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Oct 07 2008

Humax have released a software update for the FOXSAT-HD commencing today. The version number is 1.00.15 and includes HD MHEG performance enhancements, plus DDS support added to DVB subtitles.

The release has been published on the Humax FOXSAT website at http://www.humaxdigital.com/freesat/support_software.asp

67 Responses to “Humax FOXSAT-HD Receives Software Update”

  1. Matt Says:

    just done the update now the sound has gone all weird everyone sounds all high pitched and crazy

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  2. Paul Says:

    Are you sure you are not just watching Joe Pasquale !!

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  3. Kevin Says:

    Very interesting post, but what does it mean in English!

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  4. Matt Says:

    everyone sounds high pitched its on every channel dont know how else to explain it really

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  5. Matt Says:

    also need to mention this the box we have connected to all the screens in our shop so need to get it sorted ASAP

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  6. admin Says:

    Have you spoke to Humax about it? Have you tried a full system reset?

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  7. Matt Says:

    no and yes reset did not work

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  8. Wouter Says:

    try ‘upgrading’ the firmware again

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  9. Matt Says:

    how? when i search says its up to date

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  10. digital Says:

    And I have now got lip synch problems that I didn’t have before. A factory reset has made no difference.

    Doesn’t exactly bode well for the PVR, especially as Humax have yet to fix the sound distortion problems I’ve had from day one and which they, too, have experienced.

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  11. Matt Says:

    just gone back to the box seems to have sorted itself out, WEIRD

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  12. liz Says:

    I just got the software update no probs.. but i also had a channel added .. but i’ve no idea what it was .. any ideas?

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  13. admin Says:

    liz – Daystar TV, see channel list http://www.joinfreesat.co.uk/index.php/freesat-channels

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  14. liz Says:

    thanks for that admin :)

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  15. Les Nicol Says:

    No problems when I updated

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  16. peterhb Says:

    My Foxsat manual talks about downloading update via USB from the Web site.
    There doesn’t appear to be any link to enable this, does anyone know anything about this route?

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  17. Stewart Says:

    No probs on my update to 1.00.15…On another subject the “Humax PVR launch at What Hi-Fi? Sound and Vision Show”, I think this box is an HiDef one, then how are we going to be able to record ITV HD?, at the moment to watch ITV HD requires a red button press, will the Humax PVR record an ITV HD on a timer setting in HD?.

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  18. Pete Cullen Says:

    I upgraded my box earlier this evening without any problems.
    Stewarts comment is a very good one, I wonder how ITV HD will be handled by the PVR box. I would hope ITV would be launching a proper stand-alone HD channel in the near future.

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  19. Slipkid Says:

    They have also stoped you being able to reserve 2 programs that overlape in this update

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  20. Steven Says:

    No problem here with v1.00.15 . . Also one channel appears to have been added but I’m uncertain which one . . Any ideas?

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  21. Steven Says:

    OK . . Should have read previous posts properly . . Daystar TV . .

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  22. Donny Says:

    No problems. 1 channel has been added

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  23. Derek Says:

    Humax Foxsat HD s/w update installed OK, but the lip synch problem was really bad on ‘Sunshine’ on BBC HD tonight. Anyone else notice that?

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  24. harold Says:

    derek yes the lip synch was bad on ‘sunshine’ the problem appears worse since last update, over to you humax

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  25. digital Says:

    @ Harold, Derek and anyone else with problems.

    Can I suggest that you email Humax at freesat@humaxdigital.com to let them know the true strength of the issues present in the box?

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  26. Les Nicol Says:

    The ITV problem is that ITV is hidden to prevent Sky’s open (unscrambled scan listing it as an open FTA channel) some FTA box manufactures have provided updates to allow their boxes to pick up ITV HD. ie: Fortec Star “Passion – Vantage 8000(S).The BBC take a neutral stance and thats why BBC HD is listed within the Sky FTA channels.

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  27. Les Nicol Says:

    Peter hb — USB isn’t yet enabled, but then neither is the SKY HD box including it’s Ethernet and Sata ports and there are no plans to activate these. If the SKY box is your own you can circumvent one aspect of this in that the Sata port can be enabled, but this means opening up the receiver and a good practical knowledge in IT. See the current issue of “Micromart” which talks you through and illustrates the process of upgrading this boxes HDD. — Much better of with the Humax DTR and Freesat.where the fitted ports will be activated as the service develops.

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  28. Simon Fraser Says:

    Update went through OK for me last night. Sunshine happened to be on at the time and lip-sync seemed fine. Will check again tonight when it has had a re-boot.

    I look forward to the PVR so I can get rid of my aging Skybox, but I also wonder how long it will be before Panasonic bring out Freesat versions of its Freeview DMR-EX range…

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  29. Alan Britton Says:

    After update, lip-sync on HD channel only is out of sync.

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  30. Steven Says:

    Had two channels removed and one added this evening . . Anyone any idea what these were?

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  31. admin Says:

    Daystar added, Gems TV removed, Gems TV added….don’t ask :)

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  32. Simon Says:

    Lip synch was definitely well out on ‘Silent Witness’ on HD last night. I well check out the Humax website over the weekend if it’s the same again tonight.

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  33. Davei Says:

    I too experienced bad lip sync on ‘Silent Witness’ – but I don’t think that’s anything to do with the update (it was out last week as well, before the update).

    It seems very unfortunate that the old lip sync issue is back. Could this be a BBC problem rather than a Humax problem? (I’ve not noticed a problem on other HD channels – that is, Luxe, and the handful I get from other sats.).

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  34. YASAR Says:

    LIP-SYNC DEFINITELY A PROBLEM ON MY HUMAX FOX-SAT HD AS WELL.
    ANY SUGGESTIONS FOR CORRECTING IT?

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  35. Danny Says:

    Any one know how to find out what software update you have on your Humax HD box?????

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  36. Paul Says:

    The lip sync problem I think is to do with the dobly 5.1 component. I’m not sure which way round it is but if you have a 5.1 amplifier system then you have to be connected for sound using a HDMI lead through your sound system them back into your display in order for the lip sync to work on two separate systems. ie your tv and your 5.1 sound amplifier? Hope this helps.

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  37. SeeMoreDigital Says:

    The BBC-HD lip-syncing issue is also present on my Panasonic TH-46PZ81B!

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  38. Steven Says:

    Danny.. Press ‘menu’ .. Go up or down to ‘System’ .. Go right and select ‘Diagnostics’.. There you will see the current installed software version. Mine is showing HZPTSF1.00.15 which is the latest version released, apparently . .

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  39. eklektofonic Says:

    Over the last week or so, I too have experienced the Lip-Sync problem on BBCHD and I don’t even have a Humax box, just an Arion HD box.

    Has anyone contaced the Beeb on this?

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  40. Derek Says:

    From Humax Freesat Support in response to my query on the re-emergence of the lip-sync proble..
    “Over the past 1-2 weeks a number of customers have reported Lip-sync issues on the BBC HD channel. Software version 1.00.13 has addressed the lip-sync issues with the BBC HD channel and Dolby Digital 5.1 broadcasts and until recently we have not had any reports of syncing issues.
    Version 1.00.15 has now been released, but this has not made any changes that would affect the syncing.
    We have reported the issue to the BBC for investigation as we believe there may be some issues with the broadcasts playing out; as we have not made any changes that could affect the lip-sync.”
    Over to you BBC!

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  41. david Says:

    does the box automaticaly update

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  42. Richard Ahl Says:

    Are there any plans for Sky News to be available on freesat?

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  43. Ken Says:

    I got the Foxsat HD for christmas. My firmware is 1.00.09, so really out of date. I’ve tried many times to update, but always get the ” no software found ” message. My problem is, I have to keep switching aspect ratio manually. Getting sick of it!

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  44. Roger Says:

    I have got the dreaded green screen after about 2 months of use Humax customer service seem unable to help me as they say its a problem between the box and sony tvs Does this mean that the box will not work with sony If that is true what do i do Can i take it back to the seller and get a refund If they have a problem with sony tvs should not there be a general warning

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  45. peterhb Says:

    @Roger
    I get a green screen ‘flash’ when I switch my tv to the freesat box,but then the picture appears,sound takes a couple of seconds longer. Reception quality is excellent. Had the box about three months and my software is V…15.
    TV is Philips full HD panel

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  46. Roger Says:

    mine is a permanent green screen same version of software

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  47. Glyn Says:

    I have a Humax-HD box connected to a Toshiba TV. Got a permanent green screen on HDMI since the weekend before last. Tried Humax support but they say it’s the tv and Toshiba say its the Humax box. Can anyone please advise?

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  48. admin Says:

    It is possibly the communication between both units. Best idea would be try your Humax box on another HD Ready television, even if it isn’t connected up to a satellite dish you should still a message screen up so you know whether the HDMI is working or not.

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  49. Glyn Says:

    I tried connecting via HDMI to another HD Ready TV and the Humax-HD works perfectly. That doesn’t mean it is not a problem with the Humax and the Toshiba tv though! The Humax should work with any tv shouldn’t it? Still got the dreaded green screen on the Toshiba and Humax now not responding to my emails.

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  50. Bruce Says:

    Evening all.
    I’ve just switched on my system — Sharp HD TV in 1080i and now I have the dreaded permanent green screen.
    The Green screen used to go after about 20 seconds but this evening I’ve no picture at all :-(
    What gives?
    HUMAX HAVE to fix this issue.
    It was fine and now its not. I simply can’t accept that its the fault of the TV and I don’t intend to replace the TV.
    I’ve spent a bundle getting the satellite dish & Quad LNB installed so I’m not happy!
    HUMAX, what do you say?

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  51. garry Says:

    Help, I was hoping to watch Wimbledon this afternoon but now when I change channels on my Humax Foxsat it just scrolls through all the channels without stopping, almost impossible now to select a channel, I have tried next door neighbours remote and it is the same.
    Any suggestions?

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  52. dave c Says:

    Have this box all ok but when watching rec hd programe back getting loads of pixels and freezing of program any body else have this problem and how do i fix this if pos

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  53. colin hall Says:

    i have just seen an advert for a humax foxsat hd freesat reciever and a reciever humax foxsat hd freesat digital box what is the dfference the price ?

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  54. Paul Burlison Says:

    Had same problem with remote scrolling through the channels. Turned out to be another remote control that had a button jammed down and it was swamping the humax box.

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  55. Ken Harvey Says:

    I did the update last night, big mistake!! Now a lot of the channels, including BBC HD no longer work. On the non working channels I just get a message telling me that “the channel is scrambled or currently unavailable” Also the auto aspect ratio switching no longer works as before!!
    I’ve tried rescanning and doing a factory reset with no success! How can I get back to the 2008 software please?

    Wish I could put back the clock 12 hours. Grr!

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  56. gerry Says:

    has anybody had this problem .i had my dish profesionally installed everything great BUT icannot get chanell 4 Ikeep getting the no or bad signal message dish fitter says its the box ihave had box replaced problem still there.box is ahumax foxsat HDR

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  57. Tony H Says:

    Hi. I have a Toshiba TV and Humax Foxstat. They have worked perfectly well together for 18 months – but suddenly I am now getting the dreaded green screen. It was at first on all channels, but now it is only on HD (108 and ITV). It is a perfect HD picture for exactly 22 seconds and then green with no sound. Changing channel does not restore the picture.
    Humax tell me it is the TV and vice versa. I borrowed another HD TV and the picture was OK and a Toshiba service agent wants £65 to investigate and up to £200 to put it right (and that’s if I take it to them!).
    I am not convinced it is the TV. If I start counting the seconds from turning on channel 108, turn off and on the TV, it is still 22 seconds from chosing 108 when it goes green so it is not the handshake of the TV which is the problem, otherwise it would be 22 seconds from the TV turning back on.
    I have downloaded the latest software. Is it easy to reinstal the software on the Foxstat?
    Thanks for any suggestions.
    Tony H.

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  58. Jenny T Says:

    Please tell me how to get rid of the green screen? I have been so pleased with my freesat up till now, but this problem is so upsetting!

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  59. Jock Says:

    I have this green screen problem too. Some talk of it being the HDMI input/output not communicating / compatible with the TV and that changing source to something else and then back to HDMI might work. It worked for me once or twice, but the problem still persists. Agree with Jenny T, I too was previously a very happy Humax owner (have 2x hd and 1x HDR) but this is maddening.

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  60. Brit Says:

    Probably the wrong place but,,,,,,,,,Is there a way of changing the “Guide” screen to a more friendly screen for the visualy impared viewer?

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  61. Terry Crocombe Says:

    I am quite suprised by the problems that you all seem to be experiencing,
    I bought a Humax HD freestat box in 2008, and had no problems until 22/04/10
    when the box froze!!! I am very lucky in that I bought it at Curry’s with a 3 year
    replacement guarantee, so I was given a new one on 24/04/10, GUESS WHAT
    THE BLOODY NEW BOX FROZE TONIGHT AGAIN!!!!! I have never had any
    problems with downloading software upgrades etc, but I am beginning to wonder if these software downloads are causing some form of conflict?
    your thoughts and comments would be helpful. Terry.

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  62. Terry Crocombe Says:

    Hello again,
    went to Curry’s with my Humax HD Freestat Box today, had a new one again.
    I await developments!! we shall see how long this one lasts.

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  63. Chris Says:

    I am now begining to despare of these Humax freesat boxes. After a complete failure of my first box and a great deal of trouble getting it back to the UK and eventually exchanged. Then another long delay while got it back to Spain, Its been working fine until tonight and now it refuses to start up and turns off when it tries to boot up…arghhhhh Any clues folks ???

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  64. Joe Says:

    got the same green screen and too often, only on HD Sat channels. time to put back my Kathrein which is much more reliable, the best one can do ois to scrap that dm Humax. its garbage

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  65. Terry Crocombe Says:

    Hello all, further to my statment on 5th May, my Humax HD box is still working
    ok, but I was warned to keep it on it’s own shelf under the TV, ie don’t let any other electrical equipment Sky box, DVD player etc, be set up anywhere near
    it!!!

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  66. Terry Crocombe Says:

    Good evening all, its along time since I’ve had anything constructive to say, my one and only up date is this, my third Humax HD box is still working fine!!
    I was told that when mass produced as they are, some less than perfect sets,
    will always slip through quality control. Guess I got a good one on the third attempt!!

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  67. Bob Says:

    My freeze and play on the remote control won’t respond can you help. I was told to press the PVR button but dosn’t help.

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