New software for Humax HDR-1000S

New software for Humax HDR-1000SFollowing the launch of the Humax HDR-1000S Freesat+HD <free time> receiver there has been an extensive number of bugs/glitches reported which Humax/freesat have been working on.

Humax have today announced that the first revision of the software (version 1.00.16) has been released and will update all HDR-1000S receivers left in standby (usually over-night) or alternatively right now if you manually update via the system settings menu (press Home, Settings, System settings, Software update and Search new software).

The software update includes a few fixes to the receiver as well as the <free time> service. We are waiting on confirmation of the fixes that have been included.

63 thoughts on “New software for Humax HDR-1000S”

  1. antony said:
    Admin,
    After join freesat’s 9 out of 10 score on the early review, what would you’re score be after using it for a while?

    The fundamental product is good, and the structure will definitely work to freesats benefit in the long run, but based on the huge number of reports of basic issues with recording (not waking up from standby), lock-ups etc, then I’d probably only give it 5 out of 10 if I’d had experienced those issues at the time.

    Software glitches are common on newly launched products, but the introduction of issues like the series link on the latest software update are somewhat unforgivable, as are the incredibly long wait times customers have having to spend on the phone to Humax to get a response, only to be told they call back and never do. I tried to get hold of them as a customer to see what the support was like and after an hour on hold, I hung up, only to ring back at 4.45pm to find the office was closed!!!

  2. Ian said:
    mine (HDR-1000S) keeps freezing and occasionaly changes to selected channel after some time, but often needs cold restart to change channel ! Dam annoying !! has only just started doing this over last week or so, seems since it updated to latest software revision 1.00.16.
    Is there a way of downloading earlier revison 1.00.15 ?? which worked ok
    Was using a Goodmans HD box for some years which work great but thought upgrading to Freesat+ would be nice with the new menu system, how wrong could I be feeling I’ve wasted my money and can’t get a refund as I bought from Comet few weeks ago.

    I got the same problem with 1000S freezing after a couple of minutes. I will do a factory reset again and see if that works (recommended by Humax)

  3. Ian said:
    mine (HDR-1000S) keeps freezing and occasionaly changes to selected channel after some time, but often needs cold restart to change channel ! Dam annoying !! has only just started doing this over last week or so, seems since it updated to latest software revision 1.00.16.
    Is there a way of downloading earlier revison 1.00.15 ?? which worked ok
    Was using a Goodmans HD box for some years which work great but thought upgrading to Freesat+ would be nice with the new menu system, how wrong could I be feeling I’ve wasted my money and can’t get a refund as I bought from Comet few weeks ago.

    Yes, I agree. My 1000s has automatically downloaded the update which has messed it up completely. I wouls like the 1.00.15 which worked fine.

  4. ian said:
    Wow.
    They got that release out fast then.
    Kudos to Humax for it

    The new release, 1.00.16 does not work. It freezes the 1000s. My advice is do not leave the set on standby overnight as the patch does not wotk.
    i would like to go back to 1.00.16 which does work.

    Thanks a lot Humax. Please test your software BEFORE freezing everyones 1000S !

  5. Just spoken with Humax support. They know about the freezing problem and said that they will fix it in the next software update coming out sometime in FEBRUARY ! Apparently the update 1.00.16 only affects “some” 1000S boxes.
    Humax support said I will just have to wait for the update as there is no way to roll back to 1.00.15. This is truely a scandal.

  6. Humax have made some significant blunders with this update and many are suffering the issue of no signal input from tuner 2 which in turn has led to not being able to record two channels at once. Hopefully they will correct these mistakes quicker than “sometime in February”.

  7. Thanks for the input , Admin. meanwhile, I cannot change a channel in under two minutes. The list scroll works, but when ‘OK’ is pressed, then I have to wait a few minutes before it will action. Boring. I will have to connect my ‘old’ Foxsat HD with its duff remote.

  8. Re comment 19: freezing and lockups.
    Have been experiencing the same issue. Have been able to change channels a couple of time just after the box starts up, But then either won’t, or will take a long time to do so (in which time I am switched over to the freeview in the TV). My issue did not start immediately after the FW update; only after the box was cold started sometime after New Year.
    Had read on another forum somewhere about the first disk sector being referenced diffrently (didn’t really understand the tech side of the link as you can tell). So last night I was browsing through all the settings available, and found an option that allowed me to select if the box recorded the currently viewed channel all the time. Turning this option off now appears to not ‘freeze’ during channel changes, but you do lose the option to pause live TV. Not sure of any other issues this may introduce though; but is a bonus not to be nagged about not being able change channels all the time.
    Am contemplating factory resetting and formatting the drive, but have loads of recordings still to watch, or don’t want to delete (kids stuff from Xmas period). WIll probably wait to see if there is a fix in Feb before taking this drastic action.

  9. Sorry to ask this question which is nothing to do with update but can anyone tell me where the infra red sensor is located on Humax HDR 1000s. thanks

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