A software update carried out on all Bush/Goodmans/Grundig Freesat receivers on Tuesday 13th October 2009 has caused a large number of them to fail.
The faults include inability to change channel, loss of picture and/or sound, , no satellite signal, constant rebooting, to the extreme of unable to switch on at all.
Harvard Group (previously Alba) who are responsible for these brands are aware of the problem and have been telling customers to expect a new software download in the next few days, though that leaves many without viewing until then.
Freesat have released an official statement as follows;
Freesat has been made aware of a problem with a recent automatic update made to Goodmans, Grundig and Bush freesat HD boxes causing a number of boxes to freeze. The box manufacturer is working hard to resolve the issue as soon as possible. No other freesat boxes or TVs are affected.
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Harvard PLC have finally confirmed the launch of their new range of Freesat+ PVR’s, to compete against the Humax FOXSAT-HDR which has been available for almost one year uncontested.
The initial models to launch will be the Goodmans GFSDTR320HD offering a 320GB hard drive to match the Humax; and the Goodmans GFSDTR500HD with a much needed larger 500GB hard drive for those who constant run out of space recording standard and high-definition programmes.
Information on these models is presently limited, but prices are expected to range from £300 to £350 depending on hard drive size. These prices are an RRP so expect lower, as Harvard PLC (also known previously as Alba Group) actively reduce trade prices where ever possible; whilst Humax generally retain an unmoveable trade valuation.
There is also expected to be like-for-like versions with the Grundig and Bush name too, with matching specifications.
Argos currently have both units displayed on their website:
Goodmans GFSDTR320HD Freesat+ PVR (320GB)
Goodmans GFSDTR500HD Freesat+ PVR (500GB)