Loading ...Maybe we should have called it “Hardly Street” after many reports of no red button to access the high-definition version of this new (and first) HD drama from the ITV, exclusive to Freesat.
We know that some regions have been able to receive the HD version, and given that most successful reports have come from London, the North West and Central, it would appear that its only worked on those ITV regions which were available from launch, not those that were introduced two days ago.
What a mess, Freesat should be very disappointed with ITV for not only the poor performance of this programme, but for learning from the mistakes of Euro 2008.
Why not post a comment below, providing us with your default ITV region, digital box brand and whether you were able to access it or not.
July 17th, 2008 at 9:31 pm
ITV YORKS, HUMAX , UNABLE TO ACCESS HD
July 17th, 2008 at 9:33 pm
ITV1 Yorks W (foxsat-HD) did not recieve harley street in HD. ITV/freesat = Joke
July 17th, 2008 at 9:59 pm
ITV1 Anglia S / FoxsatHD - no red button at any point through the programme
July 17th, 2008 at 10:17 pm
ITV1 ANGLIA S / FOXSAT HD HUMAX - NO RED BUTTON PROMPT AT ANY POINT OF PROGRAMME.
July 17th, 2008 at 10:23 pm
ITV Central West. I had no problems with Harley St. I have a Humax Foxsat.
Ijust find them cutting off the HD feed a bit too fast, the program hadn’t finished before it went bach to SD.
July 17th, 2008 at 10:28 pm
ITV Yorks - channel available 15th July 2008
ITV Anglia S - channel available 15th July 2008
ITV Central West - channel available 6th May 2008
Would love to see if this pattern continues. What a mistake its turning out to be launching the regions before sorting the red button for them!
July 17th, 2008 at 11:10 pm
ITV Central South. No problems with ITV HD red button, HD quality not as good as BBC HD but better than Freeview/Freesat SD. Other thing I noticed was the Dolby sign appears for a few seconds top right corner of tv when going to HD. Sound was not output as dolby digital, my av amp received stereo and output Dolby Pro Logic.
July 17th, 2008 at 11:12 pm
Using Humax Foxsat HD.
July 18th, 2008 at 5:17 am
ITV Central - Yes recieved HD version but programme was a few seconds in before logo appeared to press red button and HD reverted to SD during final credits. Appart from that good quality.
Can we have more publicity over when ITV are broadcasting an HD programme?
July 18th, 2008 at 7:11 am
I’m in Chesterfield, my local ITV channel is Yorks. Watched on a Humax Foxsat and NO HD on Harley St. !!!
July 18th, 2008 at 7:32 am
anybody in wales had any problems with itv hd last night
July 18th, 2008 at 7:37 am
ITV Yorkshire - Bush HD no red button for HD feed
July 18th, 2008 at 7:49 am
ITV West - HD button appeared. At first programme had ‘jitter’ problem in HD. Changed channel then back to HD and programme OK. Quality doesn’t appear to be as good as BBC HD (it was the same with Euro 2008). HD feed stops too soon for adverts and credits. Come on ITV give us a separate channel like the BBC and stop messing around.
July 18th, 2008 at 7:59 am
Admin what are the chances of itv/freesat giving us some kind of statement on what went wrong.
July 18th, 2008 at 8:01 am
Humax HD Box
ITV Anglia West - Logo appeared briefly so was able to watch OK. Did notice sound level fluctuating especially on speech channel. Did not know if it was in 5.1 or not on my system. Returned to SD automatically as credits were still rolling. Were some adverts in HD?
July 18th, 2008 at 8:01 am
“Can we have more publicity over when ITV are broadcasting an HD programme?”
I expect it may have been in the schedules, but my PR contact for freesat only contacted me early afternoon about the show. If I’d been working on a print publication, it would never have made it!
July 18th, 2008 at 8:03 am
wezo - requested a statement from Freesat last night, hoping for a response today. Won’t persue ITV, they never respond!
July 18th, 2008 at 8:17 am
STV ex Grampian Bush hd box..no red button
July 18th, 2008 at 8:39 am
ITV Wales, no problems, HD worked fine, using Humax Box.
July 18th, 2008 at 8:47 am
NO hd red button for harley street.
itv south meridian.
humax foxsat hd box.
DISGUSTED WITH ITV.
July 18th, 2008 at 8:57 am
I live in ITV West and there was a loss in transmission via sky and freesat prior to the programme. It appeared again in time for the show. The quality of the picture was inferior compared to the Beeb.
If it’s any consolation to those who couldn’t access HD the content of the shpw was rubbish and it appears to be a resurrection slot for ex-soap stars
July 18th, 2008 at 8:58 am
thanks gray for your report iam on two minds to get humax after all the problems last night
July 18th, 2008 at 8:59 am
i live in gwent s. wales
July 18th, 2008 at 8:59 am
ITV1 Meridian South. No HD available at all! Red button did nothing, no icon to show HD picture available. Poor show all round!
July 18th, 2008 at 9:06 am
joe.
dolby digital does not have to mean 5:1….. can still be dolby digital stereo
July 18th, 2008 at 9:14 am
to david
get sky hd if you can
stay away from freesat i wish i did.
July 18th, 2008 at 9:20 am
No red button on Meridian South. I rescanned with a London postcode during the first ad break and saw the rest of the programme in HD. The picture quality, though miles better than the extremely poor SD version, was disappointing (rather soft and lacking in detail). The sound quality was also poor with amplitude fluctuations/pumping. Also, during the last few minutes, the black Dolby Digital symbol kept popping up in the top right hand corner of the picture. And, just in case all that isn’t enough, the HD feed ended before the programme did (automatically switching my Foxsat box back to SD just as the end titles began).
As I wasn’t much impressed by the programme anyway, I won’t bother watching next week.
July 18th, 2008 at 9:20 am
what part of the country do you live lib and did you have any problems last night
July 18th, 2008 at 9:30 am
live in worthing.no red button. no hd harley street . but no loss it was a bad show.
July 18th, 2008 at 9:38 am
I find ITV Hd to be a total disappointment, the picture quality not up to sratch this red button thing is a joke! why can’t they give us one show a night on a allocated freesat channel, or a weekend of hd viewing, who wants to wait weeks on end before we get hd and then it’s about harley street, you can not appreciate high def watching that! Freesat obviously had a problem last night as there was no 5.1 surround, only the two front speakers on both bbc/hd and itv/hd but in non freesat-mode Lux/hd was 5.1
July 18th, 2008 at 9:43 am
anybody else in wales had any problems with itv hd lastnight please
July 18th, 2008 at 9:47 am
ITV Meridan South no HD, ITV Anglia East HD but quite poor quality, in fact upscaled Freeview as good!
July 18th, 2008 at 10:43 am
I had no problems receiving Harley St. on ITV HD (location Hoofddorp near Amsterdam). I have a Topfield 7710 HDPVR, so no red button problems (don’t have one and don’t need one). I watch free to air on Eurobird 1, 11426.00H, had to edit some setting manually (VPID to be set manually). The picture quality was reasonable, sound Dolby digital 2.0 (stereo), no subtitles (subtitles only on ITV SD).
July 18th, 2008 at 11:42 am
Ok in W. Yorks from Emley Moor via Fortecstar Passion receiver with latest firmware (no red button, just a separate channel on the channel list. Turned over after drama content like adult version of kids soap. Jimmy’s farming documentary much better.
Assume ITV have so little HD content available a useful listing or EPG would be more blank than not!
July 18th, 2008 at 1:29 pm
Living in Ireland, and had no problems with ITV hd, have London set as my postcode- Bring on more HD content and for those who mentioned about going to SKY- Fair enough if your willing to pay €15 euros a month on top of the sub for SD pictures defeats the purpose of FREESAT. Why don’t ye change your postcode value to an area that ITV hd works on until ITV sort out the software problem! After all alot of ITV regions weren’t avilable till last week, in the end who else is trying to give us free HD- Channel 4 aint rushing out to give us HD and neither is five.
July 18th, 2008 at 1:55 pm
Watched it pretty fine on my PC. Occasionally it broke up but I put that down to my PC not being powerful enough to process the HD signal.
I don’t think the HD signal is region dependant - I only detect one HD broadcast and lots of regional SD ones.
July 18th, 2008 at 2:17 pm
panasonic pz81 built in freesat no hd on harley street
July 18th, 2008 at 3:09 pm
ITV Tyne Tees- Freesat HD for Harley Street last night, rather disappointed.
July 18th, 2008 at 3:16 pm
sorry
ITV Tyne Tees -freesat No HD for Harley street last night
July 18th, 2008 at 3:19 pm
Jaap (33). Could you let us have more details of the channel you have tuned into for ITV HD please? From the information you have given, I assume the frequency number is 11.426, horizontal polarity (correct me if I’m wrong) but can you also give us the symbol rate and, if possible, the FEC? Thanks
July 18th, 2008 at 3:51 pm
David, im in newport south wales, ive had regional since freesat launch, no problems with that at all the only prob i have is BBC HD lipsync when live, on non live programes no lipsync probs at all, humax promise this will be fixed in the next couple of weeks, so im a bit happier than i was a few weeks ago,
July 18th, 2008 at 4:02 pm
thanks gray I reserved 1 at currys to be picked up saturday I hope its not one of those that been handed back in I asked in currys abergavenny they was out of stock;
and asked have they had any problems with the humax he said no
July 18th, 2008 at 4:03 pm
PS none returned
July 18th, 2008 at 4:10 pm
no problems on my goodmans itv westcountry,picture quality was only as good
as an upscaled dvd not true hd. for anyone with no red button hd just rescan using a london postcode and do a manual tune for local news,or manual for itv hd until its sorted. its still early days so dont panic.
July 18th, 2008 at 4:46 pm
Got ITV HD here in Northampton But quality was no where near as good as that on BBC HD or Luxe HD using my Foxsat with Panasonic 37inch LCD tv.
Have had no problems with Lip sync at all . So hoping this continues after the next system update !! In my view ITV need not bother if the standard they will set does not improve dramatically .The Footy was ok but Harley Street picture in hd was only little batter than SD and freesat gave better picture here .
Freesat wont get anywhere if the programs are that bad will it ?
July 18th, 2008 at 4:48 pm
Sorry I did mean freeview gave a better picture here of course !
July 18th, 2008 at 4:48 pm
ITV HD is a misnomer. Here in the West Country I don’t think we have had one ITV broadcast in HD yet. ITV really don’t have a clue it seems which is a great shame with programs like Midsummer Murders they could be very popular. It looks to me like the BBC has taken a very professional approach to delivering HD programming on Freesat. Even their HD previews are rotated during the week. Well done the Beeb!
July 18th, 2008 at 9:14 pm
ITV Anglia - Goodmans HD - worked fine, no problems
July 18th, 2008 at 10:33 pm
I’m on BBC East (E) with an Alba and no red button for itv hd. I Couldn’t find the other itv regions on my Channel List or EPG so i rescanned the box entering my london flat’s postcode then i got the red button HD service. But the HD quality itself was terrible it was a very small improvement on itv’s SD channels and we know what bad quality they are on satellite. I would say last night ITV HD was around BBC One quality, no that may be a bit harsh, slightly, i mean very slightly better than BBC One quality. The lack in quality was evident when i switched over to the vastly better drama of criminal justist showing on BBC HD at the time, where there was a great improvement in picture quality.
July 19th, 2008 at 5:30 am
To be honest the ITV HD quality in ITV Central on my Goodmans HD box on Panasonic LCD TV was pretty good. I was quite happy with the result. It may be that it is a combination of Regions, type of box equipment etc. I’m no expert but we all watch TV with all these variables which all come together to give a variety of different end results.
July 19th, 2008 at 8:39 am
John P. (40) Here are the settings I used on my Topfield 7710 HDPVR:
Transponder settings:
Frequency: 11428
Symbolrate: 27500
TP Stream ID: 0
Polarity: Horizontal
Mode: Normal
Modulation: DVB-S
TV Services settings:
Name: ITV HD
Provider: BSkyB
Video PID: 3401
Audio PID: 11594
PCR PID: 3401
PMT PID: 3400
Service ID: 10510
Satellite: Eurobird1
Transponder: 11428
Advanced settings:
Res. 1: 27
Res. 2: 1
APID Flag: on
You cannot make all these settings on the Topfield, but with the programe Top Set 2.0 (freeware http://www.topfield-sat.de/SVS-WEB/topset.html) you can upload all the system settings to your PC, edit them and download them to the Topfield.
July 19th, 2008 at 6:09 pm
Jaap,
Many thanks for the excellent information.
John P.
July 20th, 2008 at 5:37 pm
Meridian South and Humax STB. HD via red button OK for Harley Street. Some picture jerkyness. Sound major issue (Dolby 2.0). Levels up and down, sounded like very compressed, all dialogue seemed to be redubbed. This may all be down to postproduction of programme, but would be interested to hear other peoples experiences.
July 21st, 2008 at 8:15 am
ITV Central, Humax, worked fine (sorry).
On the other hand, whether the show is worth watching is another debate alltogether
July 21st, 2008 at 10:58 am
Steve I agree. My Goodmans box worked fine in ITV Central as well.
July 21st, 2008 at 6:43 pm
ITV TT N - Humax Foxsat HD - no red button option. Don’t know how Deb (38) got it?
July 22nd, 2008 at 3:07 pm
Night watchman - my reply no 38 was incorrect and I couldn’t go back and edit my reply, look at the reply underneath (39) I corrected myself ….. the bottom line is ITV Tyne Tees we could not get HD. cheers
August 4th, 2008 at 10:52 am
STV-HD / ITV-HD
Anyone outwith London or using a London post code may be interested in the reply from Scottish Television regarding no HD signal on Saturday evening for “The Scorpion King” other regions may find this true also.
STV quote
“Dear Mr *********,
Thank you for contacting stv.
We are aware that ITV have launched an HD service on Freesat in some parts of the UK. stv has asked ITV to make an stv version of this service available in Scotland. We are keen to get this resolved as soon as possible and as soon as the stv HD service is made available in Scotland stv will be happy to broadcast it.
Kind Regards,
August 12th, 2008 at 11:57 am
Well what a pleasant surprise, sat down to watch the Mummy on ITV1 Granada Saturday 9th Aug and the HD button was available!!! Just wish ITV made a bit more stuff available in HD.
Cheers.
August 19th, 2008 at 6:10 pm
itv.HD..should be on sky platform…along with the othe itv channels im not paying money for a freesat…spent enough on sky HD box, sky HD box subscription,…and a little thing..the HD plasma tv!!! itv carried on like this at the start of sky satellite digital transmisions…keeping itv…off the satelitte chanel for ages…when by LAW…thier programmes had to be available on ALL platforms…here we go again…i blame it on the monkey,and his stooge…and itv have never recovered…or learnt a lesson…