Comments on: Humax Due To Release Software Fix

By: geek

geek — Fri, 06 Jan 2012 22:55:35 +0000

I lost count of the number of times I tried to update my Humax following the software update problem. I was clearly unable to use the product; unable to play recorded viewings; unable to record all the fabulous stuff (for a change) over the xmas period (I have a grandson now so it was fabulous to me). Of course, Humax closed for the xmas and NY period – haha just when their customers needed them the most. I spoke to Humax as soon as they opened briefly (28th Dec), who went through the upgrade with me and condemned the machine (great I’m not thick after all and the problem was with Humax). Have they sent me a new machine yet? Have they heck! They said they would. They asked me to email them my proof of purchase. How do I email a receipt from the shop (no I don’t have a scanner). Anyway, it’s 6.1.12, and still no machine. I want to make a complaint but there is no facility for this on the website. I also now want my money back. Anyone had any success with either?

By: Ernest Saberton

Ernest Saberton — Wed, 06 Jan 2010 12:57:03 +0000

While watching the football the Liverball game I pressed the red button for hd everything ok for twenty minutes then the hd picture went of only sound then but no more hd picture all though the red button kept showing why did this happen

By: Neil_Board

Neil_Board — Mon, 04 Jan 2010 14:56:52 +0000

Again lost most of the major channels on my HDR box, but it still receives and shows BBC HD perfectly. How do I get the rest of the channels back???

Tried to get the latest version (1.0012) of the HDR s/w from the Humax site, but I repeatedly get a failure message when downloading saying something to the effect “download could not complete file not available – contact server administrator” when half way through the download…

HELP!!!!

By: Phily

Phily — Wed, 23 Dec 2009 12:35:58 +0000

Ha, turns out that I flashed the *-HD software on my *-HDR box
Seems like the *-HD software works on the *-HDR box – wonder if the *-HDR software would work on a *-HD box?

By: Phily

Phily — Wed, 23 Dec 2009 12:10:22 +0000

Anyone have issues with their channel display on the box after the HZPTSF 1.00.25 update?
Currently it now shows nothing, tried a power off/on and still the same bad times

By: KimR

KimR — Wed, 16 Dec 2009 12:16:53 +0000

@Mark Gosden

If the USB update won’t work I suspect it’s “finger trouble”, we all suffer from it

Check usual suspects, less than 1GB stick/card, FAT, file renamed to Foxsat-HD_upgrade.hdf, file in stick/card root folder, Press STDBY on STB not remote, take out stick/card re-insert press STDBY again hold for 30 secs.

If you can’t make it work it’s no big deal, there’s no discernible major difference between 1.00.15 and 1.00.25, wait for the OTA

HTH

Kim

By: Mark Gosden

Mark Gosden — Wed, 16 Dec 2009 10:20:36 +0000

Hi
I am struggling, as I am unable to update to HZPTSF 1.00.25. I believe this may be an error on my part. I can follow the simple instruction and when I reverted to 1.00.15 all worked fine.

However this time all appears ok until I attempt an update. I follow the procedure but nothing other than the box starts in the normal way.

The USB device I am using is the very same as I used for 1.00.15 reversion which worked. I have also renamed the file as per the instructions.

I have asked Humax when or if this update will be OTA and I await there reply.
I would appreciate any useful help

Regards Mark

By: KimR

KimR — Tue, 15 Dec 2009 12:21:36 +0000

Official V1.00.25 now available from Humax site, enjoy

By: Matt

Matt — Tue, 15 Dec 2009 08:16:25 +0000

Updated via link from KimR – all working fine now, thanks for that !

By: Neil_board

Neil_board — Sun, 13 Dec 2009 19:05:15 +0000

Today I seem to have ost BBC1, 2, ITV1, 2 and a bunch more. Am I the only one?