Aug 06
It was a slow start (was available on Sky and Freeview earlier!) but the BBCi service for the Olympic Games is now available on the Freesat platform, via the red button, hooray!
Fingers cross for some fantastic footage over the next few weeks, we are all behind you on this one BBC.
(Thanks to all those that emailed us to let us know, and thanks to the BBCi team that have worked so hard over the past few months to get this ready in time, can’t be easy with a new service to cater for)



























August 6th, 2008 at 12:04 pm
just tried it on my foxat hd… no interactive yet …:/
August 6th, 2008 at 12:13 pm
oh… yes.. got it now !!! lol.. duh! .. just noticed .. sport multiscreen page 3001 ..looks great
August 6th, 2008 at 1:34 pm
Thanks!
Scratching my head and asking myself how come I am watching the Olympics already - surely not.
Yes I am - 3 womens football matches - preliminary stages - 2 in China? and 1 in Tawain. Great stuff!
Hope the BBC will eventually use this multiscreen format for general news use sometime in future as it allows your selected choice (of 6) in full screen.
August 6th, 2008 at 2:11 pm
That’s great. So is the BBCi service in HD on a Foxsat HD box, or is that too much to ask for?
August 6th, 2008 at 2:17 pm
Steve - HD will be available on the BBC HD channel only, all the multiscreens via the red button will be standard-definition.
August 6th, 2008 at 3:02 pm
Steve - guess what…it’s all free!!!!
August 6th, 2008 at 8:43 pm
Interactive channels working great for me . . Well done BBC . .
August 6th, 2008 at 10:23 pm
So is there going to be a news multi-channel soon as well?? Have to say I am pretty happy with Freesat so far. Finally get to watch what I want without having to resort to Sky.
August 7th, 2008 at 7:20 am
tried on foxstat hd. can get multi-screen olympics, only trouble is it stops on screen 1, although it scrolls at the bottom of screen , saying 2 for so & so ,3 for so&so, but when i press these keys nothing happens.
I tried this on Skys , bbc 1, and it works perfectly ??????
I Want it on Freesat as these are to be HD.
also how do i check on Humax Foxstat HD , If the recent software has been done (were do i find the software number so i can checkto see if ive got the latest software) i can get as far as postcode, but not to line below that says software
August 7th, 2008 at 9:23 am
Yesterday afternoon BBCi was working on the BBC HD channel, in the evening and today it’s not even though the logo on the i plate suggests it should be there. Am I alone or is it the same for everbody? (Yes, I do know that BBCi content is in SD even on the HD channel)
August 7th, 2008 at 12:06 pm
@brian palmer you need to update your foxsat. Go to Menu -> Setup -> Software Update -> Automatic Update. After the update completes all should be fine.
August 7th, 2008 at 12:13 pm
@brian palmer - the interactive screens are NOT HD on any platform - freesat, Sky or cable . The only HD screen is BBC HD when/if it is showing the Olympics.
August 7th, 2008 at 2:33 pm
Brian
Sounds to me like you do not have the latest released version of software on your unit.
Check version via, Menu, System, Diagnostics it is listed as the 3rd item down.
August 7th, 2008 at 3:43 pm
MANY THANKS TO BARRY FOR THE HELP,AND TO DAVE MURGATROYD, THE PROBLEM I HAVE ON FREESAT MULTISCREEN ON BBC 1, IS ,I CAN GET MULTISCREEN, THERE ARE 8 DIFFERING SPORTS LISTED, IT COMES UP ON BIGGER PART PAGE ONE, NOW IF I WANT TO LOOK AT NUMBERS 2,3 4 ETC, I SHOULD BE ABLE TO PRESS THAT KEY FOR IT TO CHANGE (AS IT DOES ON ORDINARY INTERACTIVE,) BUT ON FREESAT ALTHOUGH THE SCREENS ARE THERE NUMBERED I CANNOT CHANGE TO THESE ???? NOTHING HAPPENS WHEN I PRESS KEY
August 7th, 2008 at 4:17 pm
or CapsLock?
August 7th, 2008 at 4:43 pm
Barry, checked Menu, Systems, Diagnostic, as you advised, the version i have is 1 ::00::10 ( the old one,) has NOT updated automatically.
Then i went onto settings, but could go no further than POST-CODE (HOW DO YOU GET PAST IT )
August 7th, 2008 at 5:52 pm
Is anyone else having problems with the interactive service on the panasonic 42pz81 plasma. The interactive service loads but the menu bar stays on the right, and the bottom status is stuck on please wait….
August 7th, 2008 at 5:58 pm
I have the same problem with a Panasonic PZ81 (TH-42PZ81B). The 3001 Multiscreen loads, then the menu stays on screen, stating “please wait”, but the menu interactive menu system no longer responds and is simply left as an overlay and it appears unusable (you can enter 101 to return to BBC1 etc)
August 7th, 2008 at 6:08 pm
The PZ81 “System Update” function reports the Current Software Version is 1.608 and “System Update Search Now” reports this is the latest version
August 7th, 2008 at 6:35 pm
Brian…can you access the software update menu:
Menu, Setup, Software update, Automatic update, press OK
August 7th, 2008 at 8:11 pm
Checked for software update on my freesat panny, says it up to date, I have already emailed bbc digitaltext team. Might have to call panny support. Its only affecting their sets.
August 8th, 2008 at 8:36 am
The Sport Multiscreen on the Panasonic TVs will only work with the latest software download for that TV - Panasonic released the software update on Monday to fix the issues which you’re seeing, so it should be on air this week and most TVs should have picked it up automatically.
If that doesn’t work, best bet is to get in touch with Panasonic customer support - they should be able to help.
August 8th, 2008 at 8:38 am
Actually I should say the same applies for Humax - the Sport Multiscreen is also reliant on the latest software update for the Foxsat.
August 8th, 2008 at 9:05 am
Thank you Andrew. Just phoned Panasonic Support who confirmed the Software Update should be released this morning (definately was not released last Monday). The information available to the support chap indicated the new version number will be 1.614. He said the intent was that it should be available before the Olympic Opening Ceremony.
According to Panasonic Support the process to get the update should be as follows:-
i) Visit the Freesat EPG and wait 20-30 seconds
ii) When you exit the EPG the Panasonic TV should tell you an update is available
August 8th, 2008 at 9:27 am
Barry—Many thanks about me getting the latest Humax Foxstat hd software update, followed your instuctions, work perfectly, nice to know some people are on the ball to rescue us technafobes
thanks again
brian
August 8th, 2008 at 9:44 am
Sorry - I just got that information as well. We must have had a trial version in the office on Monday!
August 8th, 2008 at 3:35 pm
Don’t get the BBCi [HD or SD or Press red spot] on FreeSat BBC HD, only on BBC 1. [FoxSat-HD ver 1.00.13]
August 9th, 2008 at 9:18 am
I have the 614 update on my Panny PZ81 but no red button access on BBC HD channel
August 9th, 2008 at 12:16 pm
Updated software on humax box as described and all working fine. Thanks guys for the info.