We have contacted Freesat to find out more information on this and had the following response from Emma Scott, Managing Director Freesat:
Unfortunately the Humax receivers can’t record the Olympics – we’ve been working with Humax and the BBC on this since the streams went live on Tuesday and no fix can be made. It’s a Humax receiver issue and it’s very frustrating for both Freesat and Humax. All other Freesat+ boxes can record the 24 streams.
We’ve just concluded in the last hour that we can’t resolve the issue without further investigation by Humax. We at Freesat now need to ensure that the platform is as stable as possible during this important summer of sport, so we regretfully have to accept we can’t resolve this for the Olympic period.
Getting the BBC Olympics app working on all Freesat receivers – HD and SD – has been quite a feat of engineering by the team here and at our manufacturers – and of course the BBC themselves. Therefore however frustrating this clearly may be for viewers, we’re hopeful that the option of having the 24 streams available in the first place will be some consolation.
Whilst Emma states that this is a Humax problem, we also believe recording on Sky is also an issue, which questions whether there is some kind of encryption block by the BBC on behalf of the Olympics committee to restrict the copying and distribution of their content.
In any case, at least now you know. Fortunately with so many channels being added, there is likely to be countless replays, after all, the athletes can’t compete 24/7.
Update 16:42 30/07/12
Humax have worked tirelessly to resolve the recording issue despite reports from Freesat (above) that it wouldn’t be possible. The following update has just been supplied to us from Freesat:
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We have some great news. We’re delighted to say that Humax have found a fix for the recording bug. A software update has been sent to boxes via an OAD (over-air-download).
All Humax freesat+ boxes left in standby will automatically update overnight (around 3am), so don’t power off tonight. Once the update has finished, you should be able to record the 24 BBC Olympic channels (151 – 174) from the EPG as usual.
If you want to update the box earlier, you can manually upgrade using the box Menu, Setup, Software Update and selecting Automatic Update.
We are really grateful to Humax who have really pulled out all the stops to find and issue the fix as quickly as possible.