A series of channel frequency changes are due to take place over the coming week. This is likely to have little or no impact on Freesat customers, but these are the channels to change, and a press release from Freesat:
Al Jazeera Eng
The Active Channel
Rocks & Co1
HIGH STREET TV
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A series of technical changes are happening to the satellite transponders that broadcast some of the channels on Freesat. We expect this to have little or no impact on your ability to watch your favourite programmes.
When’s this happening?
The changes are happening from Wednesday 2nd October and will be completed by Thursday 10th October.
Will this affect my Freesat TV viewing?
We don’t expect the changes to have any impact, but if you do encounter missing channels from your TV guide, put your Freesat box or Freesat TV into standby for 30 seconds and then switch it back on again. This should see everything restored.
If this does not work you’ll need to do a quick ‘Manual re-tune’. Instructions for this can be found in your product manual, or give us a call on 0845 313 0051 and we’ll be happy to help.
You may find that you need to retune your box or TV more than once during the time period of the work ( Wednesday 2nd October – Thursday 10th October )
Will this affect my recordings?
There is a small possibility if you have a Freesat+ box the recordings you have scheduled may be lost.
If you are doing a manual Freesat channel scan. It’s worth making a note of your scheduled recordings and resetting them once the scan is complete to be sure you won’t miss out.
Again, if you give us a call on 0845 313 0051 we’ll be happy to help.