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Jan 07 2014

Freesat are releasing new software from Humax for Freesat+ HD with Freetime boxes later today (7th January). This is an update for both the 500GB & 1TB versions. A release for the Freesat HD with Freetime box will follow tomorrow (8th January).

Software details as follows:

Model Number HDR-1000S & HDR-1010S
Software Version UKSFAA 2.00.05
System ID 809C.7D04
Update Release Date 7th January 2014

Model Number HB-1000S
Software Version UKSFAC 2.00.03
System ID 89C.7D10
Update Release Date 8th January 2014

And here’s what it means for you

- Support for remote recordings and reminders from the companion Freesat iOS App. The App will be available in the App Store later this month
- Support for remote control of Freetime box from the companion Freesat iOS App. The App will be available in the App Store later this month
- EPG Improvements
- Confirmation prompt when deleting a recorded series
- Improved stability when changing channels in non-Freesat mode
- Improvements when reading a Media list from a NTFS formated USB device
- Improvements to the display of Recorded Programmes when switching on from Standby
- Improvements when Copying media or Deleting recordings
- Improved display of Server contents in Humax > Media Share
- Fixed issue with YouTube Back key

Freetime boxes will update automatically. But if you can’t wait, you can do this manually, simply search for new software by pressing Home, Settings, System settings, Software update and Search new software.

156 Responses to “Software update January 2014”

  1. Barrie Says:

    iOS app! Why not android (which outsells the iphone )?

    I was hoping that this was to announce Netflix, Lovefilm and BtSport apps for Freetime – oh well!

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  2. Zach Says:

    Hurrah! An app. Finally. This has given me an awkward boner.

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  3. Doug Says:

    Sounds great! My HDR-1000S has been running well for a while now and dead excited about the remote recordings. Hopefully Android is in the pipes otherwise my wife will have uncontested control.

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  4. Richard Says:

    Barrie said:
    iOS app! Why not android (which outsells the iphone )?
    I was hoping that this was to announce Netflix, Lovefilm and BtSport apps for Freetime – oh well!

    Android has so many versions and lots of older Android phones can’t be upgraded. It’s much simpler to do iOS.

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  5. Gordon S Valentine Says:

    They are working on a Android version. “We’re working on an Android version at the moment and will post on here when it will be launched.” that’s from there facebook page.

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  6. miffo Says:

    Yeukkkkk… Home menu options font changed and now look clunky and slow. Just comparing to my non-updated HB1000, but I guess that too gets the poor interface tomorrow.. It wasn’t broken so why meddle?

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  7. Richard Says:

    I prefer the old Freesat epg much easier to read for us older people. I wish Freetime would boot straight into a channel and stop all that zooming and having to press buttons twice when once should do rubbish.Have to wait till tomorrow to see what they have done unless someone puts it up on youtube.

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  8. Richard Says:

    I wonder if this could be made to work with the BlueStacks app player on a laptop etc running Windows or iOS. Apparenly it does for the YouView remote record app though I can’t confim.

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  9. Richard Says:

    Richard said:
    I wonder if this could be made to work with the BlueStacks app player on a laptop etc running Windows or iOS. Apparenly it does for the YouView remote record app though I can’t confim.

    I mean the android version when we get it.

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  10. Mikeypop Says:

    Sounds good – interested to see what the remote record and control features with the App are like!

    The only thing I really care about is hoping they have fixed the issue with the box randomly deciding not to talk to the TV from Standby and requiring a hard reset to get working again. Introduced with the last big update (something to do with HDMI-CEC I assume) and literally makes me want to bin the box because it is that flaky and unusable as a result. Nothing mentioned in that fix list though, so I won’t be holding my breath…

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  11. miffo Says:

    It’s broken…since the update, Youtube is a pixelated mess with no audio. Iplayer and others are fine…what’s happened?

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  12. Adam Says:

    I’m disappointed that the update doesn’t fix the most glaring issue with the Humax – lack of advanced search features. e.g. I can’t search by genre, or save my searches. It’s a huge pain.

    I appreciate they are releasing an app but EVEN BETTER if they published some APIs so anybody could write an app, not just them. Think of all the cool things it could do.

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  13. martin Says:

    Dont ceare anymore not switched it on got youviwe and uktv so their loss need the right balance everybody s got freeviwe so not bothered with freesat anymore where are the adverts they v wasted money on not on any channel now I can hear the nails beaing knocked in to the freesat coffin as we speak

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  14. soldierboy001 Says:

    I know it’s off subject but can somebody explain to me why Freesat could not have been Freeview over satellite and then we could have had the channels like Dave etcetera that people keep asking when are they coming to Freesat.
    This would have obliterated all the issues of contract and I am sure everybody would have been happy.
    As I recall Freesat was started to get around the dead spots that Freeview could not reach.
    I have had to ask this here because there is no other place I could find to ask the question.

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  15. miffo Says:

    It would appear that multi channel sound (in settings) no longer works in youtube which is why I get no sound. It only works if set to stereo, surely an error?

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  16. Barry Says:

    Martin-
    what version of English do you use—
    it is quite a challenge to understand/decipher the opinion
    that you are labouring to express!!!!!!!

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  17. Michael Says:

    My software update date says 6 Dec 2013, odd

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  18. admin Says:

    martin said:
    Dont ceare anymore not switched it on got youviwe and uktv so their loss need the right balance everybody s got freeviwe so not bothered with freesat anymore where are the adverts they v wasted money on not on any channel now I can hear the nails beaing knocked in to the freesat coffin as we speak

    Didn’t understand much of that, but fair enough, enjoy Freeview.

    soldierboy001 said:
    I know it’s off subject but can somebody explain to me why Freesat could not have been Freeview over satellite and then we could have had the channels like Dave etc

    Because the UKTV channels have encryption via satellite, so would have been impossible to offer them free-to-air via the same satellite beams. Freeview has the luxury of no platform-shared competitor; Freesat does!

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  19. Steve Says:

    Adam said:
    I’m disappointed that the update doesn’t fix the most glaring issue with the Humax – lack of advanced search features. e.g. I can’t search by genre, or save my searches. It’s a huge pain.
    I appreciate they are releasing an app but EVEN BETTER if they published some APIs so anybody could write an app, not just them. Think of all the cool things it could do.

    genre search there is a button called list above the guide button press it when in the guide :)

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  20. Dave-UK Says:

    Has anyone been disappointed with the lacklustre performance of the HDR-1000S? I’ve recently returned mine and reverted back to using the Foxsat-HDR. It’s a far better machine in terms of build quality and reliability.

    I use my Samsung tv for the catch-up services now.

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  21. Shane Says:

    Does anybody know when Freesat are going to release an update to the EPG to add an HD Genre?

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  22. Dave W Says:

    Well scrolling in the EPG is much faster – they’ve done away with animated scrolling when you page down. A very useful optimisation :)

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  23. Michael Says:

    Michael said:
    My software update date says 6 Dec 2013, odd

    That’s the date that software version was finished before being sent out for testing.

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  24. wolf Says:

    Most annoying that now when I check the planned recordings tab, instead of the times that the programmes start, you only get a day! Useless to see if things overlap!

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  25. NetworkFour Says:

    I don’t usually moan on here, but I am finding it annoying switching from multi-channel to stereo when I want to watch YouTube. One minor problem with YouTube is fixed (back button) but replace with a very annoying problem!
    I’m sure it’s being worked on.

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  26. NetworkFour Says:

    NetworkFour said:
    I don’t usually moan on here, but I am finding it annoying switching from multi-channel to stereo when I want to watch YouTube. One minor problem with YouTube is fixed (back button) but replace with a very annoying problem!
    I’m sure it’s being worked on.

    …looked at my amp settings and if I change my Freesat sound input from optical to auto I get sound on YouTube, but I have to switch back for Dolby sound. Not ideal, but much quicker than going through the Freesat settings menu!!

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  27. soldierboy001 Says:

    admin said: Didn’t understand much of that, but fair enough, enjoy Freeview.Because the UKTV channels have encryption via satellite, so would have been impossible to offer them free-to-air via the same satellite beams. Freeview has the luxury of no platform-shared competitor; Freesat does!

    But why do these channels have to be encrypted not as if they are money spinning programs like Premier League Football. I’ve read the trials and tribulations of UKTV and you would think they would be glad of an audience.

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  28. admin Says:

    soldierboy001 said: But why do these channels have to be encrypted not as if they are money spinning programs like Premier League Football. I’ve read the trials and tribulations of UKTV and you would think they would be glad of an audience.

    Because it is assumed they make significantly more revenue from a proportion of the subscription fee from Sky than they would from the combined total potential audience including Freesat. Don’t for one minute think UKTV will be overly happy with the ‘free’ arrangement on Freeview, because if there was a pay-tv platform via terrestrial aerial of Sky’s size, they’d be on it, no doubt about it.

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  29. Andy Says:

    Annoyed with the latest update.

    There were things that didn’t need to change. For example, the recordings now show the day of recording and not length of time of programme. Why do I want to know what day I recorded it? It is handy knowing how long the programme is. Same applies in Planned Recordings.

    The annoying message asking if you want to switch to the HD variant when you are on SD

    It still boots up with the stupid Home Screen. I just want it to boot up the last channel it was on! Make it an on/off option in settings if Freesat are so worried about it because I don’t think most people actually want it.

    Fast forward is no longer smooth. The picture is jerky

    I don’t think it tells you how many mins you are into the recorded programme when you press i, just a blue arrow and total time (I’m not 100% sure but i’ll check again)

    I think a majority want the Andriod app as well as the iOS app

    There are probably some other things I haven’t found yet that will be annoying!

    Humax/Freesat, listen to what your users want, not what you think looks or works best. We have to put up with you decisions and use them on a daily basis. If you don’t, you may find other electronics companies catch up with you and then leave you behind.

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  30. Michael Says:

    miffo said:
    It would appear that multi channel sound (in settings) no longer works in youtube which is why I get no sound.It only works if set to stereo, surely an error?

    Initially I had this problem over optical, so set to stereo then back to multi-channel and It’s now working fine for me over optical.

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  31. miffo Says:

    Michael said: Initially I had this problem over optical, so set to stereo then back to multi-channel and It’s now working fine for me over optical.

    My box is hdmi to amp then tv so don’t use optical… It wasn’t broken before the update…what is annoying is that I know they are going to introduce these bugs to my HB box today. You should take stock Humax and abort until it’s fixed.

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  32. Lee S Says:

    When I upgraded my Freesat box to the hdr-1000s I was looking forward to using a great system following
    on from the foxsat-hdr. Unfortunately what I was left with was an unrefined system which has bugs and seems to lag. Its a great concept however Youview seem to have it spot on in terms of software and functionality. I prefer freesat as a platform as I like the channel choice but I just want a straight forward epg! I echo what somebody else said. I would like to go back to a good freesat+ box and then I’ll use my roku box for catch up.

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  33. Lee S Says:

    When I upgraded my Freesat box to the hdr-1000s I was looking forward to using a great system following on from the foxsat-hdr. Unfortunately what I was left with was an unrefined system which has bugs and seems to lag. Its a great concept however Youview seem to have it spot on in terms of software and functionality. I prefer freesat as a platform as I like the channel choice but I just want a straight forward epg! I echo what somebody else said. I would like to go back to a good freesat+ box and then I’ll use my roku box for catch up.

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  34. Dave Says:

    What about an app for android?

    Isn’t it about time we had a pay per view movie channel, like netflix.

    More hd channels as well like fim4 hd, or the itv channels in hd.

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  35. Richard Says:

    Lee S said:
    When I upgraded my Freesat box to the hdr-1000s I was looking forward to using a great system following on from the foxsat-hdr. Unfortunately what I was left with was an unrefined system which has bugs and seems to lag. Its a great concept however Youview seem to have it spot on in terms of software and functionality. I prefer freesat as a platform as I like the channel choice but I just want a straight forward epg! I echo what somebody else said. I would like to go back to a good freesat+ box and then I’ll use my roku box for catch up.

    TalkTalk YouView lags far more I can assure you plus they have all the Sly channels listed on their epg. Just an excuse to make Sly and Lovefilm (they call it TalkTalk Box Office) even more money imho. Check out the people winging on the YouView forums about the laggy epg etc.

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  36. Richard Says:

    TalkTalk YouView lags far more I can assure you plus they have all the Sly channels listed on their epg. Just an excuse to make Sly and Lovefilm (they call it TalkTalk Box Office) even more money imho. Check out the people winging on the YouView forums about the laggy epg etc.

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  37. Richard Says:

    Just updated my 1000S manually and the first thing I notice is that media share support is very much better. Items load much faster. You even get album art though it is low res.

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  38. Richard Says:

    When you press the TV or STB buttons on the remote a nice little graphic comes up in the centre of the screen with a picture of the remote and a TV/STB as appropriate. Very nice and useful as I frequently forget which mode the remote is in
    and then wonder why it’s not working :D

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  39. Lee S Says:

    Richard said:
    TalkTalk YouView lags far more I can assure you plus they have all the Sly channels listed on their epg. Just an excuse to make Sly and Lovefilm (they call it TalkTalk Box Office) even more money imho. Check out the people winging on the YouView forums about the laggy epg etc.

    I was referring to the Humax Youview retail box off the shelf without any extra channels. The TalkTalk huawei Youview box was the worst the receiver I have ever owned. I would like to see humax produce a new straight forward freesat+ hd receiver with a simple epg and recording facitlities based on the Humax HDR 2000T (freeview).

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  40. Richard Says:

    Andy said:
    Annoyed with the latest update.
    There were things that didn’t need to change. For example, the recordings now show the day of recording and not length of time of programme. Why do I want to know what day I recorded it? It is handy knowing how long the programme is. Same applies in Planned Recordings.
    The annoying message asking if you want to switch to the HD variant when you are on SD
    It still boots up with the stupid Home Screen. I just want it to boot up the last channel it was on! Make it an on/off option in settings if Freesat are so worried about it because I don’t think most people actually want it.
    Fast forward is no longer smooth. The picture is jerky
    I don’t think it tells you how many mins you are into the recorded programme when you press i, just a blue arrow and total time (I’m not 100% sure but i’ll check again)
    I think a majority want the Andriod app as well as the iOS app
    There are probably some other things I haven’t found yet that will be annoying!
    Humax/Freesat, listen to what your users want, not what you think looks or works best. We have to put up with you decisions and use them on a daily basis. If you don’t, you may find other electronics companies catch up with you and then leave you behind.

    Re recordings It shows the length of time of program at the top of the menu also if HD, Subtitles or Dolby Digital. So now we know more not less.

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  41. admin Says:

    Lee S said: I was referring to the Humax Youview retail box off the shelf without any extra channels. The TalkTalk huawei Youview box was the worst the receiver I have ever owned. I would like to see humax produce a new straight forward freesat+ hd receiver with a simple epg and recording facitlities based on the Humax HDR 2000T (freeview).

    This won’t happen sadly, as it doesn’t fit with the contractual requirements of Freesat for a set standard of UI. A more basic UI was available in the first generation receivers and led to a lot of issues with some manufacturers not willing to update etc; hence the now strict requirements.

    Humax produce some good updates, but equally don’t always think like a consumer rather than a technical bod, and some matters get lost in translation when physical changes require the Korean’s assistance.

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  42. Neil Says:

    Glad to see the iOS remote record app is on it’s way – will keep the other half happy as she raved about this with Sky (in fact she justified it being the reason to keep Sky before I eased her off it!). Will have a nosy at her HDS to see how the UI now looks/feels with these changes.

    All these youview comments amuse me! Maybe it beats Freesat for catch-up services but still delivers the crap quality low bitrate video services your used to from DTT! Don’t expect many more channel additions too, over and above the new HD channels, which will most likely also be on both satellite platforms, unless at the expense of PQ on others!

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  43. Richard Says:

    Neil said:
    Glad to see the iOS remote record app is on it’s way – will keep the other half happy as she raved about this with Sky (in fact she justified it being the reason to keep Sky before I eased her off it!). Will have a nosy at her HDS to see how the UI now looks/feels with these changes.
    All these youview comments amuse me! Maybe it beats Freesat for catch-up services but still delivers the crap quality low bitrate video services your used to from DTT! Don’t expect many more channel additions too, over and above the new HD channels, which will most likely also be on both satellite platforms, unless at the expense of PQ on others!

    I wouldn’t worry Neil YouView have allegedly only sold 30K boxes at retail. They are dependant on BT and TT giving away boxes.
    Quote( The BBC, Channel 4 and Channel 5 are public service broadcasters who backed YouView on a free-to-air founding principle, and some in the industry are of the opinion that BT and TalkTalk have effectively hijacked the joint venture to cleverly build their own pay-TV services.) Unquote

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  44. admin Says:

    BT have been quite ruthless in recent years with sports rights etc, but they needed a platform to to associate this with; YouView being the choice and clearly a lot of financial negotiations. As a group of companies, they are strong, but individually not so much. Suspect BT will have a strong few years as they take some control back from Sky, but this is only delaying the inevitable terrestrial death for the future as the technology won’t keep pace with satellite and iptv.

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  45. miffo Says:

    Thanks again Humax for breaking Youtube on my HB box today then.

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  46. Michael Says:

    miffo said:
    Thanks again Humax for breaking Youtube on my HB box today then.

    What’s wrong with YouTube?

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  47. Gordon S Valentine Says:

    YouTube also no longer works on my Humax HB-1000S box. When I go to play a video, I just get a black screen.

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  48. al catraz Says:

    so many negative comments! come on guys, it’s not all doom and gloom.

    I like the new “press enter to watch in HD” – it’s not intrusive and is gone in a couple of seconds. I also like the new “press enter to set reminder/record” feature which gives the same functionality as $ky’s “press the green button”.

    I also like the improvements in music media sharing, and I Youtube still works fine on my box.

    The best change is adding the “are you sure?” box for series delete – I will feel more at ease when deleting individual recordings now.

    Having said all that, it’s not all sweetness and roses either, as my photos don’t display any more in media sharing!

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  49. Gordon S Valentine Says:

    Only negative comment I have it about YouTube not working.

    All the other updates I love! Can’t wait to see what the iOS app, will be like :).

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  50. Richard Says:

    My YouTube is working fine on my HB. Sound ok through HDMI and box is set to multi not stereo. I agree FF in recordings is a series of stills but you do get elapsed time as well as total time displayed. All in all I’m liking the update. Media streaming much improved. I would have liked a HD category though favourites can serve as that meanwhile.

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  51. Neil Says:

    admin said:
    BT have been quite ruthless in recent years with sports rights etc, but they needed a platform to to associate this with; YouView being the choice and clearly a lot of financial negotiations. As a group of companies, they are strong, but individually not so much. Suspect BT will have a strong few years as they take some control back from Sky, but this is only delaying the inevitable terrestrial death for the future as the technology won’t keep pace with satellite and iptv.

    Don’t tell the Daily Mail as the BBC’s involvement in youview effectively means they’ve subsidised what is becoming a pay TV platform with public money! How many youview boxes have been shifted through BT, TT and via retail sales? 500k??

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  52. Lee S Says:

    As much as its good to hear that Humax are making the effort to improve the hdr-1000s functionality, can anybody recommend the echostar? I see satbuyer are offering a great deal on grade A boxes plus I like the look of the epg and UI.

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  53. NetworkFour Says:

    oooh, I like the “Press OK for more info, set reminder or record” when I was watching a BBC 1 trailer. Very nice.

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  54. Neil Says:

    NetworkFour said:
    oooh, I like the “Press OK for more info, set reminder or record” when I was watching a BBC 1 trailer. Very nice.

    More akin to what Sky STB’s do which will make the transition from Sky to Freesat even less of a difference for those who decide to leave Sky and join Freesat.

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  55. admin Says:

    Lee S said:
    As much as its good to hear that Humax are making the effort to improve the hdr-1000s functionality, can anybody recommend the echostar? I see satbuyer are offering a great deal on grade A boxes plus I like the look of the epg and UI.

    The Echostar HDS-600RS is an exceptionally good unit if you are ok with the case design. The quality of the graded units is also first class, as is the reliability. The only draw-back would be that it is a ‘first generation’ Freesat product so unlikely to see any further updates.

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  56. admin Says:

    Neil said: More akin to what Sky STB’s do which will make the transition from Sky to Freesat even less of a difference for those who decide to leave Sky and join Freesat.

    Agreed, some of the functionality on the Sky digiboxes is excellent and it would do Freesat no harm to copy some of it to ease customers from Sky. The trouble starts when the UI becomes too complexed and Humax/Freesat are in danger of trying too much and could remove quite a few of the features. Most would no doubt prefer a well designed but straight forward UI, much in the same way as many websites these days seem to be going for graphic rich basic single-page layouts as they appeal to their audience…not like JF I should add which is a bit messy! ;)

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  57. Neil Says:

    admin said: Agreed, some of the functionality on the Sky digiboxes is excellent and it would do Freesat no harm to copy some of it to ease customers from Sky. The trouble starts when the UI becomes too complexed and Humax/Freesat are in danger of trying too much and could remove quite a few of the features. Most would no doubt prefer a well designed but straight forward UI, much in the same way as many websites these days seem to be going for graphic rich basic single-page layouts as they appeal to their audience…not like JF I should add which is a bit messy!

    Yep, agree there admin, makes the transition more seemless for those Sky defectors which Freesat stands to gain most ground from. Is the Humax Freetime STB’s still shifting well unit-wise as they’ve come down a bit so presume the reseller margins have fallen slightly?

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  58. miffo Says:

    Michael said: What’s wrong with YouTube?

    No 5.1 sound… only stereo (but it was 5.1 before. More annoyingly, must manual switch to get sound on youtube, or lose 5.1 from broadcasts. It’s recorded on here by several users, so not just me.

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  59. miffo Says:

    Two bugs that were not here before update yesterday…
    1) When re-winding live broadcast, get pointless banner asking if wish to record.(BBC1 HD)

    2) Having just watched end of Cbbies with my lad, screen has gone to ‘scrambled or not available’… can access menus, but not change channels….grrrrr!

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  60. Richard Says:

    Losing youtube audio in surround sound mode is annoying but other than that I like the changes. I particularly like the change to fast forward scrubbing. Previously it was a nausea/epilepsy inducing cascade of every frame, frame skipping (as some call it jerky) is much more pleasant and is how Sky etc do it.

    A new feature that people don’t like (re miffo and the option to record the trick play buffer) is not a bug.

    I have seen a bug that the channel turns to a black screen after accessing other menus and you only get the signal back by changing channels and back again.

    Kill the YouTube bug and add PPV video apps and its perfect. Personally I’d prefer Netflix but others might like LoveFilm or Wuaki.tv (which is actually very good) or Blinkbox. The remote record app is nice to have but if I were to rate a feature’s importance by how much I use it then Netflix beats remote recording by about 1000:1. However I can watch Netflix on about a million other devices anyway so Freesat has probably got the priorities right.

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  61. Richard Says:

    Forgot to mention – media streaming from NAS is much better. Plex media server (on a FreeBSD server) works really well with video I’ve tried – which is mainly H.264 video, AAC audio in a MKV container.

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  62. Rob Says:

    I have found a few bugs since this update.1. Often blank screen when using the “back” button to come out of the OSG menus. 2. Selecting “Watch in HD” in the popup menus, changes channel to HD, but then shows EPG again….. endless loop. 3.Freetime backwards EPG either slow or non existing though I can go to Iplayer, 4Od etc in the “On Demand” menu. If it aint broke why fix….NOW IT IS BROKE….

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  63. Mike Says:

    Oh dear Freesat what a poorly executed mess this update is!

    After receiving the latest update only BBC IPlayer is currently working. ITV Player, 4OD & Demand not currently working (black screen).

    Wait there is more…

    To crown this momentous achievement. The keenly awaited Freetime remote app which has been under development for around 1+ year is to be released at launch on iOS only, despite Android OS devices accounting for the lions share of the mobile/tablet market! (With no lead time given for the delivery of the App on Android platform).

    I aquired my 1tb Freetime box on it’s release. I have weathered all the numerous bugs and glitches, postponed release date after postponed release in the hope that freetime box and service relises the full potential it deserves.

    Time to up your game Freesat!

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  64. admin Says:

    Neil said: Yep, agree there admin, makes the transition more seemless for those Sky defectors which Freesat stands to gain most ground from. Is the Humax Freetime STB’s still shifting well unit-wise as they’ve come down a bit so presume the reseller margins have fallen slightly?

    Sales from what I’m told have dropped having been quite high after the price reduction. Margins remain intact as it was a trade led price reduction, rather than a profit-cut.

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  65. Simon Says:

    Not tried the update yet but on the whole we still prefer the older HDR that the new Freetime box. An update that gets rid of all the flashy animations (slow) and speeds things up would be welcome! Any ideas if I can copy files from the hummy straight to NAS (media share) now or how do I get recordings off the box (please tell me not limited to USB)??

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  66. Doug Says:

    Dave W said:
    Well scrolling in the EPG is much faster – they’ve done away with animated scrolling when you page down. A very useful optimisation

    Agreed. This is a massive improvement. Also the “are you sure” on series delete. I’ve ballsed that up more than once in the past.

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  67. Andy Says:

    …Continued,

    Ok, it does show how many mins you’re into when you press i when watching a recorded program.

    Another thing, PLEASE PLEASE PLEASE GET RID of the graduated tint/ half dimmed screen when you press i, or when you change channel, etc. It is so annoying now that the dimmed screen comes on when you skip or fast forward/backward…I CANT SEE THE BACKGROUND PICTURE!!!

    Hate those pop-up screen reminders especially the switch to HD. I don’t need to be pointed out. Also not keen on the scrolling method to select. It is easier to see and select by continuous. Please sort it Humax!

    I found the controls and navigation to be much nicer and simpler on my original HDR.

      Quote

  68. Michael Says:

    Simon said:
    Not tried the update yet but on the whole we still prefer the older HDR that the new Freetime box. An update that gets rid of all the flashy animations (slow) and speeds things up would be welcome! Any ideas if I can copy files from the hummy straight to NAS (media share) now or how do I get recordings off the box (please tell me not limited to USB)??

    You cannot get recordings off the box, only way to copy is by connecting to a DVD recorder via scart.

      Quote

  69. Neil Says:

    admin said: Sales from what I’m told have dropped having been quite high after the price reduction. Margins remain intact as it was a trade led price reduction, rather than a profit-cut.

    I presume you mean after the Christmas period? Good to see the Margins for retailers are still good, it’s the retailers who do their bit to push the kit and promote the platform too so deserve good margins.

      Quote

  70. Terry Says:

    Thnaks for beta testing, guys! Be sure and let me know when Freesat get their act in gear. Some of those bugs are horrible.

      Quote

  71. Neil Says:

    Sonlife is now back on air off the EPG so, Jimmy Swaggart lovers, expect it to re-appear shortly on 695!

      Quote

  72. Gary Says:

    Wow! Was thinking of buying soon but this tal of woe has definitely put me off.

      Quote

  73. RichardC Says:

    Gary said:
    Wow! Was thinking of buying soon but this tal of woe has definitely put me off.

    It’s great don’t be put off by us wingers.
    Is it my imagination or has HD picture quality improved.

      Quote

  74. Neil Says:

    Gary said:
    Wow! Was thinking of buying soon but this tal of woe has definitely put me off.

    Don’t be put off. As Richard says, the Freetime PVR is an excellent unit.

      Quote

  75. RichardC Says:

    Someone is going door to door with Sky plastered all over his jacket and bag. Guess they are feeling the pinch and trying to sign up more subscribers.
    He didn’t come here, guess he saw my we don’t buy or sell at door sticker :D

      Quote

  76. Michael Says:

    Gary said:
    Wow! Was thinking of buying soon but this tal of woe has definitely put me off.

    Defo don’t be put off, most of the time moans and groans are usually just personal preferences.
    It is a very good box indeed and you’d probably find for most day to day operation you’ll find no issues at all. Of coarse as with all software there may be the odd niggle now and then, but in most cases as long as Humax have been informed and they can replicate then these things get fixed with an update.

      Quote

  77. Rob Says:

    Gary said:
    Wow! Was thinking of buying soon but this tal of woe has definitely put me off.

    Agree with others advicing you not to be put off. Even being one of the “moaners” about this update I would still buy a HDR1000S again…

      Quote

  78. Gary Says:

    Thanks for the upbeat encouragement folks!

      Quote

  79. Heather Culpin Says:

    Please get rid of the new dimmed screen! I regularly record Countdown to watch later and if I can’t work out the numbers or conundrum in the 30 seconds I pause it to give myself more time. Since the update this is totally impossible because on pause the numbers or letters go too black to read! Please remove the feature or at least make it optional or adjustable in settings.

      Quote

  80. stingeyal Says:

    Damn, was hoping my echostar mini pyramid would get one too

      Quote

  81. Gaseousclay Says:

    Heather Culpin said:
    Since the update this is totally impossible because on pause the numbers or letters go too black to read! Please remove the feature or at least make it optional or adjustable in settings.

    Heather, if you press the back button whilst paused the blackened section of the screen will clear

      Quote

  82. SiM Says:

    Heather Culpin said:
    Please get rid of the new dimmed screen! I regularly record Countdown to watch later and if I can’t work out the numbers or conundrum in the 30 seconds I pause it to give myself more time.Since the update this is totally impossible because on pause the numbers or letters go too black to read! Please remove the feature or at least make it optional or adjustable in settings.

    Or at least play the game properly like everybody else! Stick to the time limit and write down the numbers and letters when they read them out!

      Quote

  83. Heather Culpin Says:

    Gaseousclay said: Heather, if you press the back button whilst paused the blackened section of the screen will clear

    Thanks for the tip of using the back button Gaseousclay – just tried it and it works!

      Quote

  84. Heather Culpin Says:

    SiM said: Or at least play the game properly like everybody else! Stick to the time limit and write down the numbers and letters when they read them out!

    Dear SiM, whether or not to write the letters down is a matter of taste or brain or something, and I prefer to look at the screen. And yes I try and do it in the time but don’t like to give up if I can’t.

      Quote

  85. Al Catraz Says:

    hmmm – since my earlier praise of these updates my box has frozen twice and required unplugging from mains to reset.
    As I hadn’t had to do this more than once in a blue moon before the update, I can only assume it is to blame for suffering two in two days.

      Quote

  86. Simon Says:

    Michael said: You cannot get recordings off the box, only way to copy is by connecting to a DVD recorder via scart.

    No way. Even the old box you could copy to USB (well not Freesat HD encrypted recordings but SD ones)!! Aaaarrrrrrgggghhh :)

    Agree with others though. It is still a great piece of kit that could be even better (as with every bit of kit)!

      Quote

  87. Michael Says:

    Simon said: No way.Even the old box you could copy to USB (well not Freesat HD encrypted recordings but SD ones)!!Aaaarrrrrrgggghhh
    Agree with others though. It is still a great piece of kit that could be even better (as with every bit of kit)!

    As with most of the annoying things with G2/freetime it was a requirement by Freesat I believe.

      Quote

  88. Michael C Says:

    Al Catraz said:
    hmmm – since my earlier praise of these updates my box has frozen twice and required unplugging from mains to reset.
    As I hadn’t had to do this more than once in a blue moon before the update, I can only assume it is to blame for suffering two in two days.

    I also experienced countless freezes since updating. I had a portable drive attached for recording. I disconnected the drive, restarted, and plugged the drive back in. No more freezes (so far)

      Quote

  89. miffo Says:

    I have both the hdr and the hb box…both suffer the no 5.1 sound on youtube and yesterday the hdr re-booted itself whilst viewing live tv, several times.

      Quote

  90. RichardC Says:

    This new software is causing problems,,, freezing box in YT and media share, blank screen after pressing back button in various modes etc . When the BBC prog ads come on the screen flashes so you can’t see the ad, Got stuck in non freesat and couldn’t get out without doing channel scan after unpluging box several times, lost hdmi sync. One good thing on my HB 1080p now works and box dosen’t revert to 1080i like before.
    Looks like Humax and Freesat need to be working on some bug fixes asap.

      Quote

  91. miffo Says:

    RichardC said:
    This new software is causing problems,,, freezing box in YT and media share, blank screen after pressing back button in various modes etc . When the BBC prog ads come on the screen flashes so you can’t see the ad, Got stuck in non freesat and couldn’t get out without doing channel scan after unpluging box several times, lost hdmi sync. One good thing on my HB 1080p now works and box dosen’t revert to 1080i like before.
    Looks like Humax and Freesat need to be working on some bug fixes asap.

    I didn’t think the box output in 1080p, just 1080I….I read that on here somewhere. 1080p on a tv is just for bluray… but I may be wrong?

      Quote

  92. RichardC Says:

    miffo said: I didn’t think the box output in 1080p, just 1080I….I read that on here somewhere. 1080p on a tv is just for bluray… but I may be wrong?

    Most HDTV production is 1080p, it’s just transmission that is 1080i as it uses less bandwidth. (apparently)
    The HB box outputs 1080p. I noticed the improvement in BBC HD after the update. Before if I set it to P it reverted to 1080i now it dosen’t. When Switching HDMI inputs TV confirms 1920x1080p 50hz.

      Quote

  93. Pollensa1946 Says:

    RichardC said:
    This new software is causing problems,,, freezing box in YT and media share, blank screen after pressing back button in various modes etc . When the BBC prog ads come on the screen flashes so you can’t see the ad, Got stuck in non freesat and couldn’t get out without doing channel scan after unpluging box several times, lost hdmi sync. One good thing on my HB 1080p now works and box dosen’t revert to 1080i like before.
    Looks like Humax and Freesat need to be working on some bug fixes asap.

    All those problems you have experienced are being widely reported on various forums. Certainly raises a question on what testing was done, or was this rushed out to satisfy the statement that an app would be released by y/e 2013.

      Quote

  94. Paul Harts Says:

    Seems to be a good update. EPG much faster now the annoying scrolling animation has been removed.

    I got a black screen once after using the back button, while accessing recorded programmes, but was unable to replicate afterwards.

    Also I am no longer given the option of STB mode, or software update, in the system settings menu. They have simply vanished.

      Quote

  95. Pollensa1946 Says:

    Paul Harts said:
    Also I am no longer given the option of STB mode, or software update, in the system settings menu. They have simply vanished.

    They are not displayed during a recording in progress.

      Quote

  96. steve v Says:

    Gordon S Valentine said:
    Only negative comment I have it about YouTube not working.
    All the other updates I love! Can’t wait to see what the iOS app, will be like :).

    don’t understand why many are disappointed my box is working fine with youtube black page then youtube opens

      Quote

  97. RichardC Says:

    Pollensa1946 said: All those problems you have experienced are being widely reported on various forums.Certainly raises a question on what testing was done, or was this rushed out to satisfy the statement that an app would be released by y/e 2013.

    Indeed like the Humax forum where many are reporting the blank screen issue. Now noticed box is slower to boot.

      Quote

  98. Mike Says:

    Not impressed that since the HB-1000S update, I can’t scan “user defined” transponders in non-Freesat mode. The list of transponders is far from complete, so the user define option was very useful. Currently selecting the “user define” option freezes the box unless you press “back”, which takes you back out of the menu. You never get to the screen that allows you to input frequency, S/R, FEC, etc…

      Quote

  99. Mike Says:

    Further to post 98, I had to do a full system reset to regain the option, except that it will no longer allow me to enter a symbol rate manually, so is not able to manually scan the HD transponders.
    A bit bad if an update results in having to do a system reset and appears to have taken away functionality!

      Quote

  100. anfield cabinet Says:

    Mike, I did a factory reset and managed to add CH 4 HD in non-freesat mode. The symbol rate of 23000 had been removed entirely from the list of available SR rates. Why I wonder?

      Quote

  101. Michael Says:

    There’s been a tempory solution by someone over at MyHumax regarding no sound via YouTube when using a surround sound amp.
    When launching YouTube via a HD channel you get no sound, but if you launch YouTube via an SD channel you do get sound.
    For the time being anyway this is much more convienient than going into settings to change audio type.

      Quote

  102. miffo Says:

    Michael said:
    There’s been a tempory solution by someone over at MyHumax regarding no sound via YouTube when using a surround sound amp.
    When launching YouTube via a HD channel you get no sound, but if you launch YouTube via an SD channel you do get sound.
    For the time being anyway this is much more convienient than going into settings to change audio type.

    Oh my gosh… it works. Thanks for the tip… just need a few more.

      Quote

  103. JamieD Says:

    One thing I noticed is that when playing YouTube videos on a mobile device, you can ‘cast’ them to the Humax without being on the YT app. They just pop up. Prolly annoying if you have pesky teens :)

      Quote

  104. Ronnie Says:

    Why can I no longer record from the Red Button since the software upgrade? Also I hate the new look of the list of recordings as there are no longer any details regarding times etc…..so annoying. I may consider moving to Sky

      Quote

  105. admin Says:

    Ronnie said:
    Why can I no longer record from the Red Button since the software upgrade? Also I hate the new look of the list of recordings as there are no longer any details regarding times etc…..so annoying. I may consider moving to Sky

    Your going to move to Sky at £20/month+ because you don’t like the new look and lack of recording programme details?

      Quote

  106. Saltydawg Says:

    I’ve never seen so many reply’s to a post before. I was considering buying a freetime box this week but all these complaints have put me right off. I cannot believe that Freesat would deliver an upgrade without testing it properly, completely insane. If I was new to Freesat and came across this sight for advice I’d be horrified and stick with Freeview, Youview or Sky.
    Pull your finger out Freesat, get it sorted!!!

      Quote

  107. Michael Says:

    Saltydawg said:
    I’ve never seen so many reply’s to a post before. I was considering buying a freetime box this week but all these complaints have put me right off. I cannot believe that Freesat would deliver an upgrade without testing it properly, completely insane. If I was new to Freesat and came across this sight for advice I’d be horrified and stick with Freeview, Youview or Sky.
    Pull your finger out Freesat, get it sorted!!!

    Most of the complaints are not even major issues so I wouldn’t let them put you off from buying a freetime box.
    If there were issues preventing day to day use of its basic functions then I’d probably agree, but for the most part they’re just minor irritations.

      Quote

  108. RichardC Says:

    Ronnie said:
    Why can I no longer record from the Red Button since the software upgrade? Also I hate the new look of the list of recordings as there are no longer any details regarding times etc…..so annoying. I may consider moving to Sky

    If you mean the button marked R above the search button you certainly still can record from it on the HB zapper box.

      Quote

  109. RichardC Says:

    RichardC said: If you mean the button marked R above the search button you certainly still can record from it on the HB zapper box.

    BTW you get details of the recordings in the My Recordings menu and during playback by pressing the i button. Cheaper than paying Sly :D

      Quote

  110. Rob Says:

    Michael said: Most of the complaints are not even major issues so I wouldn’t let them put you off from buying a freetime box.
    If there were issues preventing day to day use of its basic functions then I’d probably agree, but for the most part they’re just minor irritations.

    Such as No Pause, No Rewind of live TV since the update…

      Quote

  111. Michael Says:

    Rob said: Such as No Pause, No Rewind of live TV since the update…

    None of that is update related as if it was then I would like to think it would affect everyone which it hasn’t.
    Most likely cause is file corruption of the buffer file.

      Quote

  112. RichardC Says:

    Rob said: Such as No Pause, No Rewind of live TV since the update…

    That would be a major bug. Anybody else with that? My HB is ok with both.

      Quote

  113. Neil Says:

    Michael said: Most of the complaints are not even major issues so I wouldn’t let them put you off from buying a freetime box.
    If there were issues preventing day to day use of its basic functions then I’d probably agree, but for the most part they’re just minor irritations.

    I too have never seen so many replies to one post within a few days. My other half’s mum has one and whilst I told her about the impending update have not had a complaint about this and that no longer working. If anything had stopped or locked up the phone would be ringing as she’s not technically minded!

    Saying that, I can understand the frustration of some whereby new features are added at the expense of others now having bugs. I am sure Freesat and humax are reading this and will sort it fairly swiftly.

      Quote

  114. Rob Says:

    Michael said: None of that is update related as if it was then I would like to think it would affect everyone which it hasn’t.
    Most likely cause is file corruption of the buffer file.

    Update related or not still not good for a device boasting”Pause and Rewind live TV”. PVRs have been around long enough for this kind of thing to be prevented by better written software. If the operating system of PCs and laptops etc. had to be reinstalled each time losing all data for such a simple system fault then we would have dumped such computers years ago.

      Quote

  115. Pollensa1946 Says:

    Rob said: Update related or not still not good for a device boasting”Pause and Rewind live TV”. PVRs have been around long enough for this kind of thing to be prevented by better written software. If the operating system of PCs and laptops etc. had to be reinstalled each time losing all data for such a simple system fault then we would have dumped such computers years ago.

    I’ve had to re-format the HDD on 2 occasions because of buffer problems, in the process losing all my unwatched recordings. A real bummer and unacceptable in a claimed high quality device.

      Quote

  116. A.noyed Says:

    Gary said:
    Thanks for the upbeat encouragement folks!

    If they had bothered to beta test the new firmware with any of their customers like they used to, then they would have found out these issues. That is why there are so many complaints, because if you do not test properly, what do you expect?

    Also if you just impose different behaviour, like the home screen on startup, extra black shading on half the screen and remove displaying the recording lengths/planned time of recording, without consulting your customers first or giving customers the choice of having the previous behaviour in a setting, you are always going to get complaints.

    Unfortunately freesat only implement about 1% of the feedback they get, last year they delivered the missing on screen clock in an update and this year they have added a confirmation screen to the delete of series (both of which should have been there from the start). What about the other 99% of feedback and ideas ? – ah well that’s simple – delete your customers feedback posted in your online community – problem gone away (NOT)

    I do hope freesat finally wake up to this, because it is my platform of choice, but the freetime box is not my box of choice – it would not take much to turn this round though.

      Quote

  117. peterhb Says:

    Interesting to see so much response to this latest post.
    I have been sitting on the fence with regard to a new Freetime box and monitoring the comments on this site. I must say I am not yet inclined to take the plunge. I am surprised that even now we only have one supplier of equipment for this standard – Humax. Before this there used to be several alternate suppliers for Freesat boxes and PVRs. Have Freesat alienated the equipment suppliers? I would like to see more competition in this area, might give us a product worth investing in.
    If there is no improvement in this situation I can Freesat going into a steady decline.

      Quote

  118. Dave W Says:

    A.noyed said: If they had bothered to beta testthe new firmware with any of their customers like they used to, then they would have found out these issues. That is why there are so many complaints, because if you do not test properly, what do you expect?
    Also if you just impose different behaviour, like the home screen on startup, extra black shading on half the screen and remove displaying the recording lengths/planned time of recording, without consulting your customers first or giving customers the choice of having the previous behaviour in a setting, you are always going to get complaints.
    Unfortunately freesat only implement about 1% of the feedback they get, last year they delivered the missing on screen clock in an update and this year they have added a confirmation screen to the delete of series (both of which should have been there from the start).What about the other 99% of feedback and ideas ? – ah well that’s simple – delete your customers feedback posted in your online community – problem gone away (NOT)
    I do hope freesat finally wake up to this, because it is my platform of choice, but the freetime box is not my box of choice – it would not take much to turn this round though.

    So do you know for a fact that there were no beta tests with customers and that only 1% of feedback was implemented or were they just part of a speculative rant?

      Quote

  119. Lee Says:

    @peterhb

    I agree. EchoStar make a very good and solid Freesat G1 box. I personally will not make the move to FreeTime until EchoStar (Hopefully) produce a G2 box. Admin made a comment below on the discussion page of the EchoStar HDS-600RS:

    admin said:
    Echostar and Freesat are still trying to resolve differences after Freesat wouldn’t allow Echostar to launch the same ‘slim’ version PVR as they did on Freeview. It was at a time when Freesat were stopping the G1 units and having manufacturers sign up to the G1 spec to ensure consistency across the range. Echostar have considered a freetime unit but with moving most of their facilities away from the UK, maybe they no longer see a financial advantage to doing so. We hope they change their mind and can launch a new product to take on Humax.

      Quote

  120. Dave W Says:

    peterhb said:
    Interesting to see so much response to this latest post.
    I have been sitting on the fence with regard to a new Freetime box and monitoring the comments on this site. I must say I am not yet inclined to take the plunge. I am surprised that even now we only have one supplier of equipment for this standard – Humax. Before this there used to be several alternate suppliers for Freesat boxes and PVRs. Have Freesat alienated the equipment suppliers? I would like to see more competition in this area, might give us a product worth investing in.
    If there is no improvement in this situation I can Freesat going into a steady decline.

    You ask an important question re: equipment suppliers. I would love to see another supplier enter the market e.g. Manhattan.

      Quote

  121. Michael Says:

    Dave W said: You ask an important question re: equipment suppliers. I would love to see another supplier enter the market e.g. Manhattan.

    The problem though is probably the same reason it’s pretty much only Humax that sell retail YouView boxes in that for a manufacturer to release a Freetime box they have to commit to some longevity of support for that product, which most are reluctant to do so.
    This is pretty much what went wrong with G1 boxes as manufacturers were not committing to putting money & resources into getting on demand services working on their older (in some cases discontinued) products.
    That’s one of the reasons why freetime came about so freesat could keep control of their product.

      Quote

  122. Pollensa1946 Says:

    Dave W said: So do you know for a fact that there were no beta tests with customers and that only 1% of feedback was implemented or were they just part of a speculative rant?

    Don’t know about the beta testing but the 1% is pretty accurate, so no rant. You need to read more, you would learn about all of the many reported problems and Freesat’s response to them.

      Quote

  123. Dave W Says:

    Pollensa1946 said: Don’t know about the beta testing but the 1% is pretty accurate, so no rant.You need to read more, you would learn about all of the many reported problems and Freesat’s response to them.

    I read and use plenty but speculation presented as fact should be challenged. I’ve not had any issues with the new software.

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  124. A. Noyed Says:

    Dave W said: So do you know for a fact that there were no beta tests with customers and that only 1% of feedback was implemented or were they just part of a speculative rant?

    I know, because I participated in the beta testing of couple of the early firmwares last year, before they cut back on interacting with their customers in their community and although I had pointed out many issues & bugs were found, only some of the bugs were actually addressed and all functionality improvements and ease of use suggestions were ignored.

    Pollensa is one of the active participants in the freesat community and other forums, and has supplied valuable feedback too and is correct in his statement when he says that you should read up on the many reported problems. If you still disbelieve us and really want to read the deleted posts, a lot can be found on the internet wayback archive.

      Quote

  125. Pollensa1946 Says:

    Dave W said: I’ve not had any issues with the new software.

    Lucky you, many other users have.

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  126. Dave Says:

    Come on guys all you seem to do is moan
    I have had freesat for years and its great for day to day use I have never had a problem with any new software up dates …fingers crossed …

    Only thing I would like is some uktv channels but I think I have give up on that
    My New Years resolution was not to mention it .. There goes my resolution lol

    Hopefully a great freesat year :-)

      Quote

  127. Pollensa1946 Says:

    Dave said:
    Come on guys all you seem to do is moan…

    On the contrary! Many of us give time and effort to identifying real problems and communicating those, in a positive manner, to Humax/Freesat in a variety of forums. Only to have them ignored. In addition many posts are help, support and guidance to users who have experienced difficulty with their boxes. Ask yourself, what have you done to support the Freesat community.

      Quote

  128. miffo Says:

    One positive thing I have noticed since the update, is that the HDR now switches my amp on…I’m sure it didn’t do that before…anyone?

      Quote

  129. Pollensa1946 Says:

    miffo said:
    One positive thing I have noticed since the update, is that the HDR now switches my amp on…I’m sure it didn’t do that before…anyone?

    They appear to have tweaked the HDMI hand-shaking, which for me was a definite positive since it cleared up a problem I had between my 1000S and my Panny TV. However, some other users have equally reported new problems when using an amp with the box and TV.

      Quote

  130. Dave W Says:

    A. Noyed said: I know, because I participated in the beta testing of couple of the early firmwares last year, before they cut back on interacting with their customers in their community and although I had pointed out many issues & bugs were found, only some of the bugs were actually addressed and all functionality improvements and ease of use suggestions were ignored.
    Pollensa is one of the active participants in the freesat community and other forums, and has supplied valuable feedback too and is correct in his statement when he says that you should read up on the many reported problems. If you still disbelieve us and really want to read the deleted posts, a lot can be found on the internet wayback archive.

    OK so you’ve participated in a beta in the past but unless you’re an employee you won’t know about the beta test this time round.

    Based on experience I can tell you that STB software is always tested in the wild before release, often with staff and their family, sometimes with a trusted wider group. Despite this there are always going to be bugs and there are always going to be changes that some don’t like.

    I’m an active member of the Freesat Community too and believe me when I say I have read. I just think it’s unfortunate that the recent spate of negative comments is putting prospective customers off what is, for the most part, a reliable and feature rich platform.

      Quote

  131. Michael Says:

    Pollensa1946 said: They appear to have tweaked the HDMI hand-shaking, which for me was a definite positive since it cleared up a problem I had between my 1000S and my Panny TV.However, some other users have equally reported new problems when using an amp with the box and TV.

    From what I’ve seen the only reports of problems with an amp have been with YouTube which seems to be a bug only present when launching YouTube from a HD channel, launch from SD and it works fine.
    Apart from some of the UI choices I’m pretty happy with this update as the HDMI problems do seem to of been fixed, which for me was when turning on from standby while recording.
    The other thug that has been fixed was the lip-sync function bug that caused odd behaviour with pause,rewind and coming out of a watched recording.

      Quote

  132. Pollensa1946 Says:

    Dave W said: … I just think it’s unfortunate that the recent spate of negative comments is putting prospective customers off what is, for the most part, a reliable and feature rich platform.

    I’m not unaware of the problems in delivering a reliable s/w platform. I have worked my entire career in the Telecomms, Electronics and Computing industries in just about every role from soldering joints, writing s/w to senior project management of world-wide delivery. I own a wide variety of consumer electronics, some of which has been problematic and I have resorted to forums to find solutions. In most cases the “owners” of the platform have been active on the forums, have been very helpful and have responded actively to user feedback. This is my first satellite HDR so hard to judge how it compares, sufficient to say that it has been littered with bugs and stupid omissions from day 1, with little interaction from the platform owners, and virtually no response to suggestions. I myself have been put off buying any further units, although I would like to buy a further 3. No way is that happening until I see a robust, consistent s/w. If others are put off by the postings of myself and others then…tough. Deliver excellence and you get contented customers. If the current beta testers are not delivering, get a new set.

      Quote

  133. Ian Says:

    Richard said:
    I prefer the old Freesat epg much easier to read for us older people…….

    I agree that the new peg is now so tiny I cannot read it. Is there a setting to change the size?

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  134. Pollensa1946 Says:

    Ian said: I agree that the new peg is now so tiny I cannot read it. Is there a setting to change the size?

    No.

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  135. Ian Says:

    I just closed the humax down. Reopened it and the epg back as normal; thank goodness. Perhaps the problem is only when first used after an update?

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  136. Michael Says:

    Ian said: I agree that the new peg is now so tiny I cannot read it. Is there a setting to change the size?

    Tiny? How smalls your screen or even how far you sitting away?

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  137. RichardC Says:

    Michael said: Tiny? How smalls your screen or even how far you sitting away?

    It’s not the epg that’s too small it’s the channel logos especially for something HD and something +1 channels.

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  138. Al catraz Says:

    anyone else getting the flashing “press ok to set reminder…” when the trailer for “call the midwife” comes on? Only seems to happen with the one trailer – others are fine.

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  139. Pollensa1946 Says:

    Al catraz said:
    anyone else getting the flashing “press ok to set reminder…” when the trailer for “call the midwife” comes on? Only seems to happen with the one trailer – others are fine.

    Haven’t watched that, but I’ve seen the flashing at other times on BBC1

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  140. IanB Says:

    Looks like the freesat sites been updated to enable pairing, but no app just yet?
    http://www.freesat.co.uk/freesatid/devices

      Quote

  141. admin Says:

    IanB said:
    Looks like the freesat sites been updated to enable pairing, but no app just yet?
    http://www.freesat.co.uk/freesatid/devices

    App available within hours ;)

      Quote

  142. Neil Says:

    IanB said:
    Looks like the freesat sites been updated to enable pairing, but no app just yet?
    http://www.freesat.co.uk/freesatid/devices

    Great news – the remote recording app has been a long time coming and will be very good for keeping up with the competition, i.e. Sky!

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  143. Pollensa1946 Says:

    Freesat appear to be again deleting from their official forum those posts they don’t like. I was following a thread that suggested an option… Auto Updates Yes/No. The purpose being to allow users to defer updates if they read in the forums of problems with a release. Also that users have the capability of downloading and installing a previous level where the new release was problematic.
    All very positive and a useful suggestion. This morning it has been deleted. Don’t they want feedback from their users?

      Quote

  144. RichardC Says:

    Haven’t noticed any bugs in the last few days on my HB-1000S and the box is very responsive. Things seem to have settled down. Strange that.

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  145. Steve B Says:

    HDR box does (and always has) boot up to the last channel it was on, albeit with a ‘home’ screen surround. You don’t have to do anything for it to go to full screen on that channel if you don’t want to – it reverts itself after a little while. Of course you can always speed it up manually if you want to.

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  146. Rob Says:

    Steve B said:
    HDR box does (and always has) boot up to the last channel it was on, albeit with a ‘home’ screen surround. You don’t have to do anything for it to go to full screen on that channel if you don’t want to – it reverts itself after a little while. Of course you can always speed it up manually if you want to.

    Always booted upto last channel showing but not always booted up with the silly “home” page. That was an improvement (LOL) added at the update before the last bug ridden update.

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  147. fusion Says:

    Since the update live pause has stopped working. .
    If I format my HD I will loose all my recordings,
    I’m ready to throw this thing in the bin. Loads of people are having this issue if you search the net.
    Why release an update that’s not stable and will break your box. …!!!!!!!!!

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  148. David Says:

    Anyone else not getting sound on youtube channel? Also, is there any news on up coming additions to on demand?

      Quote

  149. Pollensa1946 Says:

    David said:
    Anyone else not getting sound on youtube channel?…

    See here…
    http://myhumax.org/forum/topic/software-update-jan-2014/page/13

      Quote

  150. Dave W Says:

    There’s a report on the My Humax forum that a new version of the firmware is being released today for the HDR-1000S. Youtube update and time added to planned recordings are the two things mentioned.

      Quote

  151. Pollensa1946 Says:

    Dave W said:
    There’s a report on the My Humax forum that a new version of the firmware is being released today for the HDR-1000S. Youtube update and time added to planned recordings are the two things mentioned.

    Yes it goes to V2.13, mine’s updated no problem in sby.

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  152. Gordon S Valentine Says:

    It also says the update includes “Support for new interactive services” any ideas what new interactive services are coming? BBC connected red button maybe?

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  153. Pete G Says:

    Rob said: Update related or not still not good for a device boasting”Pause and Rewind live TV”. PVRs have been around long enough for this kind of thing to be prevented by better written software. If the operating system of PCs and laptops etc. had to be reinstalled each time losing all data for such a simple system fault then we would have dumped such computers years ago.

    I installed the App on my iPad
    then immediately found I cannot pause or rewind live TV
    contacted Freesat they said Only option left was to format drive, BUT it was ok before the App ??

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  154. Megan D Says:

    Just found this thread where someone else is having problems with black screen on their YouTube. We get that quite often; then sometimes we can play a few clips, but once we come out of YouTube and go back in – we just get the black screen. Other days, it won’t load anything at all. It is infuriating. Any ideas? We have rebooted but no joy. It worked fine before the update at the beginning of January!

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  155. Arthur W I also have lost Live pause and rewind Says:

    fusion said: Since the update live pause has stopped working. .If I format my HD I will loose all my recordings,I’m ready to throw this thing in the bin. Loads of people are having this issue if you search the net.Why release an update that’s not stable and will break your box. …!!!!!!!!!

    RichardC said: That would be a major bug. Anybody else with that? My HB is ok with both.

      Quote

  156. Ian Macker64 Says:

    Pete G said: I installed the App on my iPad
    then immediately found I cannot pause or rewind live TV

    Not sure if it was the new software or the APP but it has finally dawned on me that I too cannot pause live TV – obviously a glitch. HDR1000S.
    Seem to be a lot of people with this problem now although clearly not the majority?

      Quote

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