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Since the update from 1.00.13 to 1.00.15 a number of Humax HD customers have noticed a return of the lip-sync issue, most obvious on BBC HD.

In a response to joinfreesat reader Derek, Humax have said,

Over the past 1-2 weeks a number of customers have reported Lip-sync issues on the BBC HD channel. Software version 1.00.13 has addressed the lip-sync issues with the BBC HD channel and Dolby Digital 5.1 broadcasts and until recently we have not had any reports of syncing issues.
Version 1.00.15 has now been released, but this has not made any changes that would affect the syncing.
We have reported the issue to the BBC for investigation as we believe there may be some issues with the broadcasts playing out; as we have not made any changes that could affect the lip-sync.

Let’s hope between Humax and the BBC this issue can be resolved once more.

According to the Humax website, a software update is due today for all Humax FOXSAT-HD Freesat Digital Boxes. The update should take place automatically around midday, version number 1.00.13.

The software update should resolve the following issues, the lip-sync being the most critical:

- Lip-sync improvements for BBC HD
- Interactive Software improvements
- Display LED fix
- Scart loop-through fix
- i button now removes i-plate after 3rd press

In an unofficial chat we had with Humax, they said that testing has been carried out for quite a while on this new software update, and they are confident that it will resolve the lip-sync issue. Lets hope so, the Olympics 2008 should be a nightmare!

Visit the Humax software update page for more information.

Don’t forget to post your comments once the update is complete, telling us whether the issues have been resolved on your particular box.

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