New Freesat App puts you in control of your TV

New Freesat App puts you in control of your TVAs the nation hunkers down for some great New Year TV, Freesat, the subscription free TV service, has today announced the launch of its new Freesat App for iPhone, iPad and iPod Touch – available now on the App Store.

The app acts as a TV guide for all free TV viewers, so whether it’s enjoying brand new British drama such as Call the Midwife or Mr Selfridge, or chasing away the January blues with Birds of a Feather, everyone will now have the power at their fingertips to plan how and what to watch, and for Freetime customers the chance to control their TVs.

Unlike other TV apps on the market, the Freesat App doesn’t just act as a guide to what’s on TV. It also works as a companion to Freesat’s award winning Freetime service and enhances Freetime’s key features. In the app you can look at the Roll Back TV Guide which lets you check out the last seven days of TV to watch programmes you may have missed, and the app also offers TV recommendations on what to watch via Showcase – allowing you to browse through programme picks for the week ahead and set reminders to view.

When linked with Freesat’s award winning Freetime service, the app, which supports iOS6 and iOS7, is also a remote control and lets you set recordings remotely from wherever you are – at home and out and about.

Viewers of free TV in the UK, whether they have Freesat or not, will be able to search and find programmes from the UK’s top free On Demand players including BBC iPlayer, ITV Player, 4oD and Demand 5 – all through their iOS device. And Freetime viewers can launch On Demand programmes from the app direct to their TV.

Commenting on the launch, Emma Scott, Managing Director of Freesat, said:

The new Freesat App is, we believe, a game changer for the free TV market. January is naturally a popular month for staying in – so it’s perfect timing to make the most of all the great new TV programmes that are on via the Freesat App. Making this free app available to all UK free TV viewers fits with our core goal at Freesat of opening up fantastic subscription free TV.

The Freesat App lets you manage how and when you watch all of the great free TV shows available on Freesat, at home, at work or on the bus. Whether that’s planning or remote recording your favourite programmes, such as The Voice or The Bletchley Circle, or making sure you never miss a new episode of The Taste, this new app helps you make the most of what’s on.

At home, the Freesat App allows you to use your iPad, iPhone or iPod Touch as a simple, easy and fun to use remote control, which features a much more natural and seamless way of controlling the TV. We believe this new app is going to change the way people explore and discover television shows, as well as manage how they view them.

The new app is being marketed as ‘Your clever little telly app from Freesat’ and the launch is being supported by an ‘unboxing’ video starring TV presenter Rick Edwards. Freesat will continue to evolve the new app, making it available on more platforms and devices over time.

The Freesat App is available free from the App Store on iPhone, iPad or iPod touch or at www.AppStore.com/Freesat.

Freesat’s Freetime boxes are manufactured by Humax and are available to buy from retailers including John Lewis, Currys PC World, Richer Sounds and a range of independents with prices starting from £96.

FAQs: The Freesat App

1. What is the Freesat App?
The Freesat App gives television audiences the power to plan and manage how and what to watch on TV using an iPad, iPhone or iPod Touch. When using Freesat’s Freetime service, the app is also a remote control and lets you set recordings remotely from wherever you are – at home and out and about.

2. What does the Freesat App do?
As well as turning an iPhone, iPad of iPad Touch into a simple, easy and fun to use remote control, Freesat viewers can browse programme recommendations, catch-up on TV they may have missed and set recordings so they don’t miss their favourite programmes in the future.

3. What does the Freesat App do that’s new?
At its simplest, the Freesat App is a really easy to use television guide on your mobile device. The Roll Back TV Guide lets you check out the last seven days of TV to watch programmes you may have missed, and the app offers recommendations on what to watch via Showcase – allowing you to browse through programme picks for the week ahead and set reminders to view. Viewers of free TV in the UK, whether they have Freesat or not, will be able to search and find programmes from the UK’s top On Demand players on their iPhones and iPads, including BBC iPlayer, ITV Player, 4oD and Demand 5 – all through a single portal.

4. Why are you launching the Freesat App now?
The Freesat App has been designed to make it easier for viewers to find something great to watch. Making this free app available to UK TV viewers fits with our core goal at Freesat of delivering fantastic subscription free satellite TV. It’s always been part of our product roadmap as part of our next generation Freetime service to launch our app.

5. How can I get the Freesat App?
The Freesat App is free and can be downloaded from the iTunes App Store here www.AppStore.com/Freesat.

6. Can I link the Freesat App with any Freesat box?
Anyone can use the app as a TV Guide. To access the full range of features on the new Freesat App, users need to link to their broadband connected Freesat with a Freetime set top box and pair it with the app.

7. How long does it take to link the app to a Freesat box?
The process of connecting the app to a Freesat box is almost instant; viewers just need to be logged on to the same WiFi network as their Freetime box and follow the simple set-up instructions. For Freetime PVR users to remote record, simply register for a Freesat ID via the app and follow the pairing instructions.

135 thoughts on “New Freesat App puts you in control of your TV”

  1. Set this up on my iPhone 4S in ten minutes. And got it working. It is easier to use than going through my Humax with the remote. Brilliant. Sad that my iPad 1 cannot handle it but will probably be buying a new iPad next year so I can wait.
    Thank you Join Freesat, I would not have known this existed if I did not check you out from time to time.
    Feel sorry for the Android users, but it’s why it is worth paying extra for an Apple product. And I am not a rolling in cash Yuppie. Just an OAP. With taste…

  2. John Graham said:
    I have had to delete this app because (as discussed above), when the box is in standby, it causes to hard disc to spin up every 15-20 minutes for about 3 minutes and then shut down again. It also causes my TV to auto switch to the box input every time this happens. Very annoying.

    Turn off your TV’s HDMI CEC control for that HDMI input the box is connected to, TV shouldn’t auto switch then.

  3. Thanks Michael but this does not solve the problem on my Panasonic TV. The only solution is to change inputs (ie not HDMI 1)

  4. John Graham said:
    PS I spoke to Humax about this and they told me it is not normal for the disc to be doing this.

    They are wrong.

  5. Colin Suter said:
    Feel sorry for the Android users, but it’s why it is worth paying extra for an Apple product. And I am not a rolling in cash Yuppie. Just an OAP. With taste…

    “Consistency is the last refuge of the unimaginative.” Oscar Wilde.

  6. Neil said ” pity there isn’t a tv standby button button on the remote.” doh
    What remote the app or the humax remote? My humax remote has a tv standby button ( HB-1000s) don’t know about the other freetime boxes but I thought the remotes were identical.

  7. Bit misleading that app vid on utube. There aint an itv player on freetime for people where I live and it dosen’t mention that.

  8. RichardC said:
    Neil said ” pity there isn’t a tv standby button button on the remote.” doh
    What remote the app or the humax remote?My humax remote has a tv standby button ( HB-1000s) don’t know about the other freetime boxes but I thought the remotes were identical.

    The physical remote for the Humax Freetime PVR, at least not that I’m aware of!

    Apologies Michael, didn’t spot your post above. This thread has got rather long!

  9. RichardC said:
    My humax remote has a tv standby button ( HB-1000s) don’t know about the other freetime boxes but I thought the remotes were identical.

    No they are not, the HDR1000S AV button has no function. Maybe the “doh” is not appropriate on this occasion?

  10. Different behaviour to the BT TV Humax box, which leaves the disk spinning when it’s paired to a device. The BT box has two standby modes, High-eco and Low-eco. Pairing to a mobile device (up to five devices possible) requres that Low-eco be selected.

    High-eco consumes 1 watt and takes up to 2 mins to boot.
    Low-eco consumes 19 watts and takes up to 15 secs to boot.

    Pollensa1946 said:
    It seems to be the case that when the app is paired to your box it causes the box to spin up from stand-by 72 times a day, to check for a recording schedule.
    Hmmm…no, won’t be using it.

  11. I wonder if Humax have grasped the implications of these spin up/down actions relating to the new app. Taking an average couple who are out working during the day I assume…
    Box on for 1 hour in the morning and then again for 5 hours in the evening. So on sby for 18 hours per day = 54 additional spin up/down. At w/e box is on sby for 12 hours per day, so 36 spins x 2 = 72. Total for week = (5 x 54) + 72 = 342 per wk.
    Taking a 48 wk working year and ignoring holiday times the minimum additional spins would be = 342 x 48 = 16416 per year.
    I’ll put money on it that if Humax factor that into their assumed warranty failures they’re going to see a noticeable uplift in early life failures.

  12. Pollensa1946 said: No they are not, the HDR1000S AV button has no function.Maybe the “doh” is not appropriate on this occasion?

    It’s amazing what you learn on this site. A tv button with no function on the HDR remote. That’s a bit perplexing of humax considering the HB can be a pvr. Don’t see any logical reason for that or am I missing something. Perhaps the later boxes are different? “doh” recinded Neil.:D

  13. RichardC said: It’s amazing what you learn on this site. A tv button with no function on the HDR remote. That’s a bit perplexing ofhumaxconsidering the HB can be a pvr. Don’t see any logical reason for that or am I missing something. Perhaps the later boxes are different? “doh” recinded Neil.:D

    Don’t worry I’ll let you off!! That AV button on the HDR remote would have made a wonderful TV Standby button!!!

  14. The only thing that let’s down the Humax Freesat PVR is the lack of tv standby on the remote, I’ve had to train my wife to use two remotes, one to turn the tv on, then the Humax remote to turn on the freesat.

  15. darren T said:
    The only thing that let’s down the Humax Freesat PVR is the lack of tv standby on the remote, I’ve had to train my wife to use two remotes, one to turn the tv on, then the Humax remote to turn on the freesat.

    Get a One For All remote, problem solved 😉

  16. The Humax HB-1000s single freesat freetime tuner comes with a different revision of remote control that can be used to control various tv’s. A remote code list is included in the instruction manual. I hear the Humax Youview remote can control tv’s as well. Odd really as the remotes all look identical. You would have thought they could start shipping this instead. It’s unusual to supply a remote this day in age that does not have tv control functionality.

  17. Humax are probably using up their stock of older remotes before they introduce the HB variant across the range.

  18. John Graham said:
    I have had to delete this app because (as discussed above), when the box is in standby, it causes to hard disc to spin up every 15-20 minutes for about 3 minutes and then shut down again. It also causes my TV to auto switch to the box input every time this happens. Very annoying.

  19. Heather Culpin said:

    Same thing happens for us. Losing the TV picture every 10 to 15 minutes was so annoying that I’ve unpaired from the box and won’t be using the app again. Also having the box thrashing round when it does that can’t be doing it any good.

  20. I’m expat living in Paris suburbs I can get Freesat via my Humax/sat installation.
    But it’s not available on French Apple Store and cannot access Apple UK.
    Is this going to change please.
    I’d like the iPad application to watch Freesat as is now possible in UK.
    Anyone know the answer. Thanks.

  21. I have downloaded the app from freesat, and it can change the channels, but why can’t it record ?
    Help please

  22. Hi there, am unable to get a pairing code?
    am using my old sky box as my freesat box, where can I get the pairing code?

    Thanks

  23. I’ve only had my Freetime box a couple of weeks now, connected it to my router via a homeplug, which works very well. I downloaded the app from iTunes and I seem to be able to do everything whilst I’m home from the app but, I cannot set recordings when using wifi elsewhere, like when I’m at my girlfriends home at the weekend, or in the pub. Up pops a message saying that it has to be connected to my network. My box has been left switched on, router switched on, but it just won’t record.

    I don’t see the point in using the app for controlling the box at home when the supplied remote does that, if I can’t use it to control the box whilst I’m away from home.

  24. Hi I have the freesat app on a iPad which works great but on my android device I don’t have only got showcase and guide. No saved/recordings. Are the options not available on the android app ?
    Thanks i n advance guys

  25. Does anyone else still have issues with the box presumably checking for anything to record when paired every 20 mins or so? It causes inference (picture breakup) for me and I also get sound breakup too for a split second. If I unpaid, everything is fine.

  26. Come on Humax sort the problem with the Freesat Free time box when checking for info every 20 mins when paired with site switching CEC auto devices, and taking control for around 4 mins every time.

    Please address this issue ASAP as this is very annoying when using auto switching equipment.

    you just need to tell software to stop taking control or switching CEC when checking site.

  27. So, no real help from Humax – CEC issues, HDD spinning up all the time once paired with app, interference on my TV and with my sound, failed HDDs (2 x boxes probably due to increased spin up/down since pairing), missed recordings on schedules, recordings going missing and then magically back some days later (probably due to HDD on its way out again, or a bad HDD controller). Not a good buy this one – but what else is there?

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