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Jul 26 2011

Following on from final testing, Freesat have today confirmed that ITV Player is now available on channel 903 (still in beta) for Humax receivers, with the rest to follow over the coming months. The announcement made by Freesat is as follows:

Freesat today made it even easier for customers to take control of their TV viewing as it announced the arrival of ITV Player on its subscription-free TV service.

The only TV service to offer both ITV Player and BBC iPlayer, Freesat’s viewers can now catch-up on all of their favourite ITV1, ITV2, ITV3 and ITV4 programmes, up to seven days after broadcast. With over 100 hours of programmes each week, viewers can choose from popular soaps Coronation Street and Emmerdale, to prime-time drama and the nation’s most popular entertainment show The X Factor.

Freesat Managing Director Emma Scott said;

The launch of ITV Player on Freesat is another important landmark for us. It’s fantastic that we can now offer viewers the two biggest catch-up TV services, direct to their TVs.

This is a further example of innovation that focuses on adding value to the viewer – making it easier to find and enjoy the TV they love, for free. Whether it be catching up on the events in Weatherfield or following the Rugby World Cup, Freesat customers can now enjoy the best of ITV schedules, whenever they want.

Robin Pembrooke, Managing Director, ITV Online and On Demand said;

Freesat is a key part of our platform strategy and another important step in our mission to give audiences access to our content when and where they choose to view it whilst improving the underlying technology and user experience across the board.

ITV Player can be found on channel 903 on the Freesat EPG, and will automatically be added via customers’ TVs or digital boxes.

The launch of ITV Player on Freesat will initially be in beta, and viewers wishing to access the service will need a Humax Freesat HD or Humax Freesat+ digital box connected to a satellite dish and to a broadband service of at least 2 Mbps. Freesat’s website www.freesat.co.uk has detailed instructions and a help video on how to get started.

ITV Player will become available to other Freesat HD digital boxes and Freesat HD TVs over the coming months.

77 Responses to “Freesat Launches ITV Player (channel 903)”

  1. Dooshta Says:

    Oh hear we go again. Panasonic receivers in year 2015 then

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  2. original steve Says:

    Dooshta you should of bought humax leading freesat box

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  3. Neil Says:

    The original delay was for the IPTV firmware upgrade. Rolling out ITV Player to all units should be quicker than iPlayer as the hard work has already been done with the iPlayer upgrade.

    It does make sense to roll out to Humax first seen as the majority of STB’s out there are the HD or HDR. Off to my parents for a few days tomorrow so will have a play with it on their HDR, my Panasonic TV gives a placeholder saying it’s not yet available to me.

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  4. Richard Crichton Says:

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  5. admin Says:

    @Richard Crichton

    It was delayed and then was only made available to a closed beta group on Humax receivers whilst they worked on the service. It has now passed the required tests and is available officially on Humax receivers with the rest to follow shortly. It is all a little complicated but basically ITV Player was originally announced as in beta (closed group) and is now essentially beta (open group) on Humax receivers.

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  6. original steve Says:

    What is beta and what was the old version and how is beta better?

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  7. admin Says:

    @original steve

    Beta basically means a second level of testing prior to an official release. So where as Alpha often means testing internally by designers/programmers etc, Beta means testing by a wider yet closed audience to test a product/service within different environments.

    In this case, the service is still in Beta, but instead of only to a controlled closed group, now it is available to all Humax customers, though obviously still appreciating there might still be bugs and glitches.

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  8. original steve Says:

    Thanks admin

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  9. quality Says:

    Will the bitrate and resolution be as bad as the web-based ITV Player?

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  10. Satiated Says:

    Is it possible to get BBC iplayer and ITV player in the rep. of Ireland..???

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  11. quentin Says:

    Doesn’t work for me. BBC iPlayer is fine, especially since last update. But ITV player just gives menus (of very few programmes) but states that the content is unavailable when any prog. is selected.

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  12. BIG H Says:

    ITV PLAYER IS VERY SLOW IN LOADING AND RESOLUTION POOR IN COMPARISON TO BBC PLAYER. A POOR RELATION

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  13. Lee Sartin Says:

    It doesn’t list the Technisat HDFS on ITV’s website as being able to get itv player soon.

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  14. Chris Guest Says:

    Reports in todays press state that ITV will be charging for some elements of iTV Player in the New Year – http://tinyurl.com/3uuvn5b

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  15. Chris Says:

    Anyone know whether this is likely to be available in Scotland, or whether that useless shower down at STV are going to pull their usual stunt, I.e. jump up and down and demand that proper ITV is kept off our screens, only to do little or nothing about launching its own parochial effort at some unspecified point in the distant future?

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  16. freeview Says:

    the LG LF7700 TV’s were proved unable to provide BBC iplayer when it launched.

    which Freesat HD products will be unable to receive ITV Player ?……

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  17. Neil Says:

    Just had the opportunity to test out and watch ITV Player on my parents Humax, PQ-wise it’s not as good as iPlayer (as doesn’t offer the enhanced quality mode) but overall it seems to be working well without any hiccups or buffering. The user interface can be a bit clunky going from programmes to ads and vice versa but overall I’m impressed.

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  18. Bob Says:

    Hi Re Chris@15 I can agree with him I do not receive this channel and I also can’t manage to get the ITV London channel to work either when using the red button. I have to go into the Non Freesat mode to get STV in HD. I really feel that someone should be suing these people after all we all paid our money for these systems and should not be discriminated against. I thought Satellite did not have the same restrictions as it has the signal there but is deliberately blocked which is hardly the same thing as just not being able to receive the signal? Does anybody know if we could receive it with a different but now with an ENGLISH postcode (if so talk about the bloody postcode lottery again)!!!

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  19. Bob Says:

    Update on 19 I have just tried it using the London Opera postcode which is WC2E 8RF and it works ok. Picture quality a bit naff though and not in 5.1 either? This just confirms what I said earlier Bloody Postcode Lottery!

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  20. peterhb Says:

    Just read that ITV player is likely to go behind a paywall around the end of the year together with some other ITV offerings.
    If this happens will this offering be removed from Freesat? After all Freesat prides itself on being ‘no subscription’.

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  21. admin Says:

    @peterhb

    Might be wrong but sure I read that ITV have responded to this by saying that ITV Player won’t become a pay service.

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  22. Kevin Ver1 Says:

    My impression is that they will charge for some of the ITV Player content. Maybe premium content could be watched without ad breaks?

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  23. Neil Says:

    My understanding, according to ITV, is that, like Admin says, only some extra content will be premium. How this will work I’m not sure but they may offer advance viewing of, say, Coronation St episodes for those who can’t wait for them to be broadcast.

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  24. Jock Says:

    The Adam Crozier statement, as reported on the DTG.org.uk website, includes this :-

    ITV is to launch a micropayment system, as part of an investment in the quality of their online offering.

    ITV Chief Executive Adam Crozier said: “We’re making ITV Player more widely available, most recently on Android and Apple devices and Freesat. We plan to have a pay mechanism in place around the turn of the year so that we can test what viewers are willing to pay for, and we continue to work with our partners on YouView, which is on track for launch early next year.”

    I’m not sure what it means, but that’s what he said!

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  25. Richard Crichton Says:

    No way would I pay to watch ITV player or read online content for that matter. Nor would I buy anything made by Apple at a huge mark up that begins with the letter i to watch it on.

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  26. Shaun Says:

    just visted the http://www.itv.com/itvplayer/freesat, and it has no mention of the Panasonic G20 freesat TV.

    Will this TV be capable of receiver ITV player (it’s capable of receiving BBC iplayer) ?

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  27. mrpjd Says:

    still not available on my epg (humax)……?

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  28. Ian Says:

    ITV will probably make you pay sooner or later. They only allow ITV4 HD on exclusively on Sky. I wonder if they are regretting that now?

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  29. Dan Says:

    Any news as to when, if at all it’s going to make an appearence on other equipment?

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  30. David Crozier Says:

    Emailed Panasonic about getting ITV Player on my Panasonic V20. Response below. Not pleased.

    ISSUE RESOLUTION: Dear Mr Crozier,

    Thank you for your e-mail enquiry expressing an interest in obtaining an update to facilitate watching ITV player.

    Unfortunately, it will not be possible to provide software upgrades to further enhance the platform used in this range of TVs in the future. Therefore any future additional services cannot be guaranteed.

    I am sorry that Panasonic cannot be of more assistance on this occasion however do trust that the above information will be of assistance to you. Of course, if you should have any further queries, please do not hesitate to contact us on 0844 844 3852 or email us using the following email address:

    customer.care@panasonic.co.uk

    Kind Regards,

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  31. Ray Smith Says:

    We have successfully used the ITV player on Freesat via our Humax box on several occasions. We viewed an earlier episode of Downton Abbey then, this week wanted to view the 2nd October edition. However, this simply wasn’t listed on the menu. I checked on the ITV player accessible via my PC and it was viewable from there. Can anyone explain why? Will next Sunday’s episode (9 October) be available? I realise that this service is only Beta so maybe this is part of the explanation. I’m wondering when the service is likely to be fully launched i.e. post Beta. Thanks to anyone who can help.

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  32. Steve Says:

    I see the same problem where content available online doesnt show up on itvplayer

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  33. SeaBee Says:

    The following is a reply that I received from Panasonic to a robust series of comments and questions as to when ITV player would become available on Panasonic Freesat televisions. In essence, it appears that they have now abandoned any pretence of ever making it available. So if you haven’t got a Freesat TV and wish to use ITV Player buy another brand……..

    Thank you for your e-mail enquiry expressing an interest in obtaining an update to facilitate watching ITV player.

    Unfortunately, it will not be possible to provide software upgrades to further enhance the platform used in this range of TVs in the future. Therefore any future additional services cannot be guaranteed.

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  34. billy mcmanus Says:

    when will itv player come to bush freesat hd boxes

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  35. Davec Says:

    Does this actually work on Humax? I connected up my box with PowerlineAV yesterday and BBC IPlayer works well, but I just get nothing when I go to the ITVplayer channel.

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  36. Davec Says:

    Ignore my last post, it is working fine today. Senior moment…

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  37. Keith Says:

    why is it not possible to get itv player on my panasonic hd freesat tv as i already get bbc iplayer?

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  38. admin Says:

    Keith said:
    why is it not possible to get itv player on my panasonic hd freesat tv as i already get bbc iplayer?

    Because Panasonic don’t want to support any further services on their Freesat enabled products.

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  39. Dee Says:

    Support from Panasonic is very poor. I’d go and get a Sony. They’re far more advanced when it comes to features and upgrades.
    It’s no wonder that Companies like Sony, Samsung, LG have overtaken Panasonic in Home Entertainment.

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  40. mr.L.Gill Says:

    I have a goodman box two home plugs12 foot,apart, box and router ethernet connected with home plugs, still cant connect going through procedures listed
    any help apreciated

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  41. Chris Says:

    My Panasonic TXL32D25 doesn’t get ITV Player either!
    I’m appalled at Panasonic’s attitude to their customers.

    I bought this model this FreeSat TV to be “Future proof” and to finally be able to use just ONE remote for the TV and the Recorder! Fat lot of good that did me!

    It’s an excellent set with low power requirements and I was hoping to keep it for 10 years. Apparently I can use an iPad / PC and feed that into the set but it’s a but crap having the cables running across the room etc.

    Anyone else got any ideas? I do Not want to buy another box and have to use an extra remote.

    Thanks!

    Chris

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  42. Philip Says:

    Eh?

    Still in Beta??! …

    … please hurry up, why is full rollout taking sooooo long?

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  43. admin Says:

    Philip said:
    Eh?
    Still in Beta??! …
    … please hurry up, why is full rollout taking sooooo long?

    Lack of technical support from ITV Player, lack of interest from manufacturers; funding etc; doesn’t appear ITV Player is a priority, even for ITV!!!

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  44. Philip Says:

    That’s a real shame … BBC iplayer on FreeSat is a fantastic service.

    Beginning to realise the benefits of the licence fee system (never thought I’d ever say that).

    Guessing for ITV the sums don’t add up for them to invest more time/money/energy in putting together a quality on-demand service.

    :(

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  45. Brian Damage Says:

    ITV Player channel 903 now working on 2011 Panasonics!

    (and without a firmware update!)

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  46. peterhb Says:

    just tried it on my Panny HDR and it says ‘no supported’ ?? !!

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  47. Avril Fletcher Says:

    WE have a computer connected with a belkin smart tv link what else do we need for .itv player. Thanks Avril

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  48. WindBag Says:

    Brian Damage said:
    ITV Player channel 903 now working on 2011 Panasonics!
    (and without a firmware update!)

    Not on my 2011 TXP42GT20B with (confirmed latest) V2.81 firmware it isn’t… :-

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  49. Brian Damage Says:

    Ok. Must just be working on some models – ITV Player is still working on my 2011 VT30.

    (But it’s still not listed on the EPG)

    Anyone else had any sucesss?

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  50. peterhb Says:

    ITV Player not working on my Hard Disk recorder DMR-BS780, purchased 2011,

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  51. Stewpot Says:

    ITV Player working on my Panasonic TX- L32DT30B tv on channel 903 when connected to the internet!

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  52. Brian Damage Says:

    So just the two of us watching ITV Player, then? Wow – considering all the fuss that’s been made about Panasonic not supporting this, I’m surprised that no-one else has tried it.

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  53. john d Says:

    Still not working on humax

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  54. malcolm STUART Says:

    Have Panasonic 2011 plus freesat 500gb still in the dark no 903,BBC i works a treat shame all the firms cant get it together.

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  55. Brian Damage Says:

    From what I can tell, the Panasonic PVR’s have got their updates later than all the TVs in the past. However, based on the fact that there was no TV update this time, I think that this service has been switched on by ITV rather than Panasonic.

    And judging by the comment about the official sign-off process for ITV Player (in the recent Manhatten SD thread) I can only conclude that they are testing it out on the Panny TV’s first – and will hopefully enable it for all compatible Panasonic gear once it’s been officially approved.

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  56. Paul Alexander Says:

    I have a Technisat HDFS Freesat box, and BBCi Player works perfectly. It would be nice to see ITV player come online to, is there a reason why my box says its still unavailable?!?

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  57. admin Says:

    Paul Alexander said:
    I have a Technisat HDFS Freesat box, and BBCi Player works perfectly.It would be nice to see ITV player come online to,is there a reason why my box says its still unavailable?!?

    It seems highly unlikely that the HDFS will get ITV Player at any point given that TechniSat pulled out of the UK market and no longer wish to support their products…shame really, was a good unit!

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  58. John Harrison Says:

    I have a freeview TV and a Humax 9300-t freeview and none of these services are available at my postcode, NE40 4UA. Whyn bother advertising these things when they are false statements, I have retuned my LG TV and PVR 3 times to try and pick-up these catch-up services and it’s a waste of time.

    Please help.

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  59. admin Says:

    John Harrison said:
    I have a freeview TV and a Humax 9300-t freeview and none of these services are available at my postcode, NE40 4UA. Whyn bother advertising these things when they are false statements, I have retuned my LG TV and PVR 3 times to try and pick-up these catch-up services and it’s a waste of time.
    Please help.

    Probably because this is Freesat, not Freeview!!!

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  60. Jeceris Says:

    Whose responsibility is it to make the ITV/4OD/Channel5 catch up client products available, the manufacturer or Freesat? Who can tell me whether my Grundig is on the list, since I’m no longer sure who supports the device in the UK.

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  61. james mackay Says:

    why can i not get channel 903 on my Humax Foxsat-hdr recorder

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  62. Jeceris Says:

    Since I have never had a response to my earlier query I wonder if there is anyone watching this forum. If there is, could they advise me why I cannot receive ITV1 HD Channel 119 on my Grundig Freesat box. It is on neither the Guide nor the Channel List. Advice would be most appreciated.

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  63. admin Says:

    Jeceris said:
    Since I have never had a response to my earlier query I wonder if there is anyone watching this forum. If there is, could they advise me why I cannot receive ITV1 HD Channel 119 on my Grundig Freesat box. It is on neither the Guide nor the Channel List.Advice would be most appreciated.

    Probably doesn’t help posting on a news story from 2011 ;)

    If you cannot receive ITV1 HD then it sounds like you have a Scottish, Welsh or Irish postcode where ITV isn’t the regional option. You’d need a English postcode for that channel.

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  64. Jeceris Says:

    p.s. Re earlier comments on ITV player availability, I found out accidentally while researching the BT Vision product that the ITV player works only through an aerial, as does BT Vision itself, not via a satellite dish not via broadband. Why can’t things be consistent?

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  65. admin Says:

    Jeceris said:
    p.s. Re earlier comments on ITV player availability, I found out accidentally while researching the BT Vision product that the ITV player works only through an aerial, as does BT Vision itself, not via a satellite dish not via broadband. Why can’t things be consistent?

    ITV Player works through your freesat receiver, depending on type, when connected to your broadband. It isn’t supplied through an aerial.

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  66. Jeceris Says:

    admin said: Probably doesn’t help posting on a news story from 2011
    If you cannot receive ITV1 HD then it sounds like you have a Scottish, Welsh or Irish postcode where ITV isn’t the regional option. You’d need a English postcode for that channel.

    I don’t understand this reply. What “news story from 2011″? I assume you mean that the ITV player was announced for Humax in 2011.
    This website purports to “bring you the very latest news and information on the Freesat satellite TV service”, which I assume to mean it answers users questions, not ignores them because the subject matter is a year old, so seeking advice on the availability of a particular function on a particular platform some time after the announcement seems perfectly valid to me.
    Re my latest question and your response, I have an English postcode.

    In Oct 2012 I asked for help re the availability of catch up services other than iPlayer, and had no reply. I have recently discovered that these are only avialable via an aerial. Someoine presumably knew this a year ago and could have replied. Hence my question.
    I am in England.

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  67. admin Says:

    Jeceris said: I don’t understand this reply. What “news story from 2011″? I assume you mean that the ITV player was announced for Humax in 2011.
    This website purports to “bring you the very latest news and information on the Freesat satellite TV service”, which I assume to mean it answers users questions, not ignores them because the subject matter is a year old, so seeking advice on the availability of a particular function on a particular platform some time after the announcement seems perfectly valid to me.
    Re my latest question and your response, I have an English postcode.
    In Oct 2012 I asked for help re the availability of catch up services other than iPlayer, and had no reply. I have recently discovered that these are only avialable via an aerial. Someoine presumably knew this a year ago and could have replied. Hence my question.
    I am in England.

    The point being raised is that the original news story (this page!) was published in 2011, so isn’t the most up to date page, therefore the number of visitors to it when compared to recent news stories is significantly less, hence the reason why you may not have received a reply.

    Not sure why you are not receiving ITV1 HD then if you have an English postcode; might be signal related.

    The manufacturers were responsible for the rollout of on-demand services should they have decided to support the product. In your case, having bought the low end Grundig receiver, they (Harvard Group) decided not to include more than just BBC iPlayer, so unfortunately you cannot access it.

    Note however that ITV Player isn’t available via aerial only; that is completely incorrect; any product that supports ITV Player accesses it via a broadband connection.

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  68. Jeceris Says:

    Re the ITV Player/aerial issue, I now understand my statement was incorrect. I was misled by references in various Youview discussions which gave this impression. What I should have said is that an aerial is required to validate the STB before ITV is activated. I do not yet have a Freeview compatible aerial but have hooked my STB up to my broadband connection and the BBC, Channel 4, Channel 5, NOW TV, Milkshake etc catch up services are all available. Why it is only the ITV Player which requires validation to take place via an aerial is not explained. It ought to be. Even you in your fairly dismissive response to my enquiry failed to point this out. You would do well to remember that we’re all novices out here. My Grundig was not a “low end” device by the way. It was highlghted as a superior product at the time I went digital.

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  69. admin Says:

    Jeceris said:
    Re the ITV Player/aerial issue, I now understand my statement was incorrect. I was misled by references in various Youview discussions which gave this impression. What I should have said is that an aerial is required to validate the STB before ITV is activated. I do not yet have a Freeview compatible aerial but have hooked my STB up to my broadband connection and the BBC, Channel 4, Channel 5, NOW TV, Milkshake etc catch up services are all available. Why it is only the ITV Player which requires validation to take place via an aerial is not explained. It ought to be. Even you in your fairly dismissive response to my enquiry failed to point this out. You would do well to remember that we’re all novices out here. My Grundig was not a “low end” device by the way. It was highlghted as a superior product at the time I went digital.

    The responses are dismissive, just answering your questions, however, it seems you have a Freeview receiver, not Freesat (via satellite dish) so you are asking questions on completely the wrong site!

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  70. Jeceris Says:

    You must be taking a great deal of satisfaction from that.

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  71. admin Says:

    Jeceris said:
    You must be taking a great deal of satisfaction from that.

    Not at all, was only trying to help, but clearly being offered free advice to steer you in the right direction is just not enough for some these days!

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  72. Pat Says:

    Hi
    Can anyone help

    I am in Ireland

    I have a Humax box and have channel 903 ITV Player Channel listed on the TV Guide .

    If i connet to my utvinternet broadband will the ITV on demand funtion ,as i am in ireland .

    The humax box has a UK postal code

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  73. Matt Tovey Says:

    Still not arrived on our Panasonic TV……what a joke this is. Apart from this glitch Freesat is actually very good.

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  74. C Campbell Says:

    I get BBC iplayer on my Panasonic freesat TV why can’t I get ITV iplayer? Is this so Freesat can sell some more freesat boxes?

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  75. admin Says:

    C Campbell said:
    I get BBC iplayer on my Panasonic freesat TV why can’t I get ITV iplayer?Is this so Freesat can sell some more freesat boxes?

    Sadly not, it was the fact Panasonic decided to stop supporting developments on the product and no contract with Freesat ensured they did. However, depending on the age of your Panasonic, you may be able to get ITV Player through their own Panasonic portal on the television.

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  76. mick Says:

    IF BBC CAN DO IPLAYER THAT WORKS FINE ON MY PANASONIC THEN SO CAN ITV PULL YOUR FINGERS OUT!!!!

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  77. James cleaver Says:

    Dear sir
    I wish to know, at this present time can I get itv player on my Panasonic TV which is 5year old,I can get bbc player successfully,
    Thanks jc

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