ve previously had this problem and called out an aerial installer who somehow managed to get the channels working again and didn’t charge me saying ‘they do this sometimes’. He tested the signal strength then and said it was okay. I’ve disconnected and re-connected all the leads /Scarts etc to no avail. Avoid this product at all costs. Try getting an installer out to sort out your digi box over Christmas! No chance. I’m going to try an alternative product as I have found this to be just too unreliable.

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  5. I have a Grundig GUFSATO1HD box when I press the red button for interactive tv the light on the box flashes but nothing else happens. I rang Grundig and spoke to a man with an Indian accent he told me to do a first time install and this will fix the problem, done this nothing happened.When I watch a rugby match on S4C I have to put up with a welsh commentry as I cannot dhange to English commentry. Any suggestions please?
    thankyou

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  6. I purchased the Grundig GUFSAT 01HD just over twelve months ago. Recently the picture started breaking up with sound distortion, At first I thought it was water in the LNB.Checked it, but o/k. Then the picture went off and the hand control had no effect on the program controls. When connected up now will work for about 30 seconds then go completly off. £95 down the drain.

    Just using freeview now and very disappointed.

    These electronic items should be guaranteed for 5 years. they come into the country cheap enough.

    thankyou

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  7. As a EA engineer I can honestly say the Grundig HD has been a good box. Most of the problems I have seen have been by poor installation and bad signal or education issues with the customer.

    HDMI is still quite a new concept and even higher valued TV’s have shown to have big problems with this input. On countless occasions I have been stumped with Panasonic plasma TV’s switching off the HDMI signal, showing a NO SIGNAL sign on the TV. The only resolution I have found is to resort back to SD Scart!…. (this is not a no satellite signal, but no signal from the STB, of which confuses the user into thinking the problem is with the receiver or the installation)

    EA are fitting hundreds and hundreds of FREESAT boxes everyday, and have been for quite a while now, the call back rate for Grundig HD is hardly noticeable, in fact I’ve not swapped a faulty box in 6 months.

    The biggest problems are the PVR boxes (another issue) and the quality of how some of EA engineers carry out their work. This is partly due to the pressure we get to install whatever the situation and as many as possible, sometimes 8 or 9 a day. Not to mention sometimes having to travel up to 300 miles during the day!…. 6 days a week, then paperwork at home afterwards, and van to sort out, and make all those bloody dishes up from flat pack!…

    And they pay us next to nothing and find any excuse to deduct money from us.

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  8. My Grundid GUFSAT01HD freesat box has worked fine since Nov.08. Suddenly BBC1HD, BBCHD and Channel4HD are showing ‘no signal’ Freesat have told me that these three channels changed their broadcast format to DVBS2 on 6 June 2011 and therefore, the box, is now obsolete as it can’t be re-programmed. Anybody had the same problem, and if so, any answers – short of a new box and moe expense!?

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  9. Hi @popestar,
    I have no problem with any of the 5 HD channels! My Hardware version is 1.4 my Software (Firmware) version is 2.2.6. The signal level shows as slightly lower on my HD channels than on the SD, has your dish moved slightly?

    My problem is “No Information” most of the time in the EPG. It jumps in/out of giving info as you view it after pressing Guide. Is there a Software (Firmware) cure for this, please?

    Best wishes, John.

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  10. My box is fine except I cann ot get iplayer on it,says my ethernet cable is not connected,when it is,I have used different cables,no difference,can anybody assist with info as to how to do it,many thanks.

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  11. I am very weary about the problem l have
    I recently had a new hdmi sat dish and wiring and a new freesat hd top box (originally sagem)
    I kept losing the odd channel for a few seconds so an engineer called and replaced it with a brand new grundig GUF freesat hd box saying it was easier and more reliable
    he did not give me a new power lead or hdmi cable for the grundig which may be causing a problem l dont know
    He said he doubted that the new dish was out of alignement as the picture had 100% signal (l couldnt work out how he saw this from the tv dispaly because l couldnt be sure it said 100%)
    He said they either work or they dont and have to be spot on in three directions when fitting
    The first test was to replace the box he said
    If it still played up then it would be the LNB
    However while l havent lost the picture as yet, the only thing l cant understand is in connection with the volume (which was not an issue with the sagem box)
    I am fully aware that not only is the picture quality clearer with HD channels but so is the sound
    However with the original sagem box the sound difference ie volume was negligible
    With the Grundig box the sound difference is huge
    I have asked Grundig about this and have had contradictory views from a software problem to replacing the box to adjusting my volume on my tv but l explained l dont use the tv as l have an onkyo all round sound system
    I have good hdmi cables on board and even replace the hdmi lead from the satbox
    Nothing helps
    The next engineer who was a supervisor said to live with it until all channels become hd and he had to ask an expert what to do
    They said that the volume will alter and its normal and depends on the boxes used as they all differ and process differently
    I dont believe that and l think its an excuse
    There must be an answer
    I am going to request another grundig box with a power lead and hdmi cable and then l may ask them to replace my LNB too
    Prior to this l had a sky box which l bought with a card and l used an old sat dish
    It was brilliant and l never had a problem
    I presume sky boxes are superior
    The interesting thing is that with the old system i would get a full screen format (widescreen) for channels such as TCM1 and TCM2 however since the new system arrived these channels are in square format with both the sagem box and the late grundig box
    Nothing can change that and l wish l knew why
    I may get a new telly in time which has more outputs
    My current samsung is hd ready but is a few years old and only has one output l believe
    I will try to explain my volume problem
    If l watch a non hd channel at a comfortable volume level and then go to a hd channel, the volume is increased by a huge amount even when the volume is set quite low on my onkyo sound system and about half way on the freesat box
    All other channels are stable throughout so then l turned the volume right down on the freesat box to almost zero while on hd channel
    Then l moved to non hd channel and the volume was very low too as it was on hd
    Then l returned again to the hd channel and suddenly the volume was a full pelt is max volume yet the volume bar was almost at zero
    This cannot be right
    i would like to know what to do to resolve this please
    Mrs morris

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  12. I have just received my Grundig GUFSAT01HD box (£69) which I bought solely to see the HD channels on our recent HD TV. It seems to be region sensitive as I have to enter my postcode before it scans. This worked fine and then I went through the channel-list. About half the channels I could could get on my Aldi (Tevion) box were installed. I live in the East Midlands, but can only get West Midlands ITV news. None of the other ITV regions are available. I like to watch Yorkshire News, but cannot get it. I found the Grundig on-line help desk and asked if other ITV regions can be installed. They wanted £22 before they would answer! Would you pay that if the answer is No??? Reading this forum has made me wonder why I bothered. The Tevion is brilliant, well over a hundred channels, I deleted a load and some are scrambled and still have many more than this Grundig. Anyone out there can help get more channels on this Guff-box?

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  13. I am so relieved that I am not the only one with problems with the grundig freestat HD GUFSATO1HD, first one packed up after 15 minutes, second one lasted a hour before a large crack sound and various signals flashed over the screen and then went dead, these were supplied by euro aerials,rang up yesterday evening person who answered stated he had heard of this problem, rang today different person stated he had never heard of this problem, take your pick, robin bix, norfolk.

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  14. hey guys, i only get certain channels and then for channel 4hd, cnn news and a few other channels i get no signal!!! anybody no why this is?! is it the box/dish thats causing the issue?

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  15. when on bbc1 hd text will work ,but when you disconnect screen goes blank left with just sound, have to leave channel and go back to it to work, also no text at all on itv channels

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  16. 60. daveslough:Do you have this resolved? If not, what is the ethernet cable connected to at the other end? I have mine hooked into a firewall / router (a DLink DI-604) and it works just fine (no need for the PC to be switched on). Don’t think there was any special set up required at the freesat box (the Grundig GUFSATO1HD), but I just followed the on screen instuctions. It does however occasionally say there is a connection problem when there isn’t (the message dissapears after a few seconds) while watching iPlayer programs. Also just had to cycle the power as was getting audio but no video on ALL the HD channels. Seems to be fine now.

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  17. I was watching BBC News 24 the other evening, I left the room to receive a Skype call from my daughter at University and on my return – ‘No Signal’. I’ve changed the LNB and still it says ‘No Signal’. The connections are fine, the dish hasn’t moved. The Grundig GUFSAT01HD doesn’t appear to be dead: it just keeps telling me I have no signal when there was a perfectly good signal before! Any ideas? Thank you.

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  18. I bought the Grundig Digital Set Top Box | GUFSAT02SD and had a professional install the set top box. Either the picture freezes or the sound stops after a few minutes. Very disappointing. The product is faulty I will not buy another grundig decoder again

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  19. The HD channels for BBC1, BBC HD and Channel 4 HD no longer work. Has anyone found a solution to this? I have plugged/unplugged the unit, done a first time install several times and nothing seems to work. These HD channels USED to work but apparently there has been a change in transmission coding. HELP!

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  20. Mike B said:
    The HD channels for BBC1, BBC HD and Channel 4 HD no longer work. Has anyone found a solution to this? I have plugged/unplugged the unit, done a first time install several times and nothing seems to work. These HD channels USED to work but apparently there has been a change in transmission coding. HELP!

    The broadcasts were changed from S1 to S2, the latest tech and some of the older receivers couldn’t cope. You’ll need to speak to Grundig/Harvard Group regarding this to see if they can update it for you, or provide a solution.

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  21. Does any one knows why do the volume jumps up high when I change channel to one of hd channels? How to change that?

    I’ve got Grundig box.

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  22. We have had our Grundig Gufsat01HD for about 3 years. It’s been working great until 3wks ago. Now we get the tv guide list up but no picture when programme chosen only the words “data service”. Have reinstalled through default settings but no difference. Signal 87%.
    Any advice would be helpful.

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  23. my grundig box wont turn on at all. It started turning off when i changed the channel and now nothing happens. it just showing the blue light and when i press it nothing as well. please help.

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  24. The same has happened to me and when I do get guide and try to record it always fails. Have retuned several times. Dies anyone know what is going on?

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  25. Just got gufsat01HD yesterday, HDMI dont work,.in the menu it clearly said you can add non fta channels, but it would not let you change FEC, one of the important part to find the chanel you want.

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  26. Can anyone please help me?! I bought a Grundig GUFSAT01HD several months ago, and as a FREESAT Receiver, I just cannot fault it. However, as one of the reasons I wanted the unit was because I hoped to be able to get BBCiPlayer, I have been more than frustrated as try as I do, I just I cannot get it! I have tried connecting Homeplus Turbo Plugs – without any luck. I have just bought an ethernet cable to go between my router and the Grundig GUFSAT01HD – and once again, I just cannot access BBCiPlayer. Besides the screen saying that my ethernet cable is not connected (when it is) I have run out of ideas (other than wondering whether my unit is faulty!) N.B. besides the Grundig GUFSAT01HD, I have a Netgear DG834PN Router, and Ethernet cable between the two. Is anybody able to help this old geezer and advise me to how to access BBCiPlayer?! Thanks

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  27. I purchased tow Grundig Freesat HD boxes in late 2008 from John Lewis, I believe this was a new model that had just been released. They worked OK for about 1 year, I then started getting sound-vision synchronisation issues which required a master reset to cure. Wwhen Channel 4 HD launched it was impossible to watch, picture stalling/jumping, as if the box could not keep up with the signal. Now other HD channels are exhibiting the same problem. I never liked the EPG as you can only show the current and next programme on the OSD. Also this display often shows ‘no information available’ and takes absolutely ages to update. Fortunately these are only used for bed rooms, our main Humax PVR is so much better. Today I have ordered two new Humax Freesat HD boxes when they arrive the Grundigs are heading for the bin!!

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  28. Nigel in France said:
    I purchased tow Grundig Freesat HD boxes in late 2008 from John Lewis, I believe this was a new model that had just been released.They worked OK for about 1 year,I then started getting sound-vision synchronisation issues which required a master reset to cure.Wwhen Channel 4 HD launched it was impossible to watch, picture stalling/jumping, as if the box could not keep up with the signal.Now other HD channels are exhibiting the same problem.I never liked the EPG as you can only show the current and next programme onthe OSD.Also this display often shows ‘no information available’ and takes absolutely ages to update. Fortunately these are only used for bed rooms, our main Humax PVR is so much better.Today I have ordered two new Humax Freesat HD boxes when they arrive the Grundigs are heading for the bin!!

    Good choice, the Humax HD’s are a much better receiver; in fact, arguably the best.

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  29. My GUFSAT01HD has worked very well in every respect except for accessing BBCiPlayer. ie same problem as JohnCA (message 76).
    On phoning Grundig helpline I was informed that this box will not update software past 1.9.1 and you need software versions higher than this for BBCiPlayer; so I will need to buy a new freesat box!!

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  30. BBC iplayer is pretty well useless on the box. It sometimes doesn’t load and when it does 90% of the time it starts glitching about 15mins into programs and then either returns to BBC iplayer home screen or locks up. Any ideas?

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  31. I had this fitted in february works OKish but the remote interferes with the TV and selects timers when info is selected. The coaxil connector is abysmal and there is no way to keep the cable in place except with duct tape, it is always falling out of the plug in part, very very bad design – unless the installer was a bodge it and scarper chap and did not do the job properly, certainly would not recommend if this is the correct connection.

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  32. goodmans freesat plus gfsdtr500hd has swapped channels BBC2 wth BBC2 HD. Watching picture in HD but recorder will not record as it FAILS saying no signal,am watching same???

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  33. Mine worked fine for 6 years. Suddenly it failed – no power light and it’s not because of the fuse in the plug. Should I just replace it? I tried another box (Curtis) but it won’t tune anything other than radio channels (I am in Barcelona).

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  34. Hi l have lost my main cable to my grundig guf sat01hd could you help find a new one

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  35. I have a Grundidg freesat box GUF SDT TR500\\hd and need a replacement remote control that includes s record button and aplanned program record.Can you advise and suggest who sells them.Many thanks
    Steve palmer

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