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Oct 02 2013

A series of channel frequency changes are due to take place over the coming week. This is likely to have little or no impact on Freesat customers, but these are the channels to change, and a press release from Freesat:

BET
BET +1
more>movies
Al Jazeera Eng
euronews
RT
CNBC
CCTV News
Movies4Men
Movies4Men+1
Travel Channel
The Active Channel
Holiday+Cruise
Zing UK
CLUBLAND TV
Planet Pop
heart tv
CAPITAL TV
SONY SAB
Capital FM
Choice FM
Classic FM
Gold
XFM
Absolute
Absolute 80s
JazzFM
PlanetRock
Smooth Radio
Insight Radio
TWR
Tristar
Gems TV
TV Shop
JML Direct
QVC Beauty
Rocks & Co1
HIGH STREET TV
S4C

A series of technical changes are happening to the satellite transponders that broadcast some of the channels on Freesat. We expect this to have little or no impact on your ability to watch your favourite programmes.

When’s this happening?

The changes are happening from Wednesday 2nd October and will be completed by Thursday 10th October.

Will this affect my Freesat TV viewing?

We don’t expect the changes to have any impact, but if you do encounter missing channels from your TV guide, put your Freesat box or Freesat TV into standby for 30 seconds and then switch it back on again. This should see everything restored.

If this does not work you’ll need to do a quick ‘Manual re-tune’. Instructions for this can be found in your product manual, or give us a call on 0845 313 0051 and we’ll be happy to help.

You may find that you need to retune your box or TV more than once during the time period of the work ( Wednesday 2nd October – Thursday 10th October )

Will this affect my recordings?

There is a small possibility if you have a Freesat+ box the recordings you have scheduled may be lost.

If you are doing a manual Freesat channel scan. It’s worth making a note of your scheduled recordings and resetting them once the scan is complete to be sure you won’t miss out.

Again, if you give us a call on 0845 313 0051 we’ll be happy to help.

38 Responses to “Frequency change details”

  1. martin Says:

    Ok dose that mean more channels coming are they freeing up more space or just changeing anyway

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  2. Rosco Says:

    Martin its because SES Astra are taking over 75% of the frequencies currently occupied by Eutelsat. Part of the takeover involves completely reorganising the frequency blocks into the preferred SES system.

    No need to free up space, there is plenty of free capacity on 28E – there will be room for a couple of hundred channels to launch the end of next week if it were so desired!

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  3. Keith Cobby Says:

    Any HD news?

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  4. Rosco Says:

    Keith Cobby said:
    Any HD news?

    No :D

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  5. Neil Says:

    Glad I’m not working in Freesat’s EPG Integration or Sky’s Channel Integration dept’s this week, bet there’s some overtime on offer!!!

    People asking about new channels, don’t expect much change until at least after the 11th, if indeed anything does join the platform, as I suspect both Freesat and Sky have put any new channel launches or additions in a parking queue whilst they sort all this lot out – twice!

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  6. Ian Vallender Says:

    I’m surprised they didn’t get rid of Astra 2a first as its the oldest satellite at 28east.

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  7. sakis.kom Says:

    What about CLUBLAND? New frequecy UK-BEAM is temporaly or permanent?

    This is my No1 music channel and from the new frequency we receive 0% signal here in Greece!

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  8. Rosco Says:

    sakis.kom said:
    What about CLUBLAND? New frequecy UK-BEAM is temporaly or permanent?
    This is my No1 music channel and from the new frequency we receive 0% signal here in Greece!

    The Clubland frequency will change again in the next few days – nothing is confirmed which beam it will be on next week.

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  9. Rosco Says:

    Ian Vallender said:
    I’m surprised they didn’t get rid of Astra 2a first as its the oldest satellite at 28east.

    Only a guess but2B carries the Nigerian steerable spot so moving that one allows SES the possibility to open up a new service using the steerable spot elsewhere.

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  10. Neil Says:

    Rosco said: Only a guess but2B carries the Nigerian steerable spot so moving that one allows SES the possibility to open up a new service using the steerable spot elsewhere.

    The West African beam is now on 2F and an upgraded bigger footprint than 2B’s ever was.

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  11. sakis.kom Says:

    Rosco said: The Clubland frequency will change again in the next few days – nothing is confirmed which beam it will be on next week.

    The new beam of the new frequency is… UK Beam!!!!
    Why you don’t want other countries watch your music channels??!!!!!!!!!!!
    I don’t understand that!!!!!!!!!!!!!!!!!

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  12. Anthony Says:

    sakis.kom said: The new beam of the new frequency is… UK Beam!!!!
    Why you don’t want other countries watch your music channels??!!!!!!!!!!!
    I don’t understand that!!!!!!!!!!!!!!!!!

    I share your frustration. I don’t believe it either;music channels don’t really have broadcasting rights issues because music is universal wherever it goes along with the language English which is spoken in most of the EMEA region (Europe The Middle East Africa).

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  13. alexander Says:

    Anthony said: I share your frustration. I don’t believe it either;music channels don’t really have broadcasting rights issues because music is universal wherever it goes along with the language English which is spoken in most of the EMEA region (Europe The Middle East Africa).
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    The vast majority of music channals cover the basic pop, rock and rhythm & blues. there doe’s not appear to be country, classical, swing, jazz and world music.

    If a modest number of the above were to join FREESAT then perhaps UKTV and SONY will follow.

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  14. Rosco Says:

    alexander there doe’s not appear to be country, classical, swing, jazz and world music.

    Wont happen due to insufficient demand bud!

    Country music has been an unmitigated disaster in the UK over the last 20 years, Country 1035 radio channel went through about 4 owners before they gave up and put a format on that got a decent audience!

    Even classical hasnt woked – there has been 2 or 3 classical music tv channels & all have closed quickly.

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  15. Rosco Says:

    sakis.kom said: The new beam of the new frequency is… UK Beam!!!!
    Why you don’t want other countries watch your music channels??!!!!!!!!!!!
    I don’t understand that!!!!!!!!!!!!!!!!!

    Give it a few days – all the new 2F channels lit up so far are on the Europe beam, so you might get lucky. Clubland is still to move to its final home on 2F.

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  16. Rosco Says:

    Neil said: The West African beam is now on 2F and an upgraded bigger footprint than 2B’s ever was.

    Yes I know,, but a steerable spot *at 19E* gives SES the opportunity to try a new market from 19E.

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  17. Kyle Says:

    Hi

    I have noticed that Challenge and plus one have vanished off my non-freesat mode, but on freesat mode, I still have they usual one. Is this temporary?

    Thanks
    Kyle

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  18. Rosco Says:

    Kyle said:
    Hi
    I have noticed that Challenge and plus one have vanished off my non-freesat mode, but on freesat mode, I still have they usual one. Is this temporary?
    Thanks
    Kyle

    They changed frequency Thursday. to 12304H. They will move again in the next few days

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  19. Kyle Says:

    Thanks Rosco, so it will reappear?

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  20. Rosco Says:

    Depends where you are & which beam they end up on!

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  21. Iwan Gareth Says:

    None of these channels now work for me. Comes up with Message 102 – weak signal.

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  22. Rosco Says:

    If you are in the UK do a system reset and allow the box to set itself up from scratch.

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  23. Kyle Says:

    I’ll probably leave it, challenge works in freesat mode and I don’t want lose the Raydon updates. Thanks anyhow.

    Kyle

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  24. fatbloke Says:

    Kyle @23
    I did a re- tune yesterday, only took about 30 seconds.
    Challenge came back including the EPG.

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  25. Kyle Says:

    fatbloke said:
    Kyle @23
    I did a re- tune yesterday, only took about 30 seconds.
    Challenge came back including the EPG.

    Thanks, is that in a scan in non freesat mode?

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  26. Anthony Says:

    Clubland TV and other music channels that have shifted to Astra 2 have gone UK spotbeam only!

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  27. Kyle Says:

    Should have said, I am in NW UK!

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  28. Margaret Williams Says:

    My S4C channel has suddenly disappeared. I am most upset. How do I get it back?

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  29. Tim Says:

    The last of the channel moves should take place tomorrow on the 10th so if anyone’s still missing missing any Freesat channels by the 11th then I’d suggest doing a rescan/new first time installation to get them back. :-)

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  30. Tom Says:

    Cannot find a new published version of transponder details for re-establishing settings in ‘Favorites’ for non-Freesat stations – especially radio – e.g. Magic. Help with a link please?

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  31. Anthony Says:

    heres a list of fta services that have moved to Astra 2 from EB1

    10.979 V (UK Spotbeam)
    S4C

    11.546 H to 11.171 H (UK Spotbeam)
    Zing
    Pavershoes

    12.305 H (Pan European)
    Challenge
    Challenge + 1

    12.402 V (Pan European)
    RT
    CNBC Europe

    12.129 V (Pan European)
    BET U.K.
    BET U.K. +1

    12.422 H (Pan European)
    Al Jazeera English
    Movies4Men
    Men & Movies

    11.082 H (UK Spotbeam)
    Heart TV
    Capital TV
    Clubland TV
    Planet Pop
    Rocks & Co
    Gems TV

    12.560 V to 11.112 H (UK Spotbeam)
    Travel Channel
    Horse and Country
    QVC Beauty
    TV Warehouse

    11.141 H (UK Spotbeam)
    The Active Channel

    11.953 H (Pan European)
    eNCA

    12.441 V (Pan European)
    CCTV News
    EuroNews
    UMP Movies

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  32. fatbloke Says:

    Kyle @ 25
    No it was freesat mode. The epg disappeared and the next day no programmes, so I did a re-tune and it all came back. I used to have it and +1 and moved it to freesat mode using the custom firmware but that disappeared too. But I never bothered trying to get it back once it came to freesat. I don’t mind not having +1.

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  33. Kyle Says:

    @32 Thanks

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  34. Colin Jones Says:

    I hope they’ve finished messing about now. Twice in one week I’ve had to retune to get S4C back.

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  35. gari Says:

    why has my freesat+box detuned itself and will not accept postcode on retune and am now stuck on default postcode am in s wales and am stuck with London local news on101 103 s4c in the 900ds

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  36. Liz Says:

    Miss the wedding show channel and now Fashion One has gone as well as Jazz FM & Smooth Radio!

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  37. Timbo Says:

    We value Al Jazeera as an interesting and informative alternative to English and US channels, with better coverage of world news but it has disappeared from the guide on the screen. Is there a way of getting it back or has it been deliberately removed?

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  38. C Says:

    The Active Channel seems to have just disappeared from my list. Does anyone know how I can get it back please?

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