Grundig GUFSAT01HD
Grundig Freesat HD Digital Box (GUFSAT01HD)
Released: 6th May 2008

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Grundig GUFSAT01HD Price Comparison (buy online now)
About the Grundig GUFSAT01HD Digital Receiver
The Grundig GUFSAT01HD High Definition freesat Digital Box was released shortly after Freesat’s launch on 6th May 2008. Whilst off to a slow start due to software recalls, the Grundig has taken position to compete with the Humax FOXSAT in the high end HD price range. The Grundig GUFSATHD brings you good quality SD/HD picture and sound, and offers a LNB in/out connection allowing you to piggyback another digital box without the need for another cable from the satellite dish (although a separate cable from the satellite with another Freesat digital box is highly recommended). The EPG is basic but easy to use and the ability to add FTA channels not available on the Freesat EPG is now available.
Grundig GUFSAT01HD Specification
- Freesat compliant
- Access all freesat Digital channels and Radio Stations
- Handy on-screen TV listings
- Interactive TV
- Ethernet support – for future iPlayer and Kangaroo use
- Subtitles and Audio Description
- Simultaneous playing of transmissions over HDMI, YPbPr or Scart (2 x Scart sockets)
- External Power Adapter
- Dolby digital audio output (S/PDIF)
- Automatic software upgrade via satellite
- Audio description / One touch subtitle
- Dimensions (Width x Height x Depth): 257mm x 42mm x 165mm
- Weight: 1kg
Grundig GUFSAT01HD latest software version
HD 1.5.46 (17-Feb-09)
Grundig GUFSAT01HD official website
http://www.grundigdigital.co.uk
Grundig GUFSAT01HD manuals
http://www.grundig.co.uk/content/ug/GUFSAT01HD.pdf?language=en-GB (1.02mb – user manual)
http://www.grundig.co.uk/content/qsg/GUFSAT01HD.pdf?language=en-GB (0.8mb – quick start guide)
Images
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Grundig HD Freesat Receiver (GUFSAT01HD) Rear Connections
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Grundig HD Freesat Receiver (GUFSAT01HD) Remote
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Grundig HD Freesat Receiver (GUFSAT01HD) Unit, Box and Accessories
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November 17th, 2008 at 11:23 am
Do you own or have owned this product? Then why not give us your opinion to help assist potential customers in deciding which Freesat product is right for them. Please stick to opinions/reviews of the specific product on this page. Also, don’t forget to give this product a rating, using the stars at the top!
November 22nd, 2008 at 9:52 pm
I’ve had the Grundig GUFSAT91HD for some months now. Installation was simple and almost immediately there was an over air update for it.
Overall I am very pleased with its performance. What little HD is actually available looks superb. If the same programme is shown on BBCHD and say BBC1 then jumping between the two shows how much clearer an HD picture is and the greater range of colour tones available. The only down side is that the sound is quieter on the HD broadcasts except for the announcements between programmes. That may well be a BBC fault rather than a fault with the box itself. It is easily cured with the box’s own volume control on the remote.
The box runs warm when on and the separate wall wart power supply runs hot to the touch.
The remote is the thinnest I have ever seen and takes a bit of getting used to as it doesn’t balance easily in one hand. For me the grey buttons with their white lettering have poor contrast in low light and I find it impossible to read what they have on them at night.
All seems to work well and be stable except for the occasional EPG crash. When moving around it quickly it occasionally goes blank and says there is no information available. Jumping back out and back to the EPG and all is restored. I find it annoying to lose the picture and sound of the channel I am watching when I go to the EPG. This is not a fault on the box but the way it is designed to work.
I like the feature which can list just the channels with no information over the picture being watched. That way it is quick to move to another channel.
Channels which a viewer does not want in the list can be permanently removed but it is a bit time consuming as a 4 digit pin has to be entered each time a channel is picked for removing. Worth the effort though if, like me, some channels will never be found to be of interest. These can be recovered by performing a new installation from the main menu.
Personally I would rate it 8/10 overall. The thin remote with its hard to see print and the odd EPG glitch have let it down.
January 18th, 2009 at 6:46 pm
Ive been very happy with my Grundig box, the picture and sound on both standard and high definition is good, and Ive not had much problem with the more standard and basic tv guide. Its much cheaper than the alternatives too, bought mine from sat-buyer for less than 120 pounds.
January 18th, 2009 at 6:47 pm
Sorry, link to product:
http://www.satbuyer.co.uk/grundig-gufsat01hd-freesat-hd-digital-box-p19.html
Doesnt come with a hdmi lead though, but noticed that is the same with all of them apart from humax.
January 24th, 2009 at 6:56 pm
i have the Grundig GUFSAT01HD since november and have been very unsatisfied…when its been on for a time 45 mins into a footy match
on itv hd the sound either brakesdown or the picture scrambles on SD its fine. and i know the signals fine has i had a friend how fits sky etc to check it. has anyone else had the same problem has im looking to get a different box.
February 8th, 2009 at 4:56 pm
[...] out of 10 (0 votes) Humax FOXSAT-HD Freesat HD Digital Box 0.00 out of 10 (0 votes) Grundig GUFSAT01HD Freesat HD Digital Box 0.00 out of 10 (0 votes) Bush BFSAT01HD Freesat HD Digital Box 0.00 out of 10 (0 votes) Goodmans [...]
February 9th, 2009 at 11:31 am
Very unsatisfactory, as soon as I start listing through the EPG, I get the blank screen, apart from the NO AVAILABLE CHANNELS message and I can only sort this by turning the box off completely and switching back on again about 30 seconds later
I am looking at purchasing an alternative (most probably an FTA box, as this model is hopeless and the benefits of the freesat listing are far outweighed by the uncompromising way of reaching non-freesat channels
March 16th, 2009 at 4:20 pm
Just bought this reciever from satbuyer for £95, all ready have one of them and its a good unit, paid much more than this less than a year ago.
http://www.satbuyer.co.uk/grundig-gufsat01hd-freesat-hd-digital-box-p19.html
April 14th, 2009 at 4:22 pm
[...] Grundig GUFSAT01HD Freesat HD Digital Box 5.16 out of 10 (31 votes) [...]
April 15th, 2009 at 4:56 pm
Apart from occasional sound breaks, which happens mostly when I have muted the box, I have had no real problems. I do think the epg needs inproving.
June 27th, 2009 at 3:27 pm
I have just taken delivery of my GUFSAT01HD, it says that from the reminder the box should change to the selected channel, my ox does not carry out this function. The Grundig hand book says it should.
Has any one any experience of this problem and or function.
Also it does not always record the sound on mt Panasonic hard drive recorded.
Any help advice much appreciated
July 30th, 2009 at 4:45 pm
Bought this today from Currys for £49.97, low price due to this being a discontinued line. These are my first thoughts on using this bit of kit. Comes with included hdmi cable. SD picture more than adequate through my 42″ panasonic. HD is very good, I connect a digital in cable and sound superb. It updates within minutes to software version 1.6.47. Highest resolution output is1080i but for the price I don’t have any issues
September 1st, 2009 at 5:09 pm
Like Jim I bought one of these from Currys a month ago for £49.97 including an HDMI lead. I rate it quite highly especially for the addition of non-freesat FTA channels. They are easy to add. They are easy to list using the swap button. HD excellent sound and vision. 9/10
October 14th, 2009 at 12:57 pm
I WAS happy with this at first, but it has developed faults where, randomly:-
1) the sound cuts off
2) it switches itself off and on
3) it switches itself off and freezes – requiring the power to be switched off and on to unfreeze it.
As this was installed for free under the switchover help scheme by Euro Aerials Ltd, I initially called Euro Aerials Ltd, who hung up after I mentioned the fault – and would not answer the phone when I tried to call back a few seconds later.
I immediately called the Switchover Help Scheme, who took my details and, surprise, surprise, got through to Euro Aerials Ltd straight away.
After seeing Watchdog’s content the other week about the switchover, it makes me wonder about the firm and the ( end of line ? ) equipment it’s supplying…
Thankfully, it appears that the 12 month guarantee still applies even in this situation.
October 15th, 2009 at 9:38 am
I have been totally happy with my Grundig HD box until the over air download yesterday or the day before. Now I get exactly the problems described by Richaed in 14 above.
I contacted Freesat yesterday and was told (after initially that no problems were being experienced) that there seemed to be a problem with the most recent over air update.
I have gone through the process of a first time set up and tried various re boots – taking all cables out etc – leaving the box off for 5 mins and themn re booting.
Nothing seems to help. The box will transmit for a while then just switch off – I can switch back on but after the next shut off I can’t switch on and have to unplug.
This has only started since the recent over air update.
Freesat did take my details yesterday and said they would contact me when a new over air download was carried out.
I’ve heard nothing.
Now I’m left with the problem. I don’t know if the box is wonky because of the software download or the service is still wonky or the box is just on the blink.
However if I buy a new box it won’t be a Grundig.
October 16th, 2009 at 7:42 pm
I have same problem as Derek. Phoned Grundig and they said they are aware of the problem, agreed it looks like a corrupt download anf they were working on a fix but did not know when this would hit the airways.
October 17th, 2009 at 11:50 am
I have got exactly the same problem as number 14, 15 and 16 with my goodmans box! I’m a little annoyed since i can’t watch more than 5 minutes of TV!!
October 17th, 2009 at 10:25 pm
Had the same problems as 14 & 15 above, again following a download in the middle of watching an interestin programme… Euro Aerials called out and swapped the unit, and said they were aware of a bad batch from China (the ones that came without an hdmi cable in the box, but did have a scart lead (which won’t give you HD channels). Apparently the new ones are made elsewhere and are less problematic.
October 17th, 2009 at 10:49 pm
I have the same problems as 14 15 16 and 17 my box has shut down and nothing I do will bring it back on I shall buy a Humax next time
October 24th, 2009 at 8:58 am
I now have the same problems as 14,15,16,17 but I have also had to unplug and plug back into the power to get it to fire up. Should of took it back under warranty. Doh!
October 24th, 2009 at 9:18 am
update 1.7.48 has pretty much killed my Grundig. it went from losing sound and constantly resetting, to not being able to turn on.
very disappointed.
October 25th, 2009 at 5:48 pm
I live in Portugal. I have a1.6 dia.sat dish which has supplied good pics for 3 years from the Astra 28.8 transponder. Have 2 TV´s conected, one Sony with a Metronic DV3 k- box a digi sat receiver, the latest is a Samsung 32 inch flat screen which had an old but satisfactory Protek box.
I decided to connect the new TV to a new box and ordered a Grundig HD freesat box from Sat Europa in Southampton. Cost £112.17 Delivery £21.74 VAT £20.09
total £154.00 .
There was no info.sheet in with the box, but I have been tuning in my Sat receivers since I had a 2 meter steerable dish in 1994, so it was no great shakes.
So… set it up, plugged it in, put my UK postcode in and off it went accumulating channels. BUT there was no Sky news channel. I contacted the supplier by phone and email but did not get a deal of helpful explanation, seems you have to
access “non freesat channels” then search. Up came Sky news, Great.
Around 3 weeks ago Sky deserted us, but only on the Grundig box, it still runs on the Metronic box. Despite all my best efforts I cannot get it to return, all that I can get on “non freesat channels” are half a dozen freesat channels.
So it seems my Grundig box, despite it´s cost is a washout.
So off I go to buy probably another Metronic box, 0 out of 10 Grundig. Oh yes I tried phoning them, after 5 mins of being told what number button to press for what, I gave up. Just imagine the goodwill they have llost with us lot!
October 27th, 2009 at 11:33 pm
Further to my comments in 15 above and all others who are having probs with the grundig (and others), Freesat contacted me and have now uplifted my box by courier and have agreed to fix or replace the box despite being out of warranty last June.
October 30th, 2009 at 8:36 pm
Exactly the same comment as 23. They uplifted my grundig and returned a brand new goodmans which was same spec. My grundig was out of warrenty last July. New unit works fine
October 31st, 2009 at 7:17 pm
Had the same problem with the box locking-up, telephoned support at 10p/m, what a good scam that is, waited for 15 mins and given a standard answer. So that cost me £1.50. Still no call back to me, and the box is still locking up. Remember Never buy Grundig or what ever they want to call themselves, Bush or what ever
November 2nd, 2009 at 12:55 pm
I have had my GUFSAT01HD for more than 12 months but had overheating and erratic performance problems from the start. As I am in Belgium, and only visit the UK once or twice a year, taking it back would have been a pain. I ended up fitting a case fan and that fixed it.
Then we had a duff software download but that was fixed in a couple of weeks.
Now we have another software misery that causes the box to switch of and on every few minutes. Are they going to fix this one too?
Frankly, there has been so little HD programming in the last year – and very little of it with DD5.1 sound – that I’m inclined to not even bother with HD until it becomes more popular.
November 3rd, 2009 at 6:32 pm
Same problems with my Grundig freesat HD box. got one from Currys for £49.99 for my holiday caravan. Have had an old sky box with an old card in it. now sky have updated the cards I only got a few channels on the old box so decided to get this. What a mistake! first one dead out of the box, second only worked via scart, third started an update and 6 hours later was still updating!! so i get number 4 seemed ok for the week we where on holiday then when we had a weekend away the sound was out of sync with the pictures, then it froze, now it just sits there on bbc1 and does nothing. pretty poor show. oh yes I called the grundig help line spoke to a non english speaking person who advised me to switch off the box wait 20 mins and do another first time install if that did not work do it with the scart connected and no hdmi cable and vice versa, if that did not work take it back to currys. I took it back to currys and was told to phone the number on the yellow band. Yes I said have done that and follwed the instructions given, and was advised to return it to currys, The sales assistant said they did not stock that item and advised that I would be better off with a foxsat at £250. Indeed that would be nice but I do not have that kind of money to spend on a holiday set top box. They would only offer my money back or a really cheap exchange unit that is not HD. Not very impressed now taking the matter up with their head office.
November 4th, 2009 at 10:20 am
Hello, Has anyone Grundigs phone number please ?
Thanks
November 4th, 2009 at 7:04 pm
08712304695
November 5th, 2009 at 9:23 am
the only way to get this resolved is to phone Harvard International on 0871 230 1777 and arrange a collection. apparently the problem cannot be sorted via an update. hope this helps.. i’ll be phoning them today.
November 5th, 2009 at 9:27 am
furthermore, they should arrange collection and send a replacement unit, complete with HDMI cable and not a SCART.
November 6th, 2009 at 9:42 am
I have the same constant switching on/off issue on my GUFSATHD box and have just contacted Harvard International on the number provided by Jason. Will feedback how they deal with this.
November 6th, 2009 at 10:33 am
Those of us outside the UK (but inside the EU) are really stuffed because Harvard Group support will not even courrier our boxes back if we send them to them and agree to pay the return courrier fees. I would be interested to know how EU law stands on that.
Also, I am getting conflicting stories about the prospect of a further upgrade being able to fix the problem. Some reports say that the 1.7.48 upgrade has caused irreversible damage while the techies at Harvard say they are confident that the next upgrade will restore normal operation. They must had had enough exchange boxes by now to be able to test that theory. I guess we have no choice but to wait and see.
This incident must put the viability of the Freesat service into question, particularly as, 2 years after launch, there is still relatively little HD broadcast and even less with DD5.1 sound.
November 6th, 2009 at 11:55 am
phoned Harvard yesterday and gave them my details, received a call this morning to arrange collection of my Grundig unit. a courier will collect and return to the address of your choosing (my work address in this case). this is all taking place on Monday and i should get a repaired box or replacement within a few days. very helpful service from Harvard so far.
November 9th, 2009 at 8:19 am
Freesat arranged uplift of my Grundig box and within 4 days had replaced it by courier with a brand new Goodmans box. I’ve now used it constantly for the last 7 days and it works a treat. More responsive to the remote control and the picture is A1.
Freesat did admit that it was a problem with a download and only affected the Grundig box.
November 9th, 2009 at 6:58 pm
my faulty Grundig was collected as promised today, fingers crossed.
November 12th, 2009 at 12:43 pm
What a complete disaster, I paid over £90 for my box, even though they did supply with a free HDML lead in Comet. I got my box home and unpacked it and followed all the instructions. It said my postcode was invalid, and continued to do so, on the 5th attempt I put my Mum’s postcode in. It worked a treat, unfortunately my Mum lives in the border region, I live in the STV region. I miss all the STV programmes, and am invited to take the ultimate Christmas Shopping experience in Kendal, a round trip of 200 miles!! I was able to watch ITV HD programmes, but they have now stopped working. Grundig said the box must be faulty and return it, Comet said there is nothing wrong with it, so I’m going back to SKY, at least I’ll get the local STV content for Edinburgh.
November 12th, 2009 at 12:52 pm
Why not just enter a different postcode within your region? Also try a system reset, that should resolve the ITV HD issue.
November 12th, 2009 at 2:08 pm
a new Goodmans HD box was delivered yesterday, so all sorted here! very happy with the service: collected Monday and new box returned Wednesday, can’t argue with that!
November 12th, 2009 at 2:46 pm
And my Grundig was picked up on Tuesday and replaced with a Goodmans box today. Can’t fault Harvard’s service. Responsive and on time.
November 14th, 2009 at 3:52 pm
Hi
My gufsat01hd picture is intermittent on all channels the sound stays but there is picture loss i have used it on 2 tv’s and stil have the same problem.
There is very basic set up menu’s and it may require me to find an engineer menu access facility to adjust the settings, i have not been able to find anything on the net and am frustrated as it has not worked since i bought it. i have resorted to using it as a radio. Any suggestions ?
November 19th, 2009 at 1:18 am
Andy please tell me you’re joking, post #30 tells you how to sort it. all you had to do was read some of my posts.
December 9th, 2009 at 9:23 pm
Hi Turned on my Tv and Freesat box tonight and I suddenly have no signal. Is this apparent with anybody else the box and reception has been fine for the last 6 months. I have scanned for channels and I don’t receive anything. Any thoughts?
cheers Dan
January 25th, 2010 at 9:16 pm
Has anyone heard anything more about the possibility of an upgrade to fix this?
I just got a GUFSDTR500HD as a present (turns out it’s been sitting in a cupboard for a while!), but don’t really want to send it where you have suggested if I can help it… especially as we can’t find the purchase info.
Any help would be really useful!
Thanks
Mike
January 27th, 2010 at 2:51 pm
hi there i hope this helps someone who has there unit locked out, disconnect the LNB while the unit is turned off, press and hold the volume down and channel down buttons at the sametime and while held turn the unit on once the unit is on, you should then be able to switch channels plug the LNB back in and hopefully you should be back up and running its the outside of the four buttons, Are engineer just unlocked one this way down in the workshop hope this helps someone.. regards Richard Apparently its a trick used on some satalite boxes too…
March 3rd, 2010 at 3:13 pm
I’ve just had a letter from Harvard International PLC stating that an OAD update for the Grundig freesat recievers will be broadcast on the 18th March 2010 which will fix these issues and also give IPLAYER functionality!
March 12th, 2010 at 9:12 am
This is truly the worst item I have ever owned.This extends to the total ignorance of Harvard,that likes to pretend they are Grundig (pity they sold the name to this lot).This so called Freesat receiver has been nothing but trouble from day one and trying to get any sense from Harvard is akin to having a conversation with a lump of wood.It has had just about every fault that is listed for this model,plus a few more that are not.The receiver is currently stuck in standby,due to their rogue update,yet all those fools can say,is “If it’s not under warranty we won’t look at it unless you pay”.What a bummer company.I have sent at least 5 emails to them,but all are unanswered.So,beware if you are thinking about purchasing one of these or something similar from this company.
March 20th, 2010 at 8:22 pm
I’ve had this box for over year and a half, only problem I’ve had is the sound stops working usually when I flick through the channels quickly!
Unplugging the unit for 5 seconds resolves the problem!
I want to know when they are gonna roll out the update for ethernet support as I want to see how it copes with BBC Iplayer!
April 15th, 2010 at 1:10 am
I’ve not had any real problems with GUFSAT01HD, except for the fairly useless EPG but as I use it and not “she who must be obeyed” I can put up with it.
Since the recent BBC iplayer beta upgrade I have had a few problems.
The box still works fine on SD & HD satellite reception and selecting and playing iplayer content is fine. In fact I would say excellent, especially the HD programs which look great on my 32″ Sony Bravia. I do have a (sometimes) 20Mbps VM fibre optic broadband. Don’t tell them as I don’t use their telly service!
The problem arises when I try to return from iplayer to normal service. The RED, home, button gives me a blank screen and no sound. The only way back I have found to work is by means of the GUIDE button.
BUT, this stops the BBC HD channel working. There is no video, only sound and a bit of info text. All other channels seem ok.
The only way out of this is the power disconnect reset option!
For the princely sum of £1.80, 17 minutes waiting and 1 minute talking I got no help whatsoever from “Grundig”.
Does anybody have an email address for their technical support. The man on the phone said they didn’t have that facility!
July 7th, 2010 at 4:13 pm
I have just received a replacement gufsat01hd to replace and update my previous bush box which would not work with bbci.The replacement was installed and updated to the latest software 2.2.6 but guess what BBCi still doesnt work.
This has cost me £14+ and I then had to pay 10p for a minute or threes not very helpful support from Grundig.
The guy said he will send me another return label and I should then go thrpough this all again !!!!
To add insult to injury I book their courier service by phone, stayed in all day and they did not turn up More agro !!
Now I am expected to jump back through the same hoop all over again….. I would most definately never move away from my other boxes made by Humax and I now have to decde whether to go this rpoute again. I doubt I will be bothered though .
I am NOT impressed I am afraid best of luck though folks
July 26th, 2010 at 12:54 am
I have been using this box for a wile and recently have come accross a problem. While i was updating my software, the proccess was disrupted by a power cut. after i restored the power, i tried to swithch on te console but it wouldnt work anymore. The power light comes on but no other funtions are available. the console will not turn on. If anyone has any suggestions about solving this problem i would appriciate hearing them. Thank you!
July 31st, 2010 at 12:17 pm
I have had the GUFSAT01HD for about 18 months and it has worked just fine all that time. Just occasionally it gets confused and I have to cycle the power to it. My only gripe is that the digital audio out is not controllable from the remote control, neither is the mute button. Just today I thought I would have a look at iPlayer and have to say picture quality is just fine, and even better in “higher quality” mode. No sound though, which makes the facility unusable.