Loading ...Grundig GUFSAT02SD
3.38 out of 10 (316 votes)
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Grundig Freesat SD Digital Box (GUFSAT02SD)
Released: June 2009
Grundig GUFSAT02SD Price Comparison (buy online now)
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| Amazon | - | - | - | - |  |
| Comet | - | - | - | - | |
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About the Grundig GUFSAT02SD Digital Receiver
The Grundig GUFSAT02SD Standard Definition Freesat Digital Box is the revised version of the original model released shortly after Freesat’s official launch. This model offers a basic low-cost option for accessing the Freesat platform, and includes just straight forward connections of a single LNB in for your satellite cable and a Scart (tv) out to connect up to your television. The unit offers a good option for those with little to spend. The EPG (electronic programme guide) is basic and easy to use. The ability to add additional FTA channels is available.
Grundig GUFSAT02SD Specification
- Freesat compliant
- Access all freesat Digital channels and Radio Stations
- Handy on-screen TV listings
- Interactive TV
- Subtitles and Audio Description
- Simultaneous playing of transmissions Scart
- Internal PSU
- Automatic software upgrade via satellite
- Audio description / One touch subtitle
- Dimensions (Width x Height x Depth): 257mm x 42mm x 165mm
- Weight: 1kg
Grundig GUFSAT02SD latest software version
SD 1.4.25 (15-Apr-09)
Grundig GUFSAT02SD Product Links
Grundig GUFSAT02SD Product Page
(gufsat02, gufsat02sd, gufsatsd, grundig sd receiver, grundig sd digital box, grundig sd digital unit, grundig sd digibox, freesat sd box, grundig freesat)
June 25th, 2009 at 4:11 pm
Bought a grundig SD from Argos.Must be the new one(model 2009/04).
One scart and single lnb!
No Ethernet port.That can’t be right!
“All the Freesat products will have an Ethernet connection” -Simon Gauntlett
(DTG) speaking to What Satellite Mag (issue 264).
Any idea what’s going on?
Claude P.Quote
June 25th, 2009 at 4:17 pm
@Claude P.
We have no idea why Alba Group / Harvard International have reduced the spec other than to save money. We also thought that all Freesat receivers will continue to have an Ethernet port but obviously not; not sure how this was passed by Freesat.
We’ll ask Alba Group / Harvard International, see if we can get an answer.
adminQuote
June 29th, 2009 at 12:01 am
I also bought same model from Argos. Only one scart socket. Can’t fault the reception though but can only find a few non freesat channels. am I doing something wrong?
Ron
RonWQuote
July 18th, 2009 at 9:15 am
Bought one of these freesat boxes 2 weeks ago. Worked fine for a few days but then found I could only receive about half of the channels. For instance, I can get 4Films but not 4Films+1? A message appears on screen saying ‘New service – please wait’. Re-setup from scratch several times but to no avail. Initial satellite signal is strong 80-90% usually, and some channels that I can’t get also show a strong signal but others none. Don’t know what’s going on and am disappointed. Getting hold of Grundig is difficult as I’m at work when they are open and there is no Saturday service. Not a good start.
Mark WQuote
July 20th, 2009 at 9:50 pm
I also bought GUFSAT02SD some weeks ago. Worked fine for 2weeks then, suddenly one day, about half the channels do not work. Then realized that the vertically polarised channels are not working, but the horizontal are OK. I believe the next stop is the retailer.
Chris RQuote
July 31st, 2009 at 6:25 pm
I too bought a GUFSAT02SD about a month ago and for no apparent reason half the channels have stopped working. I can get Channel 4, BBC 2 but no BBC1 or ITV. I can also get More 4 +1 but not more 4! Again, it just continues to say ‘new service … please wait’! Annoying! I managed to call the consumer helpline, where the employee told me to unplug all cables ensure no power to the system then hold the power button on the remote for 30 seconds (to which I asked what the point of that would be!) he then continued to tell me that I should leave it turned off for 10 mins then connect everything up, reinstall all the channels and then it should work no problem. Alas, nothing! Ridiculous advice + poor product = ANNOYED CUSTOMER! So I feel that I too, like Chris R will be back to the retailer!
Craig KQuote
September 25th, 2009 at 7:21 pm
The reste is what the OFF button and then plug in does, Check dish alignment, it does seem very particular / picky, also check cable connections.
The Sky boxes seem less susceptible to poor signal.
Also watch the signal strength on the box, does it flick up and down, and does the Quality strength reduce rapidly, you may be getting interference from microwave links.
I must say I connected one up today and I was impressed so we shall see what happens.
RinfranceQuote
October 3rd, 2009 at 1:49 pm
I have the same story. All worked at first then loss of all ITV channels. Can’t honestly see what unplugging and holding the remote on/off button would do but willing to try anything
Same story with Grundig customer service hours of hold then cut off!!
Very annoyed customer.
AlfredowQuote
November 5th, 2009 at 9:27 pm
Got this Freesat GUFSAT02SD. Worked ok for a couple of weeks then lost BBC1 & 2. Along with most of the other free channels. Then BBC2 Came back on. Get a “New Service” then “No signal” indicator instead of a programme!!!!!!!!!!! RUBBISH!!!!!!!!!!!!!!!!!!!!!!
StephenQuote
November 15th, 2009 at 4:11 pm
I have this model and am very pleased. Does anyone else have a red flashing light in standby. Or does the light show steady red?
Grandad TomQuote
December 10th, 2009 at 11:57 am
Asked Grundig CS about the red flashing light, their reply:
“The flashing power light when in standby is purely to save power and make the unit energy efficient. A unit will use more power with a constant power light as opposed to an alternating light”.
So appears a normal function, strange as it appears like a warning to me, but that’s the official response.
PeterQuote
January 2nd, 2010 at 11:24 am
Grundig GUFSAT02SD Freesat SD Digital Box
same problems as every one else lost lots of channels
connected a humax box to cable and all was fine
this showed me the grundig is a load of rubbish
jimQuote
January 12th, 2010 at 3:20 pm
you are losing channels because of the digital switchover, the channels in your area are not transmitting vertivally only horizontally so you will have lost ITV 2, FIVE US, FIVE etc some areas have changed already whilst some, (central and yorkshire) are changing soon.
Some people getting freesat using there skybox are recieving warnings on screen that they will lose some channels soon unless they contact sky and pay £20 for a new viewing card.
djdQuote
January 13th, 2010 at 7:51 pm
@djd
FTA satellite is not affected by the digital switchover….
You are thinking about freeVIEW (tv via ariel) not freeSAT (via satellite).
How can you not know this?
Dan MQuote
January 16th, 2010 at 8:33 pm
hi,
i’m trying to add more non freesat itv channels. i live in the south west and have successfully located stv, utv & itv wales but aren’t able to change the FEC to 5/6 which is what they require. does anyone know how i can download these other channels ?
jdavisQuote
January 19th, 2010 at 3:02 pm
i purchased the same grundig sd model yesterday ok so far live in cambridge switch over due2011 i might save a few pennies up and go for a better set up if the problem starts and could any of you guys offer any info about chanels that i cant get such as dave yesterday quest etc thanks
simonQuote
January 28th, 2010 at 5:43 pm
Just installed second Grundig box – like others not getting all chanells but 70% signal strength. Obtaining obscure chanels 600′s but not 100′s or radio channels. Even changed box with one I know works but same problem so think problem not with box. I am running 4 cables from a satalite dish first three are fine its just this last installation. Help.
Martin CroweQuote
February 6th, 2010 at 8:37 pm
I have had considerable trouble with the Grundig boxes (around 20 to date) not working when I have installed them new, with some channels dead or breaking up and the “new service” message.
It is caused by too strong a signal from the LNB. Usually a quad, it seems.
An “F” type satellite attenuator (3 to 6 db) at the input to the box has solved it every time, but the situation is not good enough and I am sure Grundig (Harvard) must know about it.
DaveQuote
February 8th, 2010 at 2:58 pm
started adding non FTA chanels most are rubbish but a couple ok eg unexplained film 24 but cant get audi chanel or world movies . anyone know why simon cambridge
simonQuote
February 11th, 2010 at 7:39 pm
I bought a Grundig box in November. It worked for 2 weeks superbly and then “no service” message appeared. I reset the box so many times before Xmas I lost count. I called Freesat (good service) and was redirected to Grundig. They were rubbish! Not sure they took me for an idiot because I’m a woman but was fedup with them! I reset the box again as per their instructions, got to put some obscure postcode, could not get regional news and then lost most of bbc, ITV etc channels. Got refund at shop, when reported faulty and bought another model, more expensive. Worked for one day and not working again, with no signal or no service. SOOOOO FED UP. I am considering buying another brand!
laetitiaQuote
February 18th, 2010 at 5:19 pm
Just stay clear of this pile of worthless crap. I sub contract to a shop that insists on selling this joke of a sat unit and i can honestly say 50% are faulty right at install point. No signal on BBC1 and ITV2 etc etc etc. Nothing wrong with the dish or LNB or cable (ive been installing since 1987(yes that long)) and i can honestly say this is the most unrealiable box ive ever seen. I’ve started holding my breath on startup with the damn things. Stick to Humax . I know they cost more but the grundig is like a car with only 2 wheels and no seats. its a car..kinda. I’ve pointed out to the shop that i am going to start to install the dish only and they can install the boxes cos from a pro’s point of view its damn stupid to try and demonstrate a product thats clearly doesnt and is not going to work right. 50% failure…omg. We have more in store waiting to go back than on the shelf to sell. Also there are some that turn themselves on and off repeatedly..is this a feature? I’ve seen some poor gear in my time but oh dear at this joke of a box. Also has anyone noticed the lines constantly in the background all the time? Go on take a look even worse with the menu on.
One more time STAY CLEAR.
SatmanQuote
February 22nd, 2010 at 2:00 am
I agree with every word.
I just cant continue to fit these.
The lines and very poor pic are there on all of the ones I have fitted recently. )(The ones that work at all!) A number of customers have complained about them.
Also the picture on RGB is much weaker than on composite so I have had to leave a number of them set to composite.
Overall, total crap.
I would always use a Humax or Technisat given the chance but I cant justify the price to customers who are Freesat-only due to poor terrestrial area and just need extra boxes for the kids rooms etc.
If decent FTA boxes can be made for Europe at £39 to £59 with good spec, two scarts, audio out, etc etc why not for Freesat?
Simple, its for the British market….we dont care!!
So far I havent been able to make anyone take my complaints about the Grundig boxes seriously.
Does anyone have a phone number for anyone at Harvard (Grundig) who will be of any help at all?
DaveQuote
April 3rd, 2010 at 11:52 am
I bought 2 of these boxes 3 weeks ago to replace 2 Bush ones that we were were also having problems with. Apparently, after reading through various forums, it looks like there was a batch of these boxes made outside of the usual factory in September 2009, and all were faulty. Just so happens that both mine were made in that month / year!! Anyway, when I switch mine onto standby, they both switch themselves back on within about 10 seconds of being switched off! Grundig say they have never heard of this fault and keep saying they will get back to me within 24-48 hours but have never rung back in 12 days!! The people I have managed to speak to there are about as much use as a chocolate fireguard and half the time I can’t understand what they are saying. Does their customer service number actually go through to somewhere in the uk or not?? In the end, I got really fed up and rang Argos customer service, who then passed me onto their technical help desk. They have told me to go back to our local Argos shop (this is obviously where I bought them both from) and demand that they replace them with better boxes of a different make (not Bush, Alba, Goodmans or Grundig…All part of the Alba group!), and if needs be, get them to ring their technical department to confirm exactly what I have told them. I’m on my way today, so fingers crossed!!
CliveQuote
April 5th, 2010 at 1:08 am
Unless you pay quite a bit more for a Humax (although these are excellent and HD) then all of the cheaper true “Freesat” boxes are made by the “Harvard” group (Bush, Alba, Goodmans, Grundig)
DaveQuote
April 7th, 2010 at 5:10 pm
Based in Mansfield, Nottinghamshire just installed the Grundig box and can’t get any Channel 4 programs, E.G. channel 4, 4+1, More4, E4 etc.
Any ideas?
martin griffinQuote
April 8th, 2010 at 1:13 pm
I am having the same problems with my Grundig freesat box. I bought a bush freesat box originally, bought at argos, swapped it when I discovered it didnt show stv, channel 4 +1, more 4 and basically dozens more channels which continually show ‘new service..please wait’. Same thing happened to the other bush freesat box and then a third time after swapping and paying a little extra for my grundig freesat box. After 2 months of despair and reading forums, I discover that no vertcial frequency channels are shown. Whats more, no one seems to have a clear solution to fixing it. Very unhappy customer!
SeanQuote
April 9th, 2010 at 11:36 am
Just to update, I mentioned yesterday about my despair with Grundig freesat box. It turns out that I had someone call round who fixes tvs etc and he checked things out for me. He got a strong vertical and horizontal signal on his gadget that he ussed to check frequency, and tried to readjust the LNB outsde by changing its postion; it mysified him why it didnt work (it was a 5 year old sky lnb i was using. He then put in a newer LNB and hey presto, I now get all the channels. Whats more, as he is an aquaintance, he refused to take money of me. Wife to buy him a box of chocs and some wine. So I would strongly suggest a possibility for many is simply changing the lnb, which I gather is not too difficult. But definately worth it.
SeanQuote
April 14th, 2010 at 4:24 pm
We are having the same problems as you guys. None of the Channel 4, E4 etc. It appears the boxes are cheap and nasty.
SteveandJohnQuote
April 14th, 2010 at 4:28 pm
Also, old LNB’s work the Grundig Boxes completely fine, but a newer batch we have received (both singles and quads), do not seem compatible and cause the missing channels. Can anyone shed any light on this
SteveandJohnQuote
April 17th, 2010 at 10:49 pm
Well, from my last post, Argos still have not got any stock of the Grundig box yet, and they wouldn’t change my existing one for a different make. They said I would have to wait a couple of weeks before going back to see if they had any new stock in. 2 weeks is now up, and guess what, still no stock, and better still, the GUFSAT02SD is no longer on Grundigs website!! Anyway, replying to the later posts, I can get ALL the channel 4 set (C4, C4+1, E4, More 4 etc) without any problems. When Freesat was fitted, I had an Octo LNB (8 way) put in, so all the rooms in our house with TV points could get freesat, should we decide to change the rooms / TV’s round. The first one they brought was dodgy, so they got a replacement and it works fine. The only slight problem I have is that when I switch freesat on, if my sky box is on and being watched in another room, it makes the the picture go off for a few seconds. Apart from that, no other problems. I’ve just got to keep trying with Argos, and right them a nasty letter about what they are selling me!!
CliveQuote
May 26th, 2010 at 7:39 pm
These receivers will not work when fed from a multi switch distribution system, all the other makes connected worked fine, tech sales say “signal too strong these boxes have a built in booster”, this is not just a one off I tried three new units and none of them would receive BBC 1 or 2 it would also seem that the signal bargraph means nothing.
I have now tested these units on an old single LNB with a much lower signal and they work fine.
We shall not be installing any more.
Tony Jones (Sound Electrical Services)Quote
May 30th, 2010 at 12:11 pm
Hi,from Spain.I´m fitting 1.90 dishes and I have found many problems with these digiboxs.THe VL channels dissapears whenever and the red button doesn´t work when try to get page 3001(sport multiscreen).I´ve been trying 5 Receivers in different places with the same result : Very bad.
In Spain this receiver costs €129, so this is not a cheap receiver.I`m very angry with this made.I tought grundig was a good brand.
I think them should find a solution changing the firmware,I don´t think that the booster may be the fault.If we fit an attenuator we´ll lost the weakest channels!It´s ridiculous.I hope them realise that it´s product is a fake.
Regards.
manuelQuote
June 21st, 2010 at 5:20 pm
Hi. I have a Grundig Freesat box which replaces one I’ve just sent back. That was returned because the picture would freeze without warning. Within 40 minutes of setting up this new one, the same problem arose and the only way to unfreeze the set is to unplug it from the mains and plug it back in. It will not respond to the remote once the picture has frozen. The problem seems to happen more often when the Sony dvd recorder is switched on. Help?! For reference, the box showed 90% signal on setup.
JamesQuote
July 14th, 2010 at 10:04 am
Having switched from Freeview to FreeSat I have very quickly realised that the Humax Foxsat-HDR I bought 2 weeks ago is (a) a great bit of kit and (b) far too complicated for my dear (non tech) wife. So I thought I’d buy the super simple Grundig to run alongside the Humax so she can do her thing while I’m out of reach. The postings here make it clear that the Grundig is not the answer. Any suggestions for a simple non recording SD box in the under £100 price range and preferably with minimum number of nice big buttons on the remote. Must have a decent 7 or 8 day EPG
DougCQuote
August 4th, 2010 at 12:40 pm
Wish that I had read this forum before purchasing one of these boxes. Bought 3 Grundig Freesat boxes and 1 worked fine and the other 2 had channels with no signal or started to freeze. Exchanged 2 boxes and then all worked well for 2 hours and then the same problems reappeared. Reported it to Amazon whom now have removed these from their portfolio. Went to Argos to get a box to see if a different batch worked. In short all boxes now work apart from a bizzare situation whereby BBC1 does not work when 2 of the boxes are switched on at the same time. Turn one box off and all is well on the other ! Dave – You seem to be the expert here – Is the LNB the issue here now ?
CarlQuote
September 10th, 2010 at 9:58 pm
Bought a Grundig GUFSAT02SD at Sainsburys in Aug 2010, tested in UK on Sky system, worked initially, then started freezing, no sound, no response to remote. Needed rebooting by unplugging and plugging in again to work for a few hours.
Thought these were settling in problems. Moved to France, to replace old SKY box, same problems. Only advice Sainsbury’s could give was to ring Grundig Helpdesk, at my expense!
Absolute rubbish piece of kit.
On return to UK, will return the box for a refund, as these problems seem to the almost universal and known about for the past year and the units should have been withdrawn from sale.
John DyosQuote
September 20th, 2010 at 9:45 am
i too have suddenly got the missing channels problem.
doing some measurements i’ve found that in my case the lnb voltage fed from the grundig that should switch from H to V is constant at about 20v (H) and does not reduce down to 14v (V) when a vertical channel is selected – hence the Vertically polarised channels dont work.
this can be confirmed by rotating the LNB by 90 degrees, when one finds all the vertical channels working now but not the horizontal ones!
dave eQuote
November 1st, 2010 at 4:54 pm
hi everybody, last November I bought the free-sat Grundig gufsat02sd, worked fine for 10 months, and last week the box started ticking a noise similar to an old alarm clock and I could not get any reception, the indicator ‘on’ light went out, the red light kept on flashing. Phoned up the shop I bought it from and nothing could be done as it passed its six month guarantee, (he said). I thought Grundig were more serious then this. I was kept on hold when phoned the number under the box for advice. It is sad really, because I paid the ‘high street shop’ £150.00 for the set up box, dish and installation.
JoeQuote
December 12th, 2010 at 1:05 pm
Set up this box and all was OK. Later decided to muck about with the screen size under the settings menu and all I get now is lines across screen. Any ideas?
JohnYQuote
April 6th, 2011 at 7:48 pm
please help freesat box (grundig gufsat02sd) was working then suddenly turned off now got nothing a red light flikers but thats on unit remote dont work done all the usual things battries ,fuse,different elec sockets any ideas
steveQuote
April 29th, 2011 at 1:24 pm
I have a Manhatten PlazaDS freesat box. had it fitted in jan 2011 and has now gone down. cant get hold of anyone as its bank holiday. Its been fine since i had it but since tuesday i have been losing channels. All the bbc and itv channels are pixelated and sound is off and all the others have gone completely. so i have no tv till tuesday.not sure whether to try and retune it from scratch. any advice?
beeQuote
May 24th, 2011 at 6:58 pm
bought one of these, and works ok but wont stay switched off. put it on standby and then comes back on after a few seconds, switch to standby again, and comes back on and then takes ages to sort itself out before i can put on standby, its never ending and i have to just unplug from wall. not ideal at all.
carlQuote
July 26th, 2011 at 6:33 pm
got a freesat box to use in mallorca,picture freezes and sound fades and restarts,also picture goes on and off on itv1 and 2.had new lnb fitted 1 month ago,is there any solution? or have I got to send box back to uk?
peteQuote
October 30th, 2011 at 12:27 am
100% signal and quality…no e4,e4+1 or more 4 though i get more4+1 lol..
dish was setup with a satellite finder kit..very disappointed seems very common from previous reviews..
Avoid
SamQuote
November 20th, 2011 at 10:15 pm
I bought a grundig box when I switched to freesat with my skybox – it lost channel 5 – All was well for a long time, all the channels, good picture and no probs.
BUT around time of latest change to freeview (probably irrelevant) I lost Film 4 followed a few days later by channel 4
Can’t get them back, not convinced it is a box or lnb problem. Have checked all over web and there seems to be no clear explanation of what the real problem is
if anyone has an answer I’d love to hear it! Fortunately have freeview in abundance so can get all channels but film4+1 would be useful. Freeview occasionally has glitches but freesat never does so it is much better for recordings
clive barkerQuote
January 9th, 2012 at 1:22 pm
I’ve had two of these units, one from Tesco and one from Argos, about 6 months apart. Both worked fine with about 80% signal strength for a couple of weeks then lost all channels except BBC. The Tseco one went back for a refund; I still have the Argos one. My dish is a large one and signal is good. I’ve read forum messages about power supply problems with older Grundig units and software problems with the newer ones. I’ve had enough – getting a decent product like a Humax HDR or similar and I wouldn’t touch another Grundig product in the future.
Peter HowardQuote
February 19th, 2012 at 2:33 pm
I wish I’d checked this site out sooner! a) I wouldn’t have bought the Grundig box last June and b) I wouldn’t have wasted the time regularly resetting it. I don’t watch much TV, hence going for this cheap option, but there’s now so little I can watch a rarely bother! Anybody thinking of buying a Grundig box, my advice is DON’T. (Ignore the description of the product at the top of the page which suggests it’s a good low-cost option for reliability and read the posts).
LindaQuote
February 26th, 2012 at 5:30 pm
Hi, does anyone know a fix to get the Channel 5 channels back as they have disappeared on this box over the past month or so. I have tried doing a First Time install and it adds channel 5 to 105 but no signal. What else can I try?
LD0121Quote
March 11th, 2012 at 7:27 pm
hello, I have tried to turn my box today. I have used it previously and everything worked perfectly. Now i just have green flashing light. What does it mean? Can I fix it or do somenthing:? It happens straight away when cable from the dish is connected. Thanks
AnnaQuote
March 14th, 2012 at 12:21 pm
i have a grundig freesat box never worked properly since day one so i got a humax foxsat HD and its fabulous so pay out once instead of keep paying out dead money on inferior boxes .
timQuote
April 25th, 2012 at 2:20 pm
Have 2 Boxes ie:Grundig GUFAT02SD & Bush BSAT02SD.Both unable to receive Channels 105,128,129,130,131,132,&134.
Have been trying to resolve this problem for 3 months without success and am becoming frustrated ,They are both now out of guarantee but has anyone had the same problem and have been able to resolve it with Argos,as when I spoke to their customer care dept they told me I should contact the manufacturer.I think I am being shoved from one to the other and getting mad!!!!!!!!!!!!!!
Derrick ReeveQuote
July 23rd, 2012 at 10:39 am
I have a Grundig GUFAT02SD brought from Argos 18 months ago. Having read the comments on this unit I’m surprised its been relatively trouble free till now! Had a lot of trouble setting up the dish mainly because we are on the side of a big hill and there are various trees & electric cables at the top. Like most comments I’ve began losing channels in a very random manner. ITV1 no good – ITV1 + 1 fine ect. The ok channels are showing 80 – 90 % signal, the ones I cant get show 0% even though the programme scan finds the channels and shows them in the prorgamme list. New ‘better’ box me thinks !
leckielenQuote
October 14th, 2012 at 12:05 pm
I’m in serious need of help! my tv was missing bbc3 it used to show it, and now its gone, i was prepared to just let it be, then a friend said i could get it back if i re-install….clearly this is a big mistake..it only showed 44% signal and when i carried on the scan never gets more than 0%?! what can i do i cant get off of the page and i can’t seem to find a customer helpline for this problem!
BronyaQuote