Reading through a number of the comments lately, it is apparent that there has been a shift from the constant request for more channels, to asking that Freesat make improvements to certain aspects of the UI (user interface).
As things stand, only Humax have freetime boxes available, but they are controlled by a set standard contractually agreed with Freesat; most of what you see has been developed and designed by Freesat in-house.
It is with this in mind that I’d ask that you post a comment below of changes you’d like to see. These recommendations must be specific to how the user inference looks and operates and nothing else (no suggestions of channels, more receivers, network functionality etc – these will be approached separately). Choose wisely and try to substantiate the reasoning behind the changes. (NB – suggestions are specific to the freetime UI, not the previous generation)
For example, I’ve seen quite a few ask that Freesat remove the half grey screen that floats over the channel during certain functions.
Quite a few have been vocal about feeling ignored on the Freesat community and in some cases, having suggestions removed by moderators; I can’t confirm if this is indeed true, but I’m willing to collate the suggestions made and put them to the right people at Freesat (including Managing Director Emma Scott) and see what they can do.
Original post (29/01/14 14:37)
Update (18/02/14 16:03) Freesat have received all your suggestions to improve the Freetime user interface and have provided me with the following statement:
The Freesat team is really grateful of the positive input being provided by the joinfreesat.co.uk community about how they would like to see the award winning Freetime UI evolve.
We are constantly looking at ways to further improve the viewing experience for Freesat viewers, so initiatives like these are invaluable in bringing new ideas and approaches to the attention of our development team.
We will be undertaking a review of all of the suggestions that the joinfreesat community has made and the development team will report back as soon as we’re able to.
With specific regards to the feedback around the information overlay shading, we are aware of this issue and have prioritised implementing an improved solution with our partners. In the meantime, we are advising customers who wish to remove the pop-up immediately, to press the back button to do so.
Many thanks again for bringing this to us and rest assured that we will stay in touch and let you know more as soon as we’re able.